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Chat Based Jobs in Oregon (NOW HIRING)

Stefanini Group

Helpdesk Technician I

$20.50 - $27.75/hr

* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Stefanini Group

Helpdesk Technician I

$20.50 - $27.75/hr

* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Stefanini Group

Helpdesk Technician I

$20.50 - $27.75/hr

* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Empower AI Inc.

Technology Manager

$163K/yr

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and ... About Empower AI All hiring and promotion decisions at Empower AI are based on merit to bring the ...

Cresta

Customer Engineer

OR · On-site +1

You'll leverage your expertise in CX, call center infrastructure, chat platforms, AWS, and ... Actual base salaries will be based on candidate-specific factors, including experience, skillset ...

Stefanini Group

$20 - $27/hr

Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Stefanini Group

$20 - $27/hr

Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Stefanini Group

$20 - $27/hr

Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Vertisystem

Customer Support Analyst

Beaverton, OR

$16/hr

... based project work. Responsibilities: Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a support ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

... team based project work. Responsibilities: • Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a ...

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Showing results 21-40

All JobsChat Based JobsChat Based Jobs in Oregon

Chat Based information

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

What are popular job titles related to Chat Based jobs in Oregon?

For Chat Based jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Oregon look for?

The top searched job categories for Chat Based jobs in Oregon are:

What cities in Oregon are hiring for Chat Based jobs?

Cities in Oregon with the most Chat Based job openings:

Chat Based jobs near you
Infographic showing various Chat Based job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, 7% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Helpdesk Technician I

Stefanini Group

Remote

$20.50 - $27.75/hr

Contractor

Re-posted 7 days ago

Job description

  • Provide technical end-user support via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.

  • Bachelor's degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working knowledge in PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.
  • Familiarity with ticketing system, a strong advantage.
  • Shift flexibility and schedule adherence are required for the position. 
Education:OtherEmployment Type: CONTRACTOR

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