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Chat Support Jobs in Florence, SC (NOW HIRING)

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All JobsChat Support JobsChat Support Jobs in Florence, SC

Chat Support information

See Florence, SC salary details

$11

$20

$35

How much do chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat support in Florence, SC is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.21 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Florence, SC?

The most popular types of Chat Support jobs in Florence, SC are:

What are popular job titles related to Chat Support jobs in Florence, SC?

For Chat Support jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Florence, SC look for?

The top searched job categories for Chat Support jobs in Florence, SC are:

What cities near Florence, SC are hiring for Chat Support jobs?

Cities near Florence, SC with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,417 per year, or $20.4 per hour.

Physical Therapist (PT) Allied

Premier Medical Staffing Services

Florence, SC • On-site

$56.05/hr

Contractor

Medical, Dental, Vision

Re-posted 23 days ago

Job description

We are looking for a Travel Physical Therapist Allied for a great Travel allied job in Florence, SC.

This Physical Therapist Travel allied job pays for 40 hours a week for 13 weeks. With Wanderly you can compare Travel assignment salary from leading Travel assignment agencies in the United States.

With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this Travel Allied Job including the Travel assignment salary:

  • Specialty: Physical Therapist Allied
  • Travel Physical Therapist (PT) Allied : Florence, SC
  • Travel Assignment Salary: $2242/Week
  • Start Date: August 24, 2026
  • Travel Allied Job Assignment Length: 13 weeks
  • Travel Assignment Hours: 40 hours per week
  • Shift: 8 hours, day

Join Premier Medical Staffing Services

We connect skilled, compassionate healthcare professionals with travel and local assignments nationwide. Guided by our values — Personal Attention, Relationships, Empathy, Giving More, Integrity, Excellence, and Respect — we match you with opportunities that fit your life.

Requirements

  • Active state license/certification
  • 1-2 years of recent specialty experience
  • Physical
  • BLS (AHA) or any advanced certifications required for your specialty

Benefits

  • Weekly pay + direct deposit
  • Referral bonuses
  • CEU reimbursement after 1,040 hrs
  • 24/7 on-call support
  • Day-one health, dental & vision
  • Joint Commission Certified

About Premier

We’re a women-owned, award-winning healthcare staffing agency based in Milwaukee, WI, serving healthcare professionals nationwide. Owned and operated by medical professionals, we understand the challenges and rewards of your work — and your priorities. Our team is committed to matching you with opportunities that align with your skills, lifestyle, and career goals, while providing the support you need every step of the way.

PK-647769

Premier Medical Staffing logo

About Premier Medical Staffing

Sourced by ZipRecruiter

Premier Medical Staffing Services, LLC is a nationally expanding healthcare staffing firm for healthcare professionals and companies. We understand our clients' need for highly qualified, expertly trained medical professionals and are passionate about helping clinicians find employment opportunities that fit their personality and needs. Able to accommodate the ever-changing needs of the healthcare landscape, we offer per-diem, contract and direct hire placements to support the unique needs of each industry sector. Premier Medical Staffing Services is Joint Commission Certified, a Military Spouse Employment Partner and is certified as a Women's Business Enterprise. We are proudly nurse owned.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

West Allis, WI, US

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