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Chat Based Customer Service Jobs (NOW HIRING)

Corona Cigar Company

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Customer Service & Order Fulfillment Associate

Orlando, FL · On-site

$15/hr

Previous experience in phone-based customer service, retail sales, customer support, or order ... Communicate clearly across phone, email, live chat, and other channels. * Identify customer needs ...

Pavago

Senior Customer Service Lead & Trainer

S.-based customers. This is more than a traditional customer service position. You'll take ... Ensure customers receive consistent support across: phone, email, chat, other digital communication ...

Talkdesk

Customer Care Representative - Phone Based

$16.50 - $22.25/hr

S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based ...

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How much do chat based customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for chat based customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Chat Based Customer Service jobs?

Cities with the most Chat Based Customer Service job openings:

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Infographic showing various Chat Based Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Home based Customer Experience Specialist

Washington, DC • On-site

Nexora Talent
See more jobs at Nexora Talentexternal

$19.25 - $25.50/hr

Other

Re-posted 16 days ago

Job description

Customer Experience Specialist (Remote)

We are seeking a detail-oriented Customer Experience Specialist to support clients throughout their service journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

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