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Chat Based Jobs in Kentucky (NOW HIRING)

Asana

$306 - $360/hr

  • Retirement

AI Teammates Platform (AITP), AI Teammates Experience (AITX), AI Chat Experience, and Agent ... This role is based in our San Francisco office with an office-centric hybrid schedule. The standard ...

New

dbi

Retail Supervisor

Florence, KY

... based leadership, for front of house and alterations combined. * Monitors inventory management ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

TEKsystems

Customer Service Representative

Louisville, KY

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with chat, email, or other digital customer support channels * Proficiency with ... Occasional Saturday shifts during peak season Job Type & Location This is a Contract position based ...

TEKsystems

Customer Service Representative

Louisville, KY

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with chat, email, or other digital customer support channels * Proficiency with ... Occasional Saturday shifts during peak season Job Type & Location This is a Contract position based ...

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Showing results 21-40

All JobsChat Based JobsChat Based Jobs in Kentucky

Chat Based information

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

What are popular job titles related to Chat Based jobs in Kentucky?

For Chat Based jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Kentucky look for?

The top searched job categories for Chat Based jobs in Kentucky are:

Chat Based jobs near you
Infographic showing various Chat Based job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Business Development Representative Sales

Dan Cummins of Georgetown

Georgetown, KY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

About Dan Cummins Auto Group

Join one of the largest and highest-volume dealership groups in Kentucky! At Dan Cummins Auto Group, we pride ourselves on providing an extraordinary automotive experience grounded in hometown values, transparent service, and continuous growth. We support our team with specialized training, modern tech tools, and a collaborative environment where high performers thrive.

Position Overview

The Business Development Representative (BDC Rep) serves as the critical first point of contact for prospective automotive buyers. In this role, you will manage inbound inquiries and execute proactive outbound communications via phone, email, text, and live chat.

Your primary goal is not closing floor sales, but generating qualified leads and securing confirmed showroom appointments for our sales teams across all dealership locations.

Key Responsibilities

  • Lead Response & Conversion: Respond rapidly to incoming internet leads, chat inquiries, and phone calls using approved messaging guidelines and templates.

  • Appointment Scheduling: Qualify customer needs and convert inquiries into booked, high-probability showroom appointments.

  • Outbound Outreach: Execute structured multi-touch follow-up campaigns to unsold leads, past customers, and digital prospects.

  • CRM Data Management: Log all customer interactions, update vehicle interests, and maintain accurate records within the CRM platform.

  • Product & Campaign Familiarity: Maintain up-to-date knowledge of current inventory, dealer incentives, financing options, and regional promotions.

  • No-Show Follow-Up: Re-engage missed appointments and reschedule visits to maintain pipeline velocity.

 Qualifications & Skills

  • Customer Service Experience: Prior experience in customer service, call center environments, retail, or hospitality is strongly preferred.

  • Communication Skills: Excellent verbal and written communication abilities with a comfortable, clear, and professional phone presence.

  • Tech Savvy: Ability to quickly navigate CRM systems, internet tools, and multi-channel messaging platforms.

  • Drive & Resilience: Motivated, goal-oriented mindset capable of handling objection rejections with enthusiasm.

  • Requirements: Valid driver’s license and eligibility to work in the U.S.

What We Offer

  • Competitive base salary plus aggressive performance-based bonus incentives.

  • Comprehensive health, dental, and vision insurance options.

  • 401(k) retirement plan with company contribution.

  • Vacation accrual and PTO

  • Initial and ongoing training and personal/professional development programs.

  • Opportunities to advance into other positions throughout the company.

  • 5 day work week, closed Sundays.

Apply