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Chat Customer Service Jobs in Kansas (NOW HIRING)

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

Spec

Customer Service

Wichita, KS · On-site

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

Hy-Vee Food Stores

Customer Service

Mission, KS · On-site

$15 - $20.25/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

HyVee

Customer Service

Mission, KS · On-site

$15 - $20.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

KFC

Customer Service

Derby, KS

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

HyVee

Customer Service

Overland Park, KS · On-site

$15.75 - $21.50/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Spec Corp

Customer Service

Wichita, KS

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

KFC

Customer Service

Liberal, KS

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SPEC LLC

Customer Service

Wichita, KS · On-site

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

KFC

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC

Customer Service

Andover, KS

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

Sharecare

Lead Customer Service Rep

Topeka, KS · On-site

Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.?? * Provide support for the customer service team ...

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All JobsChat Customer Service JobsChat Customer Service Jobs in Kansas

Chat Customer Service information

See Kansas salary details

$8

$16

$24

How much do chat customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for chat customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a chat customer service representative?

Chat Customer Service representatives are professionals who assist customers via online chat platforms. They handle inquiries, resolve issues, provide product or service information, and guide customers through troubleshooting steps in real time. Unlike traditional phone support, chat agents communicate through written messages, often managing multiple conversations simultaneously. Their goal is to ensure customer satisfaction by providing timely and accurate support in a convenient, text-based format.

What are the key skills and qualifications needed to thrive as a chat customer service representative?

To thrive as a Chat Customer Service Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and multitasking skills help you deliver exceptional customer experiences and handle multiple conversations at once. These skills ensure swift, accurate, and positive interactions that build customer satisfaction and loyalty.

What are some common challenges faced by chat customer service representatives and how can they be managed effectively?

One common challenge for Chat Customer Service representatives is handling multiple customer conversations simultaneously while maintaining accuracy and a friendly tone. It can also be difficult to interpret customer emotions or intent without vocal cues. To manage these challenges, it's important to develop strong multitasking skills, use response templates wisely, and ask clarifying questions when needed. Many teams provide ongoing training and support to help representatives improve their communication and problem-solving abilities in a fast-paced environment.

What is the difference between Chat Customer Service vs Live Customer Support?

AspectChat Customer ServiceLive Customer Support
Communication MethodText-based chatPhone, in-person, or video calls
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service training, CRM toolsCustomer service training, communication skills

Chat Customer Service involves assisting customers via online chat platforms, focusing on written communication. Live Customer Support typically involves phone or in-person interactions, emphasizing verbal skills. Both roles require customer service experience but differ mainly in communication methods and work settings.

How do I become a chat customer service agent?

To become a chat customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with customer service, familiarity with chat or messaging platforms, and basic computer skills are often required; some employers may also prefer prior experience or relevant certifications. Training is usually provided by the employer to familiarize new agents with company policies and tools.

What are the most commonly searched types of Chat Customer Service jobs in Kansas?

The most popular types of Chat Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Chat Customer Service jobs?

Cities in Kansas with the most Chat Customer Service job openings:

Chat Customer Service jobs near you
Infographic showing various Chat Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service

McKeever Price Chopper

Lenexa, KS • On-site

$15 - $20.25/hr

Full-time

Medical, Retirement

Re-posted 19 days ago

Job description

Description

Now Hiring: Customer Service Representative

Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper!

Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role supports our customers by providing exceptional service, resolving concerns, and ensuring a smooth and enjoyable shopping experience.


Position Overview:

As a Customer Service Representative, you'll serve as a key point of contact for shoppers, assisting with returns, answering questions, and resolving issues professionally and promptly. You'll play a crucial part in maintaining customer satisfaction and upholding the store's friendly and efficient atmosphere.


Key Responsibilities:

  • Greet customers with a positive, helpful attitude
  • Respond to inquiries regarding products, policies, and services
  • Assist with returns, exchanges, and complaints courteously and efficiently
  • Operate customer service desk systems, including phones, POS terminals, and office equipment
  • Communicate clearly with customers and coworkers
  • Operate the register quickly and accurately, handling various forms of payment
  • Stay informed on regulations regarding WIC, food stamps, alcohol/tobacco, and lottery (if applicable)
  • Maintain knowledge of store promotions, loyalty programs, and procedures
  • Support other departments and assist with front-end operations as needed
  • Ensure the customer service area is clean, stocked, and organized


Requirements

Minimum Qualifications:

  • Strong communication and interpersonal skills
  • A friendly and professional demeanor
  • Ability to handle stressful or emotional customer situations with patience
  • Dependable, punctual, and detail-oriented
  • Basic computer and math skills

Physical Requirements:

  • Stand for extended periods (up to 8 hours)
  • Frequent bending, reaching, and light lifting (up to 25 lbs)
  • Ability to use phones, scanners, and office tools regularly

Employee Benefits:

  • Daily Pay Option - Access your earnings when you need them
  • Medical Benefits - Available to full-time team members
  • 401(k) Program - Plan for your future with our retirement savings program
  • On-the-Job Training - Learn while you work with hands-on support

Why Join McKeever Price Chopper?

At McKeever's, we're more than a grocery store - we're part of the community. Join a team that values respect, service, and teamwork. We offer a positive work environment with room to grow and succeed.

Apply Today!

Take the next step in your career with McKeever Price Chopper. Apply now to become a Customer Service Representative and help us serve our cus


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