Chat Manager Jobs in Ontario (NOW HIRING)

Yelp engineering culture is driven by our values: we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment.

Yelp's Chat Platform team powers the Yelp Assistant on Android, iOS, and Web. The team builds chat-native product experiences that go beyond text: visual, interactive elements composed in real time through Server Driven UI. The platform serves millions of users with low latency and high reliability while meeting safety and privacy standards.

As an entry level Full Stack Engineer on Chat Platform, you will contribute to the infrastructure that generates and delivers these experiences. This includes building Server Driven UI components, extending streaming APIs, integrating with chat intelligence services, and instrumenting the platform for reliability and observability. You will be expected to write clean, well-tested code across Python and TypeScript, ship features end-to-end from backend to client SDK, and work alongside experienced engineers who will help you build depth in real-time systems and platform design.

This is a strong fit for engineers early in their careers who want to build deep full-stack and real-time systems skills, working on infrastructure that ships directly to millions of users.

This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

• Build and extend Server Driven UI components that render chat experiences dynamically across Android, iOS, and Web

• Write, test, and ship production-grade code in Python and TypeScript across the chat platform stack

• Contribute to streaming APIs and client SDKs that deliver real-time chat interactions to consumers and businesses

• Partner with chat features and chat intelligence teams to translate emerging product requirements into platform capabilities

• Instrument chat flows with metrics, logging, tracing, and alerting to maintain reliability at scale

• Participate in code reviews, on-call rotations, and incident response to build operational instincts over time

• Investigate production issues and contribute fixes across a complex system spanning multiple services and client surfaces

• BS in Computer Science or equivalent practical experience

• Proficiency in Python and TypeScript

• Strong software engineering fundamentals: data structures, algorithms, system design, and a commitment to writing clean, tested, maintainable code

• Familiarity solid understanding of client-server architecture

• Ability to ramp quickly on an unfamiliar codebase and ask good questions

• Clear written and verbal communication; the team works cross-functionally with Product, Design, and Data Science and documents its decisions

• Interest in real-time systems, streaming protocols, or platform/infrastructure work

• As part of the final panel interview for this role, you’ll complete a coding exercise using React and Flask in a code repository platform. The code repo platform offers an optional AI chatbot for syntax lookups and clarifying questions during the exercise.

There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data and years of experience. Based on the anticipated level of experience that we are seeking, we expect the compensation range for this role to be between $85,000 and $107,000. The actual compensation offered may be influenced by a variety of factors, including the candidate’s experience and skill set.

There may be flexibility with the range included in this posting should a candidate be leveled higher or lower than the posted range.

• This opportunity has the option to be fully remote in all locations across Canada.
• This role is posted to fill an existing position.
• You can find more information about Yelp's five star benefits here!

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.

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