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Chat Monitor Jobs in Texas (NOW HIRING)

dbi

Assistant Store Manager

Houston, TX · On-site

Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Cargill

Wastewater Technician

Friona, TX

$25.10/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Performing daily/weekly checks of monitoring equipment (samplers, probes, meters, etc.

AXNT co

Live Selling Streamer

Houston, TX · On-site

$25 - $50/hr

Monitor chat interactions during live streams to ensure a positive environment. * When not streaming, operating the moderator role, or packing, data entry. * The ability to lift 30-50 lbs of ...

Krest Global Solutions

AWS Connect Engineer

Dallas, TX · On-site

$50 - $55/hr

Enable voice/chat/email channels and manage outbound dialer. Develop Lambda functions and integrate ... Perform testing/debugging, optimize performance, and support UAT/monitoring. Required Skills 5+ ...

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

Telephone (via toll-free access numbers), Electronic mail, SMS/text messaging, Web-Chat submissions ... monitoring, controlling, and ensuring timely resolution of SRs. • Escalate urgent, business ...

Cargill

Raw Utility Operator

Round Rock, TX

$24.55/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Feed materials into machine, operate and monitor machine operations, according to production ...

Cargill

OP Roll Stock Operator

Waco, TX

$20.10/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Operate production equipment by starting up, running, monitoring, and adjusting machines to ...

Cargill

FSQR Pre-Sorter Level 1

Friona, TX · On-site

$26.20/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Monitor USDA-FSIS regulatory activities and plant compliance with regulatory standards * Act as ...

QFS Services, Inc.

Customer Service

Dallas, TX · On-site

$18/hr

Job Duties/Responsibilities - Respond to customer inquiries via phone, email, or chat in a timely ... Monitor customer feedback and suggest improvements to enhance service quality. Qualifications ...

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All JobsChat Monitor JobsChat Monitor Jobs in Texas

Chat Monitor information

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How much do chat monitor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for chat monitor in Texas is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $16.11 per hour, depending on experience, location, and employer.

What is a chat monitor?

A Chat Monitor is a professional responsible for overseeing online chat conversations to ensure compliance with community guidelines, safety standards, and organizational policies. Their tasks often include moderating discussions, filtering inappropriate content, responding to user queries, and reporting violations. Chat Monitors help maintain a positive and safe online environment, often working for social platforms, gaming communities, or customer support teams. Strong communication skills and attention to detail are important for this role. They may also provide feedback to improve chat systems and user experiences.

What are the key skills and qualifications needed to thrive as a chat monitor, and why are they important?

To thrive as a Chat Monitor, you need excellent written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with chat moderation software, content management systems, and sometimes ticketing tools is typically required. Strong soft skills include patience, problem-solving ability, and sound judgment when handling sensitive or escalated interactions. These skills are important to ensure a safe, respectful online environment and to efficiently resolve issues in real-time.

What are the typical challenges faced by chat monitors, and how can they effectively handle them?

Chat Monitors often encounter challenges such as managing high message volumes, addressing inappropriate content quickly, and maintaining a positive community atmosphere. To handle these, it's important to stay attentive, follow established moderation guidelines, and use available moderation tools efficiently. Collaborating with other moderators and communicating clearly with users also helps ensure a safe and engaging chat environment. Regularly updating oneself on platform policies and participating in team debriefs can further improve handling of complex situations.

What is the difference between Chat Monitor vs Customer Service Representative?

AspectChat MonitorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat moderationHigh school diploma; customer service training often preferred
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageOnline platforms, gaming, social mediaRetail, telecom, banking, hospitality
Primary RoleMonitor and moderate online chat interactionsAssist customers, resolve issues, provide information

While both roles involve communication with customers or users, Chat Monitors focus on overseeing online chat interactions to ensure compliance and quality, often working remotely. Customer Service Representatives handle direct customer inquiries and support across various channels, including phone and email. The roles differ mainly in their scope and environment but share skills in communication and problem-solving.

What are the most commonly searched types of Chat Monitor jobs in Texas?

The most popular types of Chat Monitor jobs in Texas are:

What are popular job titles related to Chat Monitor jobs in Texas?

For Chat Monitor jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Chat Monitor jobs in Texas look for?

The top searched job categories for Chat Monitor jobs in Texas are:

Chat Monitor jobs near you
Infographic showing various Chat Monitor job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,032 per year, or $14.9 per hour.

Assistant Store Manager

dbi

Houston, TX • On-site

Full-time

Posted 7 days ago

Job description

As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.

 

Essential Job Functions:

Customer Focus 

  • Leads and models a customer first culture across all roles.
  • Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
  • Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

 

Analyzing and Decisions Making 

  • Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
  • Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
  • Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

 

Managing Performance 

  • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
  • Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
  • Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
  • Other duties as assigned.

Education & Credentials:

  • High School Diploma or degree.
  • Two-four years prior retail management experience in an apparel or specialty store environment.
  • Prior experience with a computerized POS system.

 

Work Hours and Physical Demands:
Full time hours Sunday through Saturday 40 hours a week 
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.

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