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Chat Brand Rep Jobs in Tennessee (NOW HIRING)

Red Bull

Manager, Field Marketing

Nashville, TN

FMMs represent Red Bull's commitment to giving a local face to the global brand. They develop ... chat. PREMIUM APPEAL OF LOCAL PRIDE Create and support local key events, scenes, and marketing ...

Red Bull

Manager, Field Marketing

Nashville, TN · On-site

$85K - $128K/yr

FMMs represent Red Bull's commitment to giving a local face to the global brand. They develop ... this chat. * PREMIUM APPEAL OF LOCAL PRIDE Create and support local key events, scenes, and ...

eth

Interior Design Sales Consultant

Cordova, TN

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

Ethan Allen

Interior Design Consultant

Knoxville, TN · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Consultant

Knoxville, TN · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Consultant

Cordova, TN · On-site

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

eth

Interior Design Sales Consultant

Cordova, TN

Represent the Ethan Allen brand in all customer interactions. When in the design center ... Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ...

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Showing results 21-40

All JobsChat Brand Rep JobsChat Brand Rep Jobs in Tennessee

Chat Brand Rep information

What is a chat brand rep?

Chat Brand Reps are customer service professionals who represent a company or brand by engaging with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real-time. They act as the digital face of the company and play a key role in ensuring customer satisfaction. Chat Brand Reps need strong communication skills, quick problem-solving abilities, and a good understanding of the brand’s offerings.

What are the key skills and qualifications needed to thrive as a chat brand rep?

To thrive as a Chat Brand Rep, you need excellent written communication skills, strong product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Outstanding interpersonal skills, patience, and the ability to multitask help set top performers apart in this role. These skills and qualities are crucial for delivering prompt, accurate, and positive customer experiences that build brand loyalty and resolve issues efficiently.

What are some common challenges a chat brand rep faces when handling multiple customer conversations simultaneously?

A Chat Brand Rep often manages several customer chats at once, which requires excellent multitasking and organizational skills. One common challenge is maintaining a consistent and personalized tone while quickly switching between different inquiries. It’s essential to prioritize urgent issues, keep accurate records of each conversation, and ensure no customer feels neglected or receives delayed responses. Many companies provide tools and training to help reps stay organized and efficient in high-volume environments.

What are popular job titles related to Chat Brand Rep jobs in Tennessee?

For Chat Brand Rep jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Chat Brand Rep jobs in Tennessee look for?

The top searched job categories for Chat Brand Rep jobs in Tennessee are:

What cities in Tennessee are hiring for Chat Brand Rep jobs?

Cities in Tennessee with the most Chat Brand Rep job openings:

Chat Brand Rep jobs near you
Infographic showing various Chat Brand Rep job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 25% In-person, and 75% Remote job distribution.

Video Banker - College Graduate

TEN Credit Union

Nashville, TN

$17.50 - $21.75/hr

Full-time

Re-posted 12 days ago

Job description

Launch Your Career in Digital Banking

Video Banker – College Graduate

Schedule: Monday – Thursday, 8:00 a.m. – 5:00 p.m. & Friday, 8:00 am – 6:00 pm.

Compensation: Depending On Experience

Start Your Professional Journey with Us

Are you a recent college graduate looking to kickstart a meaningful career in finance, technology, or customer experience? As a Video Banker – College Graduate, you'll gain handson experience working directly with members through modern digital channels-video, chat, and secure messaging-while building skills that support longterm career growth within the Credit Union.

This role is ideal for motivated graduates who enjoy problemsolving, building relationships, and representing a trusted brand with confidence and professionalism-on camera and beyond.

What You'll Do

You'll be at the heart of our digital member experience, helping people manage their financial needs while learning how a financial institution operates from the inside.

Key responsibilities include:

  • Deliver exceptional member service through video, chat, email, and secure messaging
  • Build rapport and identify member needs through active listening and engaging conversations
  • Assist with account servicing, account openings, and digital banking tools
  • Resolve complex inquiries such as ACH issues, Reg E disputes, stop payments, and account closures
  • Manage the full accountopening process, including document review and system uploads
  • Collaborate with teams like IT, Operations, and Collections to resolve escalated issues
  • Maintain productivity and support team goals during highvolume periods

What You'll Gain

  • Realworld experience in financial services and digital banking
  • Strong communication and relationshipbuilding skills
  • Exposure to compliance, risk management, and operational procedures
  • Opportunities for professional development and career advancement
  • Confidence working on camera and in a fastpaced, professional environment

What We're Looking For

  • Bachelor's degree (required)
  • Interest in customer service, financial services, or relationshipbased roles
  • Strong communication skills-verbal, written, and on camera
  • Ability to problemsolve, multitask, and make thoughtful decisions
  • Comfort using technology, multiple systems, and Microsoft Office
  • Professional presence, reliability, and attention to detail

Customer service, sales, or campus leadership experience is a plus-but not required.

Professional & Compliance Standards

  • Follow all regulatory and internal policies (BSA, OFAC, audit, and security standards)
  • Safeguard member confidentiality and sensitive information
  • Maintain accurate documentation and records
  • Represent the Credit Union with integrity and professionalism

Physical & Work Environment

  • Deskbased role (approximately 95% of the workday)
  • Extended computer use required
  • Ability to lift up to 25 pounds

Why Join Us?

At TENCU, you're more than an employee, you're part of a mission to improve financial wellbeing while growing your own career. If you're eager to learn, ready to connect with people, and excited to work in a technologydriven environment, we'd love to meet you.

Apply today and take the first step toward a career with purpose.

Apply