ZipRecruiter

Log In

1

Chat Representative Jobs in Alabama (NOW HIRING)

Sons Auto Group

BDC Representative

Montgomery, AL · On-site

$12.50 - $16.75/hr

Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates * Provide customers with initial product details and direct them to appropriate dealership resources

MCI Careers

$15 - $16/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Provide exceptional customer support to French-speaking customers via phone, email, and chat.

previous page

Showing results 41-60

All JobsChat Representative JobsChat Representative Jobs in Alabama

Chat Representative information

See Alabama salary details

$10

$19

$30

How much do chat representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for chat representative in Alabama is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.91 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Alabama?

The most popular types of Chat Representative jobs in Alabama are:

What are popular job titles related to Chat Representative jobs in Alabama?

For Chat Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Alabama look for?

The top searched job categories for Chat Representative jobs in Alabama are:

What cities in Alabama are hiring for Chat Representative jobs?

Cities in Alabama with the most Chat Representative job openings:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,984 per year, or $19.2 per hour.

Technical Customer Service Representative

Chavies, KY • On-site

Foundever
Strategic Planning Consulting Services • 10K+ employees
Learn more about Foundeverexternal

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Key responsibilities

  • Handle inbound customer service calls to assist customers with their inquiries.

  • Drive customer satisfaction through voice, chat, and email communication.

  • Navigate multiple systems and tools to provide support and recommend product solutions for customer needs.

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

Job description

Technical Customer Service Representative

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727

Job Overview

Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. 

What We're Looking For:
  • Ability to multitask in and navigate between screens efficiently while assisting customers 
  • Comfortable in a fast-paced environment
  • Must be 18+ years of age
  • High school diploma (or GED equivalent)
  • Must pass a criminal background
Key Skills & Responsibilities:
  • Handle inbound customer service calls
  •  Drive customer satisfaction through voice, chat and email communication
  •  Navigate multiple systems and tools
  • Recommend product solutions for unique customer needs
Why You Should Join Us:
  • Pay: $17/hour base rate + growth opportunities up to $19/hour
  •  100% paid training
  •  Dedicated time to skill development 
  •  Benefits including medical, dental, life, and vision insurance
  •  Employee Assistance Program (EAP)
  •  401k retirement plan with company match
  •  Employee discounts
  •  Referral bonuses
  •  Internal Mobility (84% of our managers are promoted within)
About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.    

Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

What Foundever employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply