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Chat Operator Jobs in Columbus, OH (NOW HIRING)

3M

Machine Operator I

Delaware, OH · On-site

$24.61/hr

Machine Operator I LOCATION: 3M Aearo Technologies Newark Delaware Collaborate with Innovative ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Machine Operator I-Delaware, Ohio

Plain City, OH

$24.61/hr

Machine Operator I LOCATION: 3M Aearo Technologies Newark Delaware Collaborate with Innovative ... Chat with Max For assistance with searching through our current job openings or for more ...

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All JobsChat Operator JobsChat Operator Jobs in Columbus, OH

Chat Operator information

See Columbus, OH salary details

$11

$19

$28

How much do chat operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for chat operator in Columbus, OH is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.07 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Columbus, OH?

The most popular types of Chat Operator jobs in Columbus, OH are:

What are popular job titles related to Chat Operator jobs in Columbus, OH?

For Chat Operator jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Columbus, OH look for?

The top searched job categories for Chat Operator jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Chat Operator jobs?

Cities near Columbus, OH with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in Columbus, OH as of August 2026, with employment types broken down into 44% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,864 per year, or $19.6 per hour.

Machine Operator I

3M

Delaware, OH • On-site

$24.61/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Operate hydraulic die cutting presses and atom flash cutters to process materials.

  • Pull, pack, and label orders according to established procedures and customer requirements.

  • Process orders and inventory paperwork following established procedures.

3M rating

7.8

Company rating: 7.8 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers

Job description

Job Description:
JOB TITLE: Machine Operator I
LOCATION: 3M Aearo Technologies Newark Delaware
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important for you to know that the company that you choose to work for, and its leaders, will support and guide you. With global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
3M is seeking a candidate for 3M Aearo Technologies Newark Delaware
  • Full- time
  • Starting Rate: $24.61 + 1.00 shift differential
  • New hires start with 3 weeks' paid vacation.
  • Health, vision and dental start day one
  • Employee stock discount
  • 401K Match of 5%

Job Description:
The person hired for the position of Machine Operator I will work at our 3M Aearo Technologies Newark Delaware site.
As a Machine Operator I you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world.
Here, you will make an impact by:
Your Skills and Expertise
  • Operator Hydraulic Die Cutting Press.
  • Pulling, packing and labeling orders per established procedures & customer requirements.
  • Process orders and inventory paperwork according to established procedures.
  • Operate Atom Flash Cutter.

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications.
Required: (Basic Qualifications):
  • Possess a High School Diploma / GED or higher (completed prior to start)
  • Minimum 1 year experience in manufacturing or production environment

Additional qualifications that could help you succeed even further in this role include:
(Preferred Qualifications)
  • 3 to 5 years in a manufacturing or production environment
  • 1 to 2 years operating machinery in a manufacturing or production environment
  • Proven troubleshooting skills
  • Ability to read measurement tools in metric format such as rulers, tape measure, and drop gauge.

Applicants who meet the basic qualifications above will be required to take and pass 3M elected testing as a part of the selection process.
Please note that applicants must be at least 18 years old to be considered for employment with 3M.
Work Location: 3M Aearo Technologies Newark Delaware
Travel: None
Relocation Assistance: N/A
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Pay Transparency:
The starting rate of pay for this position is $24.61. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
Travel: 0%
Relocation Assistance: Is not authorized.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.

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