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Chat Customer Service Jobs in Kansas (NOW HIRING)

Cargill

Specialist, Customer Service

Wichita, KS · On-site

$15.25 - $20.25/hr

Job Purpose and Impact The Specialist, Customer Service will have a customer focus attitude to ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

SolvdUS, Inc

Customer Service Representative

Lenexa, KS · On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide exceptional customer service via phone, email, and chat, supporting drivers throughout the rental and repair process. * Serve as the liaison between drivers, repair facilities, rental ...

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Colgate-Palmolive

Flexi Customer Service Agent

Overland Park, KS · On-site

$38K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Flex Customer Service Agent is responsible for delivering an exceptional customer experience to ... The role consists of interactions over phone, email, chat or other systems. The agent may handle a ...

AppleOne

Customer Service Tier 1 Support

Overland Park, KS

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Tier 1 Support Representative, you will assist customers by phone, email, and live chat while delivering clear, professional, and solutions-focused support. This opportunity ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.50/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

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Showing results 21-40

All JobsChat Customer Service JobsChat Customer Service Jobs in Kansas

Chat Customer Service information

See Kansas salary details

$8

$16

$24

How much do chat customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for chat customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a chat customer service representative?

Chat Customer Service representatives are professionals who assist customers via online chat platforms. They handle inquiries, resolve issues, provide product or service information, and guide customers through troubleshooting steps in real time. Unlike traditional phone support, chat agents communicate through written messages, often managing multiple conversations simultaneously. Their goal is to ensure customer satisfaction by providing timely and accurate support in a convenient, text-based format.

What are the key skills and qualifications needed to thrive as a chat customer service representative?

To thrive as a Chat Customer Service Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and multitasking skills help you deliver exceptional customer experiences and handle multiple conversations at once. These skills ensure swift, accurate, and positive interactions that build customer satisfaction and loyalty.

What are some common challenges faced by chat customer service representatives and how can they be managed effectively?

One common challenge for Chat Customer Service representatives is handling multiple customer conversations simultaneously while maintaining accuracy and a friendly tone. It can also be difficult to interpret customer emotions or intent without vocal cues. To manage these challenges, it's important to develop strong multitasking skills, use response templates wisely, and ask clarifying questions when needed. Many teams provide ongoing training and support to help representatives improve their communication and problem-solving abilities in a fast-paced environment.

What is the difference between Chat Customer Service vs Live Customer Support?

AspectChat Customer ServiceLive Customer Support
Communication MethodText-based chatPhone, in-person, or video calls
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service training, CRM toolsCustomer service training, communication skills

Chat Customer Service involves assisting customers via online chat platforms, focusing on written communication. Live Customer Support typically involves phone or in-person interactions, emphasizing verbal skills. Both roles require customer service experience but differ mainly in communication methods and work settings.

How do I become a chat customer service agent?

To become a chat customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with customer service, familiarity with chat or messaging platforms, and basic computer skills are often required; some employers may also prefer prior experience or relevant certifications. Training is usually provided by the employer to familiarize new agents with company policies and tools.

What are the most commonly searched types of Chat Customer Service jobs in Kansas?

The most popular types of Chat Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Chat Customer Service jobs?

Cities in Kansas with the most Chat Customer Service job openings:

Chat Customer Service jobs near you
Infographic showing various Chat Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Specialist, Customer Service

Cargill

Wichita, KS • On-site

$15.25 - $20.25/hr

Full-time

Posted 13 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 222 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Specialist, Customer Service will have a customer focus attitude to identify and implement ways to better meet customer needs and to provide superior customer service. In this role, you will handle strategic or advanced dedicated customer accounts and optimize the processing of moderately complex to complex order issues and will proactively identify and mitigate order management related risks through continuous improvement of the process.

Key Accountabilities
  • Independently manage endtoend claims processing for assigned customer accounts using order and claim management tools
  • Resolve moderately complex to complex order and issue management cases with limited supervision
  • Proactively identify and mitigate order management risks through continuous improvement
  • Communicate anticipated delays, constraints, or changes and provide timely alternatives to customers
  • Partner with Commercial, FSQR, Finance Credit to Cash, and other functions to resolve claim exceptions and risks
  • Serve as a customer subjectmatter expert (SME) for assigned accounts
  • Conduct rootcause analysis and support process improvements
  • Coach or mentor lessexperienced CSRs as needed
  • Escalate only the most complex issues appropriately while owning resolution
  • Engage with customers and handle escalations for unclear claims/dispute issues, resolving problems and identifying risks early.
Qualifications

MINIMUM QUALIFICATIONS

  • Bachelors degree in a related field or equivalent experience
  • Minimum of two years of customer service or order management experience
  • Experience navigating complex systems and tools with ease
  • Experience in Customer service order or claims management process and tools.
  • SAP and Salesforce experience

PREFERED QUALIFICATIONS

  • Experience in B2B customer-facing roles
  • Supply chain or finance experience
Position Details

Location: KS, Wichita

Schedule: Monday to friday | Hybrid | 1st Shift

Posting type: Internal & External

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-

wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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