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Chat Associate Jobs in Ontario (NOW HIRING)

Quince

Customer Experience Specialist

Toronto, ON · On-site

CA$24/hr

The Role As a Customer Experience Associate, you'll be the human heartbeat behind the Quince brand. You'll represent Quince across chat, email, phone, and social channels - balancing grace, precision ...

GL Inc

Consumer Research Associate (Remote)

Orillia, ON · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

GL Inc

Consumer Research Associate (Remote)

Kingston, ON · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

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Showing results 1-20

All JobsChat Associate JobsChat Associate Jobs in Ontario

Chat Associate information

See Ontario salary details

$9

$18

$32

How much do chat associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for chat associate in Ontario is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Ontario?

The most popular types of Chat jobs in Ontario are:

What cities in Ontario are hiring for Chat Associate jobs?

Cities in Ontario with the most Chat Associate job openings:

Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,942 per year, or $18.7 per hour.

KPMG Advisory Coffee Chat Day 2026

KPMG Canada

Toronto, ON • On-site

Full-time

Posted 7 days ago

Job description

Overview
KPMG Coffee Chat Day | Explore Advisory!Thinking about applying to KPMG's 2027 co-op, internship, or full-time opportunities this fall? Join us for KPMG's Coffee Chat Day, an exclusive networking event designed to help you learn more about our Advisory Risk Services and Deal Advisory teams before submitting your application.This is your opportunity to connect directly with KPMG professionals, gain insight into our teams and culture, explore potential career paths, and ask questions about the roles currently available for 2027 start dates.What You'll Experience
  • Meet professionals from Advisory Risk Services and Deal Advisory
  • Learn about our 2027 co-op, internship, and full-time opportunities
  • Learn more about the recruitment process and application tips
  • Hear firsthand about team culture, projects, day-to-day experiences and career journeys at KPMG
  • Ask questions and build meaningful connections before applying

The event will begin with an overview of KPMG and our Advisory practices, followed by an interactive networking session where you can meet representatives from various teams and learn what makes each practice unique.

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.


What you will do

Event Details: 

  • Date: Tuesday, August 25th, 2026 
  • Time: 3:00 PM - 5:30 PM
  • Location: Downtown Toronto 

Who should register?

This event is intended for students and recent graduates who are interested in applying to KPMG's current Advisory opportunities in Ontario & Atlantic offices for 2027 start dates. If you are planning to apply for a co-op, internship, or full-time position with our Advisory teams, we encourage you to register and take advantage of this opportunity to learn more before applications close on September 7th.


What you bring to the role
Register by Tuesday, August 18th at 11:59 PM ET!

Space is limited. Register by Tuesday, August 18th at 11:59 PM ET to indicate your interest in attending and learning more about our Advisory teams and opportunities.

Please register directly here:  Students - KPMG Canada (home.kpmg). 

What is required for this registration process: 

  • You will be asked to complete a registration questionnaire where you can outline your background and interests. 
  • Registration must include a resume and a copy of your most recent unofficial transcript. If you do not have access to an electronic copy of your transcript, we ask that you attach a screenshot of your grades from your school’s website.

If you experience any difficulties with the online system, please contact ca-fmcandidateexpcoe@kpmg.ca. 

We look forward to meeting you and helping you explore where a career in Advisory at KPMG can take you!

Please note: Submitting a registration does not guarantee attendance. Following the registration deadline, selected attendees will receive a confirmation email with event details and next steps.


Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:Register by Tuesday, August 18th at 11:59 PM ET!

Space is limited. Register by Tuesday, August 18th at 11:59 PM ET to indicate your interest in attending and learning more about our Advisory teams and opportunities.

Please register directly here:  Students - KPMG Canada (home.kpmg). 

What is required for this registration process: 

  • You will be asked to complete a registration questionnaire where you can outline your background and interests. 
  • Registration must include a resume and a copy of your most recent unofficial transcript. If you do not have access to an electronic copy of your transcript, we ask that you attach a screenshot of your grades from your school’s website.

If you experience any difficulties with the online system, please contact ca-fmcandidateexpcoe@kpmg.ca. 

We look forward to meeting you and helping you explore where a career in Advisory at KPMG can take you!

Please note: Submitting a registration does not guarantee attendance. Following the registration deadline, selected attendees will receive a confirmation email with event details and next steps.

Education:UNAVAILABLEEmployment Type: OTHER_EMPLOYMENT_TYPE

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