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Chat Monitor Jobs in Texas (NOW HIRING)

Genie

Customer Service Representative II

Flower Mound, TX · On-site

$14 - $19/hr

Monitoring wireless networks * 1-2 years customer service or telephone experience/employment in a ... Respond to e-mail/chat communication from leadership/Customers. * Must be able to work ...

Total Talent Inc

Customer Service

Dallas, TX · On-site

$18/hr

Respond to customer inquiries via phone, email, or chat in a timely and professional manner ... Monitor customer feedback and suggest improvements to enhance service quality. Qualifications ...

DaBella

Dialer Systems Administrator

Austin, TX · On-site

$70K - $80K/yr

This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and ...

QFS Services, Inc.

Customer Service

Dallas, TX · On-site

$18/hr

Job Duties/Responsibilities - Respond to customer inquiries via phone, email, or chat in a timely ... Monitor customer feedback and suggest improvements to enhance service quality. Qualifications ...

FLORIDA VEG INVESTMENTS LLC

Day Dispatcher

Houston, TX · On-site

Monitor daily routes to ensure delivery windows are being met. * Ensure all drivers are properly ... Post updates in the Austin customer service chat when routes are delayed, including the reason for ...

Dabella

Dialer Systems Administrator

Austin, TX

$70K - $80K/yr

This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and ...

Mr. Greens Produce

Day Dispatcher

Houston, TX

Monitor daily routes to ensure delivery windows are being met. * Ensure all drivers are properly ... Post updates in the Austin customer service chat when routes are delayed, including the reason for ...

Dabella

$70K - $80K/yr

This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and ...

CSN Keating LLC

Service BDC

College Station, TX

Monitor and analyze key performance indicators (KPIs) to evaluate departmental performance and identify areas for improvement * Utilize various channels, including phone calls, emails, chat, and ...

Erdos at Home

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Monitoring the follow up and completion of Service Orders; maintaining a minimal average service time Data entry of Over-the-Phone sales orders Responding to Live Chat requests from the Erdos at Home ...

CSN Keating, LLC

Service BDC

College Station, TX · On-site

Monitor and analyze key performance indicators (KPIs) to evaluate departmental performance and identify areas for improvement * Utilize various channels, including phone calls, emails, chat, and ...

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Showing results 41-60

All JobsChat Monitor JobsChat Monitor Jobs in Texas

Chat Monitor information

See Texas salary details

$7

$14

$18

How much do chat monitor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat monitor in Texas is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $16.11 per hour, depending on experience, location, and employer.

What are the typical challenges faced by chat monitors, and how can they effectively handle them?

Chat Monitors often encounter challenges such as managing high message volumes, addressing inappropriate content quickly, and maintaining a positive community atmosphere. To handle these, it's important to stay attentive, follow established moderation guidelines, and use available moderation tools efficiently. Collaborating with other moderators and communicating clearly with users also helps ensure a safe and engaging chat environment. Regularly updating oneself on platform policies and participating in team debriefs can further improve handling of complex situations.

What is a chat monitor?

A Chat Monitor is a professional responsible for overseeing online chat conversations to ensure compliance with community guidelines, safety standards, and organizational policies. Their tasks often include moderating discussions, filtering inappropriate content, responding to user queries, and reporting violations. Chat Monitors help maintain a positive and safe online environment, often working for social platforms, gaming communities, or customer support teams. Strong communication skills and attention to detail are important for this role. They may also provide feedback to improve chat systems and user experiences.

What is the difference between Chat Monitor vs Customer Service Representative?

AspectChat MonitorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat moderationHigh school diploma; customer service training often preferred
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageOnline platforms, gaming, social mediaRetail, telecom, banking, hospitality
Primary RoleMonitor and moderate online chat interactionsAssist customers, resolve issues, provide information

While both roles involve communication with customers or users, Chat Monitors focus on overseeing online chat interactions to ensure compliance and quality, often working remotely. Customer Service Representatives handle direct customer inquiries and support across various channels, including phone and email. The roles differ mainly in their scope and environment but share skills in communication and problem-solving.

What are the key skills and qualifications needed to thrive as a chat monitor, and why are they important?

To thrive as a Chat Monitor, you need excellent written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with chat moderation software, content management systems, and sometimes ticketing tools is typically required. Strong soft skills include patience, problem-solving ability, and sound judgment when handling sensitive or escalated interactions. These skills are important to ensure a safe, respectful online environment and to efficiently resolve issues in real-time.
What are the most commonly searched types of Chat Monitor jobs in Texas? The most popular types of Chat Monitor jobs in Texas are:
What are popular job titles related to Chat Monitor jobs in Texas? For Chat Monitor jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Chat Monitor jobs in Texas look for? The top searched job categories for Chat Monitor jobs in Texas are:
Chat Monitor jobs near you
Infographic showing various Chat Monitor job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $31,032 per year, or $14.9 per hour.

Grind - Grinder Operator 1st Shift

Cargill

Fort Worth, TX

$23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers

Job description

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargills protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Job Location: Fort Worth, TX
Job Type: Full Time
Shift Available: 1st
Compensation: $23.25/hr

Benefits

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

Principal Accountabilities

  • Ability to fill out process paperwork
  • Demonstrate basic computer/tablet skills/scan gun
  • Lifting 60 pound frozen blocks of meat into a grinder
  • Filling hoppers to correct amounts and monitoring materials
  • Checking machines on regular intervals
  • Packing finished products into boxes and bags
  • Labeling, weighing and verifying correct materials
  • Stacking up to 60 pound boxes
  • Ensuring food safety and quality
  • Cleanliness and housekeeping
  • Maintaining a safe working environment

Required Qualifications

  • Must be eligible to work in the United States without visa sponsorship
  • Must be 18 years or older
  • Ability to communicate efficiently in English or Spanish
  • Ability to perform basic math functions
  • Ability to operate a forklift

Preferred Qualifications

  • Previous forklift experience
  • Production experience in a packing or grinding department
  • Previous Cargill experience
  • Work history in the last 12 months

Please note that this position does not include relocation reimbursement.

Equal Opportunity Employer, including Disability/Vet.


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

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Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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