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Chat Manager Jobs in Athens, AL (NOW HIRING)

3M

Large Capital Project Manager*

Decatur, AL · On-site

Job Title Large Capital Project Manager Collaborate with Innovative 3Mers Around the World Choosing ... Chat with Max For assistance with searching through our current job openings or for more ...

Ulta Beauty, Inc.

Lead Cashier

Decatur, AL · On-site

$14.25 - $17.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... Collaborate with managers and associates throughout the store to help grow the business. Process

Ulta Beauty

Lead Cashier

Decatur, AL · On-site

$14.25 - $17.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... Collaborate with managers and associates throughout the store to help grow the business. Process

Ulta Beauty, Inc.

Lead Cashier

Decatur, AL

$14.25 - $17.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... Collaborate with managers and associates throughout the store to help grow the business. Process

Varsity Tutors

Cursor Tutor

Huntsville, AL · Remote

$18 - $40/hr

Guides students through writing code with AI suggestions, using chat to generate and modify code ... managing context for accurate code generation, and transitioning from traditional editors. Adapts ...

Huddle House

Restaurant Server

Ardmore, TN · On-site

Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... Bring all items of concern to the attention of the manager immediately, especially safety concerns ...

LifeWise Academy

Volunteer

Fayetteville, TN · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Fayetteville, TN · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

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All JobsChat JobsChat Manager JobsChat Manager Jobs in Athens, AL

Chat Manager information

See Athens, AL salary details

$22.2K

$59.2K

$98.9K

How much do chat manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for chat manager in Athens, AL is $59,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,600.00 per year, depending on experience, location, and employer.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.
What are the most commonly searched types of Chat jobs in Athens, AL? The most popular types of Chat jobs in Athens, AL are:
What job categories do people searching Chat Manager jobs in Athens, AL look for? The top searched job categories for Chat Manager jobs in Athens, AL are:
What cities near Athens, AL are hiring for Chat Manager jobs? Cities near Athens, AL with the most Chat Manager job openings:
Chat Manager jobs near you

Store Service Manager

Precision Tune Auto Care - Decatur 56-05

Decatur, AL

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Join the Precision Tune Auto Care Team!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. 

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Position Summary
 
As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. You’ll recruit, train, and inspire your service and shop teams, ensuring programs, initiatives, and standards are executed effectively. You’ll also help maintain strong shop productivity and take on additional related responsibilities as needed. This is a safety-sensitive position.
What We Offer
  • Competitive pay
  • Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off
What You’ll Do
  • Lead, train, and motivate store associates and technicians to achieve sales and service goals
  • Manage store operations — including productivity, profitability, and customer satisfaction
  • Ensure compliance with safety, environmental, and company policies
  • Maintain staffing levels by hiring, developing, and retaining top talent
  • Oversee shop workflow, ensuring efficiency, accuracy, and high-quality service
  • Resolve customer concerns with professionalism and care
  • Support fleet business relationships and vendor partnerships
  • Perform opening and closing duties as a keyholder
What You Bring
  • High school diploma or equivalent (college or technical program preferred)
  • 1+ year of experience in automotive service or retail management
  • Valid driver’s license
  • Strong leadership, communication, and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Basic math and computer skills (POS, cash handling, reports, etc.)
  • Flexible availability — including evenings, weekends, and holidays
  • Experience using Chat GPT or willingness to learn it
Physical Requirements
  • Lift up to 50 lbs. without assistance
  • Frequent standing, walking, bending, and reaching
  • Ability to climb ladders and operate a vehicle safely
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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