1

Chat Manager Jobs in California (NOW HIRING)

The world is always changing, so we need Product Managers who are continuously adapting and excited ... Lead the end-to-end generative AI experience within Chat. Design ways for AI to deeply understand ...

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

BDR Manager (Foundational GTM | AI Voice & RCS) Clerk Chat is building AI-powered voice and messaging (RCS/SMS) agents for high-volume, performance-driven revenue organizations. Our customers operate ...

Attractive incentives Qualifications Let's have a quick chat if, * You have 3 to 8 years Account Management experience * You hold a Bachelors degree. * You have experience working in Consumer ...

Managing Performance ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

next page

Showing results 1-20

Chat Manager information

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What is the role of a chat manager?

A chat manager oversees live chat support or messaging platforms for a company, ensuring customer inquiries are addressed promptly and effectively. They monitor chat interactions, manage support teams, and may use tools like chat software to improve communication and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Chat Manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

What jobs pay 4000 a week without a degree?

A Chat Manager role typically does not pay $4,000 a week without specialized experience or skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require significant effort, expertise, or certifications. Most roles with such earnings are commission-based or involve self-employment rather than standard employment positions.

How does a Chat Manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

How can I make 2000 a week working from home?

A Chat Manager can potentially earn $2,000 a week by managing multiple client accounts, providing high-quality customer support, and developing efficient communication strategies. Building experience, acquiring relevant tools, and maintaining a flexible schedule can help increase earnings, especially with performance-based bonuses or commissions. Consistent effort and expanding your client base are key to reaching this income level from home.

What are Chat Managers?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like chat managers, are legitimate in some industries such as customer service or online entertainment, but they vary in legality and reputation. It is important to verify the employer's credibility, understand the job requirements, and be cautious of scams or illegitimate offers. Legitimate roles typically involve clear job descriptions, fair compensation, and transparent communication.
What are the most commonly searched types of Chat jobs in California? The most popular types of Chat jobs in California are:
What are popular job titles related to Chat Manager jobs in California? For Chat Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Chat Manager jobs in California look for? The top searched job categories for Chat Manager jobs in California are:
What cities in California are hiring for Chat Manager jobs? Cities in California with the most Chat Manager job openings:
Infographic showing various Chat Manager job openings in California as of July 2026, with employment types broken down into 61% Full Time, 8% Part Time, 2% Temporary, and 29% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.
Product Manager, Google Chat

Product Manager, Google Chat

Google

Sunnyvale, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Google rating

8.8

Company rating: 8.8 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

40th of 209 rated software companies


Job description

info_outline
X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Kirkland, WA, USA.
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in product management or related technical role.
  • 5 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc.).
  • Experience developing or launching products or technologies within artificial intelligence or machine learning (AI/ML).

Preferred qualifications:
  • Deep domain expertise in workplace productivity tools, or unified communication platforms.
  • Demonstrated ability to navigate deep technical ambiguity, successfully taking 0-to-1 innovation initiatives to market while optimizing 1-to-N core platforms.
  • Exceptional executive presence, with the ability to build alignment across massive, matrixed organizations (such as spanning Google Workspace).
  • Strong problem-solving skills with a focus on data-driven decision-making and defining success metrics for complex, multi-faceted ecosystems.
  • Proven track record of building and launching enterprise products powered by Artificial Intelligence (AI), Machine Learning (ML), or Generative AI/LLMs.

About the job
At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.
In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.
One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.
In this role, you will have core messaging experiences for millions of global users while simultaneously driving the goal for Ask Gemini, our flagship generative AI integration. At the intersection of real-time communication and agentic capabilities, you will define a strategy that makes teamwork smarter, faster, and more intuitive. Partnering with engineering, design, and AI research teams across Workspace, you will navigate technical ambiguity to deliver magical, AI-first experiences that define the future of work.
AI will change the future of work in profound ways, and our products- Gmail, Docs, Drive, Calendar, Sheets, Vids and Meet are at the forefront. From pre-computed summaries for email threads, summaries for meetings, and videos created from a document using lifelike AI avatars, our AI opportunity is huge. Our mission is to meaningfully connect people so they can create, build, and grow together and as part of the team you can build how productivity tools should work 5-10 years into the future. You will work with model builders (Google DeepMind), work with exceptional leaders, and have the ability to impact billions of users across the world.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $240000 - $334000 (USD) 25% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
  • Define and execute the multi-year product strategy and roadmap for both the core Google Chat experience and the Ask Gemini integration.
  • Own the foundational messaging platform. Drive product excellence, scalability, and a seamless, intuitive user journey for millions of global enterprise users.
  • Lead the end-to-end generative AI experience within Chat. Design ways for AI to deeply understand context, synthesize Workspace data, and proactively accelerate user workflows.
  • Steer large, matrixed organizations across Engineering, UX, and DeepMind to deliver high-quality, safe, and magical AI features.
  • Establish success metrics, influence executive leadership, and ensure product investments align with broader Google Workspace goals to drive growth and user adoption.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

What Google employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom