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Chat Only Customer Support Jobs (NOW HIRING)

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Burjline Builders

Remote Chat Support

Seeking a chat support specialist to provide real-time assistance via live chat and messaging ... Key Responsibilities: - Respond to customer inquiries promptly. - Troubleshoot technical issues and ...

New

Whippy

Customer Support Specialist (LATAM Only)

$18.50 - $24.75/hr

Customer Support Specialist (LATAM, Remote) About Whippy Whippy is a fast-growing AI communication ... Respond to customer issues via Intercom with a 2-minute response SLA on chat * Diagnose and resolve ...

Burjline Builders

Remote Chat Support

Chat Support Specialist Seeking a chat support specialist to provide real-time assistance via live ... Respond to customer inquiries promptly. * Troubleshoot technical issues and process orders.

New

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative PH

San Francisco, CA · On-site

$20 - $25.50/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative AE

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... Role Overview You will be the first person a UK customer speaks to, answering live chats quickly ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Strong technical skills to support customers via phone, email, chat, and text * Strong problem-solving skills and the ability to toggle easily between multiple systems * Willingness to learn, a good ...

360 Payments

Customer Support Specialist

Tulsa, OK

$16.50 - $22.25/hr

At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ... Provide frontline customer support through phone, email, chat, text messaging, through our ...

New

Vehlo

Customer Support Specialist

Tulsa, OK

$16.50 - $22.25/hr

At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ... Provide frontline customer support through phone, email, chat, text messaging, through our ...

Vehlo

Customer Support Specialist

Tulsa, OK · On-site

$16.50 - $22.25/hr

At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ... Provide frontline customer support through phone, email, chat, text messaging, through our ...

New

Vehlo

Customer Support Specialist

Tulsa, OK · On-site

$16.75/hr

At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ... Provide frontline customer support through phone, email, chat, text messaging, through our ...

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

This is a part time employment only. Shift Schedule: EST Key Responsibilities: * Respond promptly ... Familiarity with social media platforms and online chat systems. * Self-motivated and able to work ...

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Chat Only Customer Support information

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How much do chat only customer support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for chat only customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Chat Only Customer Support jobs?

For Chat Only Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Chat Only Customer Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Chat Support Representative BR

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 8 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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