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Chat Associate Jobs in Chicago, IL (NOW HIRING)

circa

Warehouse Operations Associate I

Skokie, IL

$20.26 - $21.62/hr

The Warehouse Operations Associate I is responsible for collaborating with all other warehouse ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

The Scion Group

Communications Associate

Chicago, IL

In addition to responding to inbound inquiries, the Communications Associate will manage online ... Respond directly to residents and guarantors who reach out via phone, email, chat, or social media ...

Mac Properties

Contact Center Associate

Chicago, IL · On-site

$19/hr

The Contact Center Associate brings positive energy to each conversation, resolves issues quickly ... You will warmly and enthusiastically provide customer assistance via telephone, chat, email and ...

The Scion Group

Communications Associate

Chicago, IL · On-site

In addition to responding to inbound inquiries, the Communications Associate will manage online ... Respond directly to residents and guarantors who reach out via phone, email, chat, or social media ...

Ulta Beauty

Lead Cashier

Chicago, IL · On-site

$16.50 - $20/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Bloomingdale, IL

$16.25 - $19.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Chicago, IL

$16.50 - $20/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Chicago, IL

$16.50 - $20/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Skokie, IL · On-site

$16 - $19.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Chicago, IL · On-site

$16.50 - $20/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Valparaiso, IN · On-site

$13.75 - $16.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Vernon Hills, IL · On-site

$15.50 - $19/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Valparaiso, IN · On-site

$13.75 - $16.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Skokie, IL

$16 - $19.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Valparaiso, IN

$13.75 - $16.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Skokie, IL

$16 - $19.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

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Showing results 21-40

All JobsChat Associate JobsChat Associate Jobs in Chicago, IL

Chat Associate information

See Chicago, IL salary details

$11

$20

$34

How much do chat associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Chicago, IL? The most popular types of Chat jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Chat Associate jobs? Cities near Chicago, IL with the most Chat Associate job openings:
Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution, with an average salary of $42,573 per year, or $20.5 per hour.

Warehouse Operations Associate I

circa

Skokie, IL

$20.26 - $21.62/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

The Warehouse Operations Associate I is responsible for collaborating with all other warehouse departments, as needed. Duties include receiving and processing incoming/outbound shipments, preparing orders, maintaining inventory accuracy of department, operating warehouse equipment, and quality assurance of area.

Visual Comfort Offers:

  • Work-Life Balance: Monday – Friday, 8:00am – 4:30pm
  • Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
  • Paid Time Off: Generous vacation accrual and paid time off policies.
  • Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
  • Compensation: Competitive compensation plan
  • Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
  • Insurance: Company-provided life insurance and short-term disability coverage.
  • Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

 

  • Coordinate daily warehouse activities: Oversee receiving, storage, and shipping operations to ensure efficiency.
  • Monitor workflow and productivity: Identify bottlenecks and implement process improvements.
  • Assist in scheduling and resource allocation: Support supervisors in planning labor and equipment needs.
  • Handle complex shipping and receiving tasks: Manage high-value or sensitive shipments and resolve issues promptly.
  • Collaborate with cross-functional teams: Work with procurement, logistics, and customer service to meet deadlines.
  • Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
  • Exhibits and adheres to the established Visual Comfort Company Values.
  • Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule.  While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.

What you will bring:

  • 1 - 3 years’ previous experience in a warehousing environment
  • High school diploma or equivalent. Associate is preferred
  • Strong aptitude for and proficiency navigating all Microsoft Office programs with an emphasis on Excel skills
  • Exceptional organizational and time management skills, with a strong attention to detail
  • Ability to prioritize and handle multiple tasks and changing priorities
  • Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
  • Demonstrate exceptional communication across all contact channels, including email, chat and phone
  • Available to work a flexible schedule including weekends, early mornings, late evenings, if/when needed
  • Equivalent combinations of education and experience will be considered for this role

Compensation Range: $20.26 - $21.62 per hour 

Compensation is based on individual factors, including skill set, relevant experience, and work location

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