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Chat Support Jobs in Exton, PA (NOW HIRING)

TEKsystems

Customer Support Specialist

Swedesboro, NJ

$24/hr

Customer Support Specialist Location: Swedesboro, NJ Schedule: Monday-Friday, 8:00 AM - 5:00 PM Work Environment: Manufacturing/Office Setting (Not a Call Center) Overview Our client is seeking a ...

SEI Investments

Client Support Specialist

Oaks, PA · Hybrid

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will ...

SEI Investments

Client Support Specialist

Oaks, PA · On-site

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will ...

SEI Investments

Client Support Specialist

Mont Clare, PA · On-site

$18 - $24.25/hr

Client Support Specialist SEI's Wealth business is seeking a Client Support Specialist to join our Sales and Client Team, supporting advisors and firms within the Independent Broker/Dealer (IBD ...

SEI

Client Support Specialist

Oaks, PA · On-site

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will ...

TEKsystems

Customer Support Specialist

Swedesboro, NJ

$24/hr

Customer Support Specialist Location: Swedesboro, NJ Schedule: Monday-Friday, 8:00 AM - 5:00 PM Work Environment: Manufacturing/Office Setting (Not a Call Center) Overview Our client is seeking a ...

TEKsystems

Customer Support Specialist

Swedesboro, NJ

$23 - $25/hr

Customer Support Specialist 📍 Swedesboro, NJ 🕒 Full-Time | Monday-Friday | 8:00 AM - 5:00 PM About the Role Our client is seeking a detail-oriented Customer Support Specialist to join their ...

TEKsystems

Customer Support Specialist

Swedesboro, NJ

$23 - $25/hr

Customer Support Specialist Swedesboro, NJ Full-Time | Monday-Friday | 8:00 AM - 5:00 PM About the Role Our client is seeking a detail-oriented Customer Support Specialist to join their team in ...

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Showing results 41-60

All JobsChat Support JobsChat Support Jobs in Exton, PA

Chat Support information

See Exton, PA salary details

$13

$25

$43

How much do chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat support in Exton, PA is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat Support jobs in Exton, PA?

The most popular types of Chat Support jobs in Exton, PA are:

What job categories do people searching Chat Support jobs in Exton, PA look for?

The top searched job categories for Chat Support jobs in Exton, PA are:

What cities near Exton, PA are hiring for Chat Support jobs?

Cities near Exton, PA with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Exton, PA as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $52,291 per year, or $25.1 per hour.

Technology Support Specialist

Morgan, Lewis & Bockius LLP

Philadelphia, PA • On-site

Full-time

Posted 15 days ago

Job description

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
Reporting to the IT Manager, the Technology Support Specialist provides front-line support for conference rooms, audiovisual systems, video meetings, and other meeting technologies. The position is designed for an entry-level candidate who is dependable, curious, customer-focused, and willing to learn. The specialist helps prepare rooms, test equipment, support live meetings, identify potential problems before they affect users, and document or escalate issues appropriately.
This position will reside in the Philadelphia office and will work a daily schedule of 9:00 am - 5:30 pm EST.
Responsibilities Include:
  • Prepare conference rooms and meeting spaces for scheduled meetings, presentations, video conferences, and firm events.
  • Perform routine room checks, equipment testing, and preventive maintenance to confirm systems are ready for use.
  • Provide live and time-sensitive support for meetings involving attorneys, clients, executives, professional staff, and outside participants.
  • Support Microsoft Teams, Zoom, Microsoft Teams Rooms, and other firm-approved conferencing platforms.
  • Set up and troubleshoot cameras, microphones, speakers, displays, projectors, room-control systems, cabling, adapters, and related audiovisual equipment.
  • Respond quickly and professionally when technical problems occur during meetings and remain calm while troubleshooting under pressure.
  • Monitor meeting schedules, prioritize overlapping requests, and coordinate coverage for multiple rooms or events.
  • Proactively identify equipment, room, or scheduling issues and take appropriate action without waiting for detailed instructions.
  • Assist users with screen sharing, audio and video settings, presentation connections, guest participation, and basic meeting controls.
  • Document incidents and service requests accurately in ServiceNow, including equipment details, troubleshooting steps, outcomes, and required follow-up.
  • Escalate complex issues to senior support staff, vendors, facilities, networking, or other IT teams while maintaining ownership of communication and follow-through.
  • Maintain inventories of audiovisual equipment, adapters, cables, loaner devices, and room accessories.
  • Assist with installation, replacement, testing, and basic configuration of conference-room and multimedia technology.
  • Create and update simple user instructions, room guides, checklists, and internal support documentation.
  • Provide limited general technology support when needed, while maintaining conference-room and meeting support as the primary focus of the role.
  • Perform other related duties as assigned based on operational needs.

Experience and qualifications:
  • High school diploma or equivalent; additional technical education, coursework, or practical experience is preferred.
  • Basic understanding of computers, peripherals, conferencing tools, cables, displays, audio equipment, and common workplace technology.
  • Strong interest in audiovisual, conferencing, event, or meeting-support technology.
  • Excellent customer-service, communication, and interpersonal skills.
  • Dependable and punctual, with the ability to arrive early for scheduled meetings and complete required room checks.
  • Ability to follow procedures while also using initiative and sound judgment when unexpected issues arise.
  • Ability to manage multiple requests, remain organized, and work effectively in time-sensitive situations.
  • Attention to detail and willingness to take ownership of tasks through completion.
  • Ability to learn unfamiliar systems through training, documentation, research, and hands-on practice.
  • Ability to move and set up common audiovisual equipment and work on-site as required.

Preferred qualifications:
  • Prior customer-service, help-desk, event-support, classroom-technology, hospitality, or audiovisual experience.
  • Familiarity with Microsoft Teams, Zoom, Teams Rooms, cameras, microphones, speakers, displays, or room-control systems.
  • Experience working in a professional services, legal, corporate, educational, or conference environment.
  • Experience documenting work in a ticketing system such as ServiceNow.

#LI-TS1
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.

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