Description Job Title : Entry-Level Customer Service Assistant Location : Chicago, IL Position Type ... Respond to Inquiries : Assist customers through phone, email, and chat, addressing questions and ...
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Description Job Title : Entry-Level Customer Service Assistant Location : Chicago, IL Position Type ... Respond to Inquiries : Assist customers through phone, email, and chat, addressing questions and ...
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
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Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Quick apply
During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: * When will I hear back after applying? Typically, within 24 hours. * Is there any specific ...
New
Entry Level Chat information
See Chicago, IL salary details
$14.36 - $15.49
5% of jobs
$15.49 - $16.61
9% of jobs
$16.61 - $17.74
10% of jobs
$17.75 is the 25th percentile. Wages below this are outliers.
$17.74 - $18.86
27% of jobs
$18.86 - $19.99
19% of jobs
$20.58 is the 75th percentile. Wages above this are outliers.
$19.99 - $21.12
9% of jobs
$21.12 - $22.24
6% of jobs
$22.24 - $23.37
5% of jobs
$23.37 - $24.49
3% of jobs
$24.49 - $25.62
4% of jobs
$25.62 - $26.74
2% of jobs
$14
$19
$26
How much do entry level chat jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for entry level chat in Chicago, IL is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.06 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an entry level chat support representative?
To excel as an Entry Level Chat Support Representative, you typically need strong written communication skills, quick typing abilities, and a high school diploma or equivalent. Familiarity with customer support chat platforms (such as Zendesk or LiveChat) and basic computer literacy are common technical requirements. Active listening, patience, and problem-solving skills help you stand out when resolving customer inquiries efficiently and empathetically. These abilities are crucial for delivering quality customer experiences and representing the company positively in a fast-paced online environment.
What are some common challenges faced by entry level chat support representatives, and how can they be overcome?
Entry-level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, maintaining a friendly yet efficient tone, and quickly finding accurate information to assist customers. To overcome these challenges, it's important to familiarize yourself with the company's knowledge base, utilize templates for common queries, and practice active listening. Seeking feedback from experienced team members and participating in ongoing training sessions can also help build confidence and improve performance in this fast-paced role.
What is an entry level chat job?
Entry level chat jobs are customer service or support positions where employees assist customers primarily through online chat platforms. These roles typically involve answering questions, resolving issues, and providing information about products or services. Entry level means that no prior experience is usually required, making these jobs accessible to beginners. They often require good communication skills, typing proficiency, and the ability to multitask. Many companies offer remote opportunities for entry level chat positions.
What is the difference between Entry Level Chat vs Customer Service Representative?
| Aspect | Entry Level Chat | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Online, remote chat platforms | In-person, call centers, or remote |
| Industry Usage | Common in tech, e-commerce, and online services | Widespread across retail, telecom, banking |
| Search & Comparison Intent | Focus on online chat roles, entry-level customer support | Broader customer service roles, in-person or call-based |
Entry Level Chat roles primarily involve online communication via chat platforms, requiring basic communication skills and often working remotely. Customer Service Representatives may work in person or over the phone, handling a wider range of customer issues. Both roles serve customer support functions but differ mainly in work environment and communication methods.
What are the most commonly searched types of Chat jobs in Chicago, IL? The most popular types of Chat jobs in Chicago, IL are:
Full-time
Medical, Dental, Vision, PTO
Re-posted 9 days ago
Job description
Description
Job Title: Entry-Level Customer Service Assistant
Location: Chicago, IL
We are seeking a friendly, detail-oriented Customer Service Assistant to join our team. As a Customer Service Assistant, you will serve as the first point of contact for customers, assisting them with inquiries, providing information, and resolving issues. This role is an excellent opportunity for someone looking to start their career in customer service, develop professional skills, and make a positive impact.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Job Title: Entry-Level Customer Service Assistant
Location: Chicago, IL
Position Type: Full-Time
We are seeking a friendly, detail-oriented Customer Service Assistant to join our team. As a Customer Service Assistant, you will serve as the first point of contact for customers, assisting them with inquiries, providing information, and resolving issues. This role is an excellent opportunity for someone looking to start their career in customer service, develop professional skills, and make a positive impact.
Key Responsibilities
- Respond to Inquiries: Assist customers through phone, email, and chat, addressing questions and providing accurate information.
- Issue Resolution: Handle customer issues, complaints, and returns with patience and professionalism, ensuring a positive experience.
- Order Processing: Help customers with order placement, status updates, and tracking information.
- Product Knowledge: Stay updated on company products and services to provide informed assistance.
- Follow-Up: Conduct follow-up communications to ensure customer satisfaction.
- Team Collaboration: Work closely with other departments to resolve complex issues and ensure a smooth customer journey.
Skills, Knowledge and Expertise
- Education: High school diploma or equivalent; some college preferred.
- Communication Skills: Strong verbal and written communication skills.
- Problem-Solving: Ability to stay calm, listen actively, and handle difficult situations with empathy and efficiency.
- Attention to Detail: Accurate data entry and ability to multitask.
- Tech-Savvy: Basic proficiency with computers and willingness to learn CRM systems.
Benefits
- Health, dental, and vision insurance.
- Paid vacation and sick leave.
- Opportunities for career advancement and personal development.
- Collaborative and friendly work environment.