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Chat Support Associate Jobs in Augusta, GA (NOW HIRING)

Georgia Tech

Enrollment Advisor, AU Online

Augusta, GA · On-site

... support our online Marketing and Enrollment functions. Specifically, we are seeking an Online Enrollment Advisor who will report to the Associate Director of Online Admissions and will serve as a ...

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All JobsChat Support Associate JobsChat Support Associate Jobs in Augusta, GA

Chat Support Associate information

See Augusta, GA salary details

$9

$18

$26

How much do chat support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for chat support associate in Augusta, GA is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a chat support associate?

Chat Support Associates are customer service professionals who assist clients and customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They use written communication skills to deliver prompt and accurate support, often handling multiple conversations simultaneously. This role is essential for businesses looking to provide efficient and accessible customer service through digital channels.

What are the key skills and qualifications needed to thrive as a chat support associate?

To thrive as a Chat Support Associate, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat support software, and basic troubleshooting tools is often required. Patience, empathy, and multitasking are standout soft skills for engaging with customers and managing multiple conversations simultaneously. These skills ensure efficient and positive customer interactions, leading to higher satisfaction and loyalty.

What are some common challenges faced by chat support associates, and how can they be managed effectively?

Chat Support Associates often encounter challenges such as handling multiple conversations simultaneously, dealing with frustrated or unclear customers, and maintaining response quality under time pressure. Successfully managing these challenges involves using pre-approved response templates, active listening, and effective time management skills. Regular training and clear escalation procedures also help associates resolve complex issues efficiently, ensuring both customer satisfaction and a manageable workflow.

What are the most commonly searched types of Chat Support jobs in Augusta, GA?

The most popular types of Chat Support jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Chat Support Associate jobs?

Cities near Augusta, GA with the most Chat Support Associate job openings:

Infographic showing various Chat Support Associate job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,257 per year, or $18.4 per hour.

Certified Medication Aide

Augusta, GA • On-site

Charter Senior Living
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Charter Senior Livingexternal

$17 - $19/hr

Part-time

Medical, Dental, Vision

Posted 4 days ago

Charter Senior Living rating

5.7

Company rating: 5.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

) Assisted Living Medication Technician
Looking for our next all-star employee with assisted living experience. Charter Senior Living is dedicated to the care and wellbeing of our residents. It is our goal to assure that our residents' lives are enhanced through compassionate care and honoring their life stories and legacy. Our mission " To Enhance the Human Spirit" not only pertains to residents but also our employees. We are committed to helping each of our employees have more than just a "job". We want each of our associates to feel like they have a career and an opportunity to grow.
Mission
To Enhance the Human Spirit
Core Values
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
We've Got You Covered...
  • Get Paid today with ZayZoon!
  • Flexible schedules
  • We offer a free medical insurance plan.
  • Paid Training, Time Off and Holiday Pay
  • Medical, Dental, Vision Insurance and more
  • Perfect attendance bonus program up to $100 extra a month
  • Referral bonus
  • Career growth
  • Reliable hours and stable schedule
  • Working environment where your voice is heard, and your experience will be respected and appreciated.

POSITION SUMMARY:
Medication Technicians are the main support providers to our residents. The position aids residents in the Assisted Living with their activities of daily living, medication management, implementation of resident plans of care, documentation of nursing services and enabling residents to lead a quality life while maintaining their dignity. The position will enhance the lives of older adults by assisting them with patience and a friendly smile all while embracing teamwork and collaboration among all staff.
Why Charter Senior Living? Here are just a few of things that our associates say...
  • "It truly feels like a family at Charter.
  • "The residents are an extension of my family now."
  • "You always hear about a company's values and mission, but you hardly ever see them follow through, I love Charter because they truly mean what they say, they put the people first and truly believe in enhancing the human spirit."
  • "I love to chat with them and laugh because at Charter our values include "Have fun while serving". We are charged with enhancing the human spirit of our residents, but they are really enhancing my spirit."

What Charter Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

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