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Chat Operator Jobs in Maryland (NOW HIRING)

Cargill

Forklift Operator

White Marsh, MD · On-site

$21.07/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating Propane Powered forklift * Put inventory away in correct locations * Working knowledge of ...

Cargill

Forklift Operator

White Marsh, MD · On-site

$21.07/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating Propane Powered forklift * Put inventory away in correct locations * Working knowledge of ...

Triage

Operating Room (OR) Registered Nurse RN

Towson, MD · On-site

$50.79/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... OR RN * Travel Operating Room (OR) Registered Nurse : Towson, MD * Travel Nurse Salary: $2031/Week

Triage

Operating Room (OR) Registered Nurse RN

Largo, MD · On-site

$64.23/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... OR RN * Travel Operating Room (OR) Registered Nurse : Largo, MD * Travel Nurse Salary: $2569/Week

TNAA

Operating Room (OR) Registered Nurse RN

Bethesda, MD · On-site

$54.61/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... OR RN * Travel Operating Room (OR) Registered Nurse : Bethesda, MD * Travel Nurse Salary: $1966 ...

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Showing results 21-40

All JobsChat Operator JobsChat Operator Jobs in Maryland

Chat Operator information

See Maryland salary details

$11

$19

$28

How much do chat operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for chat operator in Maryland is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.16 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Maryland?

The most popular types of Chat Operator jobs in Maryland are:

What are popular job titles related to Chat Operator jobs in Maryland?

For Chat Operator jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Maryland look for?

The top searched job categories for Chat Operator jobs in Maryland are:

What cities in Maryland are hiring for Chat Operator jobs?

Cities in Maryland with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in Maryland as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,060 per year, or $19.7 per hour.

Communications Systems Operator (CSO) Liaison

Abacus Technology Corporation

Morningside, MD • On-site

Full-time

Posted 3 days ago

New

Job description

Company Description
Abacus Technology Corporation is a Federal government contractor and provider of enterprise information technology (IT) services and solutions. For nearly 40 years, we've developed effective partnerships with government and industry to tackle business challenges and pressures for Federal Defense, Civilian, and Intelligence customers. Abacus maintains core competencies in: IT Infrastructure Support, Network Operations and Maintenance, Communication Solutions, Systems Engineering and Integration, Cyber Security / Information Assurance, Application Development, Program Management, and Business Transformation.
Job Description
  • Track and assist Executive Aircraft in flight with communications issues, respond to incident calls, and support trend analysis efforts.
  • Utilize various Command and Control (C2) tools, and chat software (e.g. Mattermost) to support Executive Aircraft while in flight.
  • Provide Government leadership with expert guidance on the operations of the Mission Communications System (MCS) on-board C-32, C-40, and C-37 Executive Aircraft.
  • Provide expert troubleshooting guidance to Communications Systems Operators on-board C-32, C-40, and C-37 Executive Aircraft during MCS anomalies and/or outages.
  • Review and provide recommendations on the effectiveness of flight monitoring solutions utilizing various web-based tools developed by Commercial Satellite Communications (COMSATCOM) providers.

Qualifications
8+ years experience in communications systems support. Bachelor's degree in a related field. Must have subject matter expertise of the Mission Communications Systems (MCS) of the C-32A, C-40B/C, and/or C-37A/B aircraft. Able to work proactively and effectively communicate orally and in writing with all levels of an organization. Able to work independently as well as a team member under tight deadlines with changing priorities. Proficient in Microsoft Office applications. Must be a US citizen and hold a current Top Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
Additional Information
All your information will be kept confidential according to EEO guidelines.

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