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Chat Email Retention Specialist Jobs (NOW HIRING)

Retention Express

Customer Retention Specialist (Tier 1)

$14.50 - $20/hr

Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact ... Including outbound calls, SMS, emails and chat follow-ups. Company Values Our Mission At Retention ...

Yami

Marketing Specialist, Email & Retention

Brea, CA · On-site

Plan and execute strategic email, push, SMS, and in-app channels marketing campaigns, driving ... Knowledge of customer conversion, re-engagement, and retention strategies. Proficiency with ...

Yami

Marketing Specialist, Email & Retention

Brea, CA · On-site

Plan and execute strategic email , push, SMS, and in-app channels marketing campaigns, driving ... Knowledge of customer conversion, re-engagement, and retention strategies. * Proficiency with ...

Yamibuy

Plan and execute strategic email , push, SMS, and in-app channels marketing campaigns, driving ... Knowledge of customer conversion, re-engagement, and retention strategies. * Proficiency with ...

Yami

Marketing Specialist, Email & Retention

Brea, CA · On-site

Plan and execute strategic email , push, SMS, and in\-app channels marketing campaigns, driving ... Knowledge of customer conversion, re\-engagement, and retention strategies.\n \n * Proficiency with ...

Retention Express

Customer Retention Specialist (Tier 1)

$14.50 - $20/hr

About the role As a Tier 1 Customer Retention Specialist specializing in customer Retention in a ... Including outbound calls, SMS, emails and chat follow-ups. Company Values Our Mission At Retention ...

Retention Express

Customer Retention Specialist (Tier 1)

$14.50 - $20/hr

About the role As a Tier 1 Customer Retention Specialist specializing in customer Retention in a ... Including outbound calls, SMS, emails and chat follow-ups. Company Values Our Mission At Retention ...

Z1 Motorsports

Order Retention Specialist

Wadsworth, OH · On-site

Order Retention Specialist The Order Retention Specialist is a vital link between our customers and ... Manage high-volume customer interactions via phone, email, and live chat with a focus on persuasion ...

Coastaldebt

Retention Specialist

Fort Lauderdale, FL · On-site

$25/hr

Handle incoming calls and emails from clients regarding their accounts and services. Develop and ... Retention Specialist.Job Posting.FINAL.08262024 Communicate by phone, email, and SMS with clients ...

Coastaldebt

Retention Specialist

Fort Lauderdale, FL · On-site

$25/hr

FINAL.08262024 • Communicate by phone, email, and SMS with clients professionally, empathetically and with integrity the Coastal Debt Resolve products. • Maintain detailed notes in the CRM of ...

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Chat Email Retention Specialist information

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How much do chat email retention specialist jobs pay per year?

As of Sep 12, 2026, the average yearly pay for chat email retention specialist in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Chat Email Retention Specialist jobs?

For Chat Email Retention Specialist jobs, the most frequently searched job titles are:

Infographic showing various Chat Email Retention Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Klaviyo Email (Retention) Specialist (2026)

Remote

Right Hook Digital
See more jobs at Right Hook Digitalexternal

Other

Posted 8 days ago

Job description

Klaviyo Email Specialist

Right Hook Digital is a growth marketing agency working with 7-8 figure DTC eCommerce brands across the US and Australia. We're a Premium Google and Meta Marketing Partner and a global team of 60+ and we're scaling our US retention team.

We've partnered with brands like Alpha Lion, July Luggage, Geedup, Mister Zimi, Silly George, and many more. Our work spans paid social, Google, and retention - and we take all three seriously.

At our core, we're a team of A-Players who genuinely care about outcomes. We've built a culture around Kaizen (continuous growth), openness and candor, and elevating one another - and we look for people who live those values, not just nod at them.

As a Klaviyo Email Specialist, you're the execution engine inside a retention pod. You work directly alongside a Retention Strategist to bring lifecycle strategies to life, building campaigns and flows, managing the content calendar, briefing designers and copywriters, and making sure every email that goes out is on-brand, on-time, and error-free.

This is not a strategy role - but it's the role that makes strategy real. If you're detail-obsessed, fast in Klaviyo, and take pride in flawless execution, you'll thrive here.

Primary Duties:

  • Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands
  • Set up and configure Klaviyo email and SMS accounts for new clients
  • Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips
  • Write creative briefs for designers and copywriters, and manage the email design process from brief to approval
  • Pull and compile monthly performance reports across email and SMS accounts
  • Communicate directly with clients on campaign approvals, design feedback, and performance updates
  • Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables
  • Maintain a strong design eye - you're not building the emails, but you know when something looks off-brand

Apply