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Chat Customer Support Jobs in Utah (NOW HIRING)

Awardco

Client Support Representative - Seasonal

Lindon, UT · On-site

$15.25 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Zipline

Customer Advocate

Provo, UT

You will support customers and partners across phone, email, chat, and SMS/text, and reach out to customers who have stopped ordering--not to deliver a script, but to listen, uncover what is getting ...

Amicis Global

Tech Support

South Jordan, UT · On-site

$20 - $21/hr

Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person * Create a positive customer ...

Awardco

Director of Global Support

Lindon, UT · On-site

Build a culture of relentless customer focus, ownership, and continuous improvement. Operational Excellence & Service Delivery * Own global support SLAs, coverage, and channel strategy across chat ...

Awardco

Director of Global Support

Lindon, UT · On-site

Build a culture of relentless customer focus, ownership, and continuous improvement. Operational Excellence & Service Delivery * Own global support SLAs, coverage, and channel strategy across chat ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Awardco

Client Support Representative - Seasonal

Lindon, UT · On-site

$15.25 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Awardco

Client Support Representative - Seasonal

Lindon, UT · On-site

$15.25 - $19.50/hr

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has ... Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person * Create a positive customer ...

Brex

Support Specialist I

Salt Lake City, UT · On-site

$21 - $23/hr

What you'll do As Brex Support, we aim to provide the best support on the planet by being ... customer inquiries in a considerate and timely manner via, email, phone and chat * Become an expert ...

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All JobsChat Customer Support JobsChat Customer Support Jobs in Utah

Chat Customer Support information

See Utah salary details

$10

$17

$25

How much do chat customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat customer support in Utah is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.04 per hour, depending on experience, location, and employer.

What is a chat customer support?

Chat Customer Support representatives are professionals who assist customers through online messaging platforms. Their primary role is to answer questions, resolve issues, and provide information about products or services in real-time via chat. They handle multiple conversations simultaneously and use written communication skills to deliver prompt and effective support. This role is essential for businesses to maintain customer satisfaction and quickly address concerns without the need for phone calls.

What are the key skills and qualifications needed to thrive as a chat customer support?

To thrive as a Chat Customer Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems like Zendesk or Intercom, and basic troubleshooting tools is typically required. Patience, empathy, and the ability to multitask make someone stand out in this position. These skills ensure efficient, accurate, and positive customer interactions, leading to higher satisfaction and loyalty.

What are some common challenges faced by chat customer support and how are they addressed?

Chat Customer Support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly accessing accurate information to resolve issues. To address these challenges, many companies provide robust training programs, access to knowledge bases, and collaborative tools that allow agents to consult with team members or escalate complex cases. Effective time management and strong communication skills are also essential for maintaining high-quality support and ensuring customer satisfaction.

What is the difference between Chat Customer Support vs Email Customer Support?

AspectChat Customer SupportEmail Customer Support
Communication MethodReal-time text chat with customersAsynchronous email correspondence
Work EnvironmentLive chat platforms, customer service softwareEmail clients, ticketing systems
Required SkillsQuick typing, real-time problem solvingClear written communication, patience
Response TimeImmediate or within seconds to minutesHours to days depending on volume

Chat Customer Support involves real-time, live interactions with customers via chat platforms, focusing on quick responses and immediate problem resolution. Email Customer Support handles customer inquiries through email, allowing more time for detailed responses but with longer wait times. Both roles require strong written communication skills, but Chat Customer Support emphasizes speed and real-time engagement, while Email Customer Support prioritizes clarity and thoroughness in written responses.

What are popular job titles related to Chat Customer Support jobs in Utah?

For Chat Customer Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Chat Customer Support jobs in Utah look for?

The top searched job categories for Chat Customer Support jobs in Utah are:

What cities in Utah are hiring for Chat Customer Support jobs?

Cities in Utah with the most Chat Customer Support job openings:

Chat Customer Support jobs near you
Infographic showing various Chat Customer Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,347 per year, or $17.5 per hour.

U.S. Leadership Support Agent

Young Living Essential Oils

Lehi, UT • On-site

$17.50 - $23.50/hr

Full-time

Re-posted 9 days ago

Job description

Summary
Young Living is looking for a high-energy, self-motivated U.S. Leadership Support Agent. This position plays a significant role in cultivating and increasing field leadership by implementing innovative development through phone, email, and chat. This role is in a call center environment! Furthermore, they will focus on increasing leader advancement, field retention, Loyalty Rewards participation, and revenue.
  • Provide overall, day-to-day business support for Brand Partners via phone, email, chat/sms, face to face and must be comfortable utilizing multiple internal systems to provide a great member experience.
  • Work with Brand Partners to enhance their member experience, can change pace depending on the business needs, and help be our Brand Partner best advocate.
  • Educate our Brand Partners on policies, new information and overall company needs.
  • Travel and support training events once or twice per quarter. Manage set-up, registration, volunteers, and tear-down of event sales table at training events.
  • Boost team with solid and consistent corporate leadership and support to the field.

Required Education and Experience
  • A high school education or GED, and one to three years of similar or related experience.

Preferred Education and Experience
  • A high school education or GED with some exposure to advanced education or post-secondary education, and three to five years of similar or related experience.

Competencies
Sales Driven
Targeted Market and Revenue Growth
Relationship Management
Oral and Written Communication
Customer Service
Global and Cultural Awareness
Decisive Decision-Making
Time Management
Training and Development
Client Relationship Management
Sales Growth and Revenue
Leadership Support
Compensation Plan
Knowledge, Skills, and Abilities
Basic skilled in Microsoft Office Suite
Working knowledge of compensation plans
Ability to exercise good judgement and be adaptable
Ability to communicate compensation plans clearly and effectively
Ability to multitask while providing effective service to our members
Ability to change pace depending on the business needs
Comfortable with utilizing multiple internal systems to provide a great member experience
Supervisory Responsibility
This position does not supervise employees.
Work Environment
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Position Type/Expected Hours of Work
This position requires the incumbent to be physically present at the assigned worksite at HQ in Lehi, UT.
The regular schedule is from 10:30am- 7:00pm, with a half-hour lunch, Monday through Friday with a choice of weekday off, and Saturday from 8:30am- 5:00pm
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

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