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Chat Representative Jobs in Delaware (NOW HIRING)

Monro

Sales Rep

Camden, DE · On-site

$40K - $60K/yr

The Commercial Sales Representative will grow existing customers, create new customers and meet or exceed monthly sales quotas within the Commercial Tire Center. Responsibilities * Managing current ...

Monro

Sales Rep

Camden, DE

The Commercial Sales Representative will grow existing customers, create new customers and meet or exceed monthly sales quotas within the Commercial Tire Center. Monro, Inc. Monro's family of brands ...

Trucordia

Surety/Bond Insurance Producer

Wilmington, DE · On-site +1

$43K - $58K/yr

Represent the company at industry events, networking functions, and client meetings * Achieve and ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

DR Horton, Inc.

Sales Representative

Smyrna, DE · On-site

The Sales Representative continuously sources new customers, helps customers find and design their dream home, and ensures a smooth sales process. Essential Duties and Responsibilities include the ...

Trucordia

Surety/Bond Insurance Producer

Wilmington, DE · On-site

$43K - $58K/yr

Represent the company at industry events, networking functions, and client meetings * Achieve and ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

Green Star Exteriors

Sales Representative

Wilmington, DE · On-site

$90K - $175K/yr

Sales Representative Department: In Home Sales Employment Type: Full Time Location: Wilmington, DE Compensation: $90,000 - $175,000 / year Description Green Star Exteriors - Award-Winning Workplace ...

Power Home Remodeling

Sales Representative

Middletown, DE · On-site

$72K - $130K/yr

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

Carroll Motor Fuels

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Hot Job Store 160 - Dover, DE 19901 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Power Home Remodeling

Sales Representative

Newark, DE · On-site

$72K - $130K/yr

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

Mohawk Industries

SALES REPRESENTATIVE

Wilmington, DE · On-site

As the Sales Representative, we need someone who is ready to provide a variety of support such as conducting weekly sales calls, reports and market analysis for top accounts in the region. Primary ...

Power Home Remodeling

Sales Representative

Bear, DE · On-site

$72K - $130K/yr

Sales Representative Power is where hustle meets purpose. It's where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most ...

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Showing results 41-60

All JobsChat Representative JobsChat Representative Jobs in Delaware

Chat Representative information

See Delaware salary details

$11

$21

$34

How much do chat representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat representative in Delaware is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Delaware? The most popular types of Chat Representative jobs in Delaware are:
What are popular job titles related to Chat Representative jobs in Delaware? For Chat Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Delaware look for? The top searched job categories for Chat Representative jobs in Delaware are:
What cities in Delaware are hiring for Chat Representative jobs? Cities in Delaware with the most Chat Representative job openings:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,151 per year, or $21.2 per hour.

Customer Service Representative

George Sherman Corp.

Lewes, DE • On-site

$16 - $21.50/hr

Full-time

Re-posted 1 hour ago

Job description

Salary:

Customer Service Representative


Job Summary

The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem, to the customers satisfaction. As part of this responsibility, the CSR will develop and manage reports,and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members spirit.
  • Making sure that the phone is answered before the third ring and that the approved company greeting is used each time.
  • Notify client ahead of time if the technician/plumber/comfort advisor, is not going to arrive at their home in the scheduled time window and re-scheduling the time to the clients satisfaction.
  • Making sure that Maintenance Agreement clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls.
  • Assist with supervising and dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling without compromising client satisfaction.
  • Assist with making calls to follow up on AR, Open Quotes, and other duties as assigned.
  • Obey company Code of Ethics and the Team Rules

Minimum Qualifications

  • High school diploma/GED required
  • Self-starter, reliable, flexibility with hours
  • Strong customer service skills
  • Present and communicate professionally (written and verbal)
  • Excellent interpersonal communication skills on a professional and technical level
  • Able to work both independently and as part of a team
  • Strong knowledge of Microsoft Excel, Word and Powerpoint
  • Must be a critical thinker - Strong English composition skills
  • Telephone etiquette and working knowledge of email systems

Physical Demands and Work Environment

Physical Demands:

  • Climbing up and down stairs from time to time
  • Moderate lifting may be required (15-20) pounds

Working Environment:

  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
  • Dress code is business casual