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Chat Representative Jobs in Delaware (NOW HIRING)

Archer Travel Service, Inc

Customer Representative

Dover, DE · On-site

$12.75 - $17.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel ...

Pure Barre

Sales Representative

Greenville, DE · On-site

The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required.

EMD Sales Inc

Sales Representative

Milford, DE · On-site

$17.50/hr

Overview We are looking for a driven, results-oriented Sales Representative to manage and grow accounts across independent Stores and American supermarket chains an overall total of 21 stores . EMD ...

EMD Sales Inc

Sales Representative

Milford, DE · On-site

$17.50/hr

Overview We are looking for a driven, results-oriented Sales Representative to manage and grow accounts across independent Stores and American supermarket chains an overall total of 21 stores . EMD ...

SERVPRO of Dover/Middletown

Sales Representative

Dover, DE · On-site

$80K - $110K/yr

As a Sales Representative, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will need to be comfortable meeting new people ...

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All JobsChat Representative JobsChat Representative Jobs in Delaware

Chat Representative information

See Delaware salary details

$11

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How much do chat representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for chat representative in Delaware is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Delaware? The most popular types of Chat Representative jobs in Delaware are:
What are popular job titles related to Chat Representative jobs in Delaware? For Chat Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Delaware look for? The top searched job categories for Chat Representative jobs in Delaware are:
What cities in Delaware are hiring for Chat Representative jobs? Cities in Delaware with the most Chat Representative job openings:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,151 per year, or $21.2 per hour.

Sales Representative

Bentley Truck Services

Felton, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we now span the entire eastern seaboard with 10 state of the art locations offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We strive to create an uplifting and welcoming environment for our 170+ employees and customers. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team!
The Sales Representative is responsible for expanding the business by keeping customers informed of new product lines and services through effective communication, diligent support, as well as providing exceptional customer service.
Sales Representative Responsibilities:
  • Determine the truck specifications and quote truck sales.
  • Contact new and existing customers to discuss needs.
  • Negotiate prices and terms and prepare sales agreements.
  • Identify prospective customers, lead generation and conversion.
  • Sell or lease trucks to individuals and commercial transport enterprises.
  • Maintain contact list and follow up with customers to continue relationships.
  • Emphasize the features of products to highlight how they solve customer problems.

Sales Representative Qualifications:
  • Excellent written and oral communication skills
  • Ability to work independently
  • Good listening skills
  • Basic math skills
  • Detail oriented
  • Team player
  • Computer savvy
  • Ability to identify market trends
  • Creative thinking, providing outside the box solutions
  • Excellent written and oral communication skills along with organizational skills.
  • Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders.
  • Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
  • Periodically prepares and reports results, status of accounts, and leads to manager.
  • Performs other duties as assigned.

Sales Representative Requirements:
  • 1 year of sales experience, business to business (Preferred)
  • Travel up to 60% of the time within the specified territory (No overnight)
  • Must possess a valid driver's license and clean driving record
  • Excellent verbal and written communication skills.
  • Excellent sales and negotiation skills.
  • Thorough understanding of technical or scientific products to be sold.
  • Organized with attention to detail.
  • Proven ability to build and maintain relationships with clients.
  • Proficient with Microsoft Office Suite or related software.

Benefits:
  • Competitive pay plus unlimited commission
  • Sick/PTO
  • Paid Holidays
  • Competitive wage (base salary, commission, as well as additional cash incentives including a car allowance)
  • Generous 401k match.
  • Medical, Dental, Vision
  • Employee Referral Bonus
  • Company Paid Life Insurance
  • Supplemental Life, LTD, STD, Critical Illness, and Accident Insurance
  • Great work environment that recognizes our team member's needs.

Why Join Us
  • Sell trusted Isuzu and Hino truck brands known throughout the industry.
  • Receive hands-on training and ongoing support to develop your sales career.
  • Enjoy a stable workplace with the tools and resources needed to succeed.
  • Be part of a team-oriented culture that invests in your growth and development.
  • Work directly with customers and businesses to deliver solutions that make a difference.
  • Take pride in your achievements and the relationships you build along the way.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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