Chat with our AI assistant -- it's quick, easy, and a great way to learn more before you apply. \uD83D\uDC49 Chat with our AI assistant about this role → Note: Response times may vary by a few ...
Quick apply
Chat with our AI assistant -- it's quick, easy, and a great way to learn more before you apply. \uD83D\uDC49 Chat with our AI assistant about this role → Note: Response times may vary by a few ...
Associate Account Executive
American Fork, UT · On-site
Medical
Dental
Retirement
Chat with our AI assistant - it's quick, easy, and a great way to learn more before you apply. Chat with our AI assistant about this role - Note: Response times may vary by a few seconds. If the chat ...
Associate Account Executive
American Fork, UT · On-site
Medical
Dental
Retirement
Chat with our AI assistant - it's quick, easy, and a great way to learn more before you apply. Chat with our AI assistant about this role - Note: Response times may vary by a few seconds. If the chat ...
Associate Account Executive
American Fork, UT · On-site
Medical
Dental
Retirement
Chat with our AI assistant - it's quick, easy, and a great way to learn more before you apply. Chat with our AI assistant about this role Note: Response times may vary by a few seconds. If the chat ...
Associate Account Executive
American Fork, UT · On-site
Medical
Dental
Retirement
Chat with our AI assistant - it's quick, easy, and a great way to learn more before you apply. Chat with our AI assistant about this role Note: Response times may vary by a few seconds. If the chat ...
Lead Cashier
Park City, UT · On-site
$16.75 - $20.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Park City, UT · On-site
$16.75 - $20.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
West Jordan, UT · On-site
$15 - $18.25/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
West Jordan, UT · On-site
$15 - $18.25/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Orem, UT · On-site
$14 - $17/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Orem, UT · On-site
$14 - $17/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
West Valley City, UT · On-site
$15.25 - $18.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
West Valley City, UT · On-site
$15.25 - $18.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$15.75 - $19/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$15.75 - $19/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
West Valley City, UT · On-site
$15.25 - $18.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
West Valley City, UT · On-site
$15.25 - $18.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$15.25 - $18.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$15.25 - $18.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$14 - $17/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$14 - $17/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Service Department Cashier/BDC Associate
Provo, UT · On-site
$14.25 - $19/hr
Medical
Dental
Retirement
PTO
... associate to schedule customer appointments, route incoming phone calls, process payments, and ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Service Department Cashier/BDC Associate
Provo, UT · On-site
$14.25 - $19/hr
Medical
Dental
Retirement
PTO
... associate to schedule customer appointments, route incoming phone calls, process payments, and ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Lead Cashier
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$14.50 - $17.75/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Riverdale, UT · On-site
$15.75 - $19/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Riverdale, UT · On-site
$15.75 - $19/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Sandy, UT · On-site
$15.25 - $18.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Sandy, UT · On-site
$15.25 - $18.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$16.75 - $20.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$16.75 - $20.50/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Saint George, UT · On-site
$14.25 - $17.25/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
Saint George, UT · On-site
$14.25 - $17.25/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Service Department Cashier/BDC Associate
Provo, UT · On-site
$14.25 - $19/hr
Medical
Dental
Retirement
PTO
... associate to schedule customer appointments, route incoming phone calls, process payments, and ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Service Department Cashier/BDC Associate
Provo, UT · On-site
$14.25 - $19/hr
Medical
Dental
Retirement
PTO
... associate to schedule customer appointments, route incoming phone calls, process payments, and ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Service Department Cashier/BDC Associate
$14.25 - $19/hr
Medical
Dental
Retirement
PTO
... associate to schedule customer appointments, route incoming phone calls, process payments, and ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Quick apply
Service Department Cashier/BDC Associate
$14.25 - $19/hr
Medical
Dental
Retirement
PTO
... associate to schedule customer appointments, route incoming phone calls, process payments, and ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Lead Cashier
$14.25 - $17.25/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Lead Cashier
$14.25 - $17.25/hr
The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...
Chat Associate information
What is a chat associate?
Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.
What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?
To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.
What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?
Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.
What is the difference between Chat Associate vs Customer Service Representative?
| Aspect | Chat Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma or equivalent; often requires customer service experience |
| Work Environment | Online or remote chat platforms, digital communication tools | Call centers, retail, or office settings, phone and in-person interactions |
| Industry Usage | Common in e-commerce, tech support, and online services | Widespread across retail, telecom, banking, and service industries |
| Search & Comparison Intent | Often compared for digital communication roles | Compared for traditional customer support roles |
While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.
What are the most commonly searched types of Chat jobs in Utah?
The most popular types of Chat jobs in Utah are:
What cities in Utah are hiring for Chat Associate jobs?
Cities in Utah with the most Chat Associate job openings:
Job description
Company
BrainStorm is a B2B SaaS company that drives digital adoption and organizational change for outstanding companies around the world, including PepsiCo, Agilent Technologies, Mattel, IDEXX, Johnsonville, VF Corp, and more.
BrainStorm thrives on a dynamic and fun-loving atmosphere, paired with a steadfast commitment to excellence. Our high-performing team is composed of self-starters who play a pivotal role in driving our success. Once we walk through the door, it’s definitely ‘Go Time’.
Opportunity
We believe software success starts with people and we’re on a mission to help organizations unlock their full potential. As an Account Executive (AE), you’ll be at the forefront of that mission, driving revenue by connecting businesses with BrainStorm’s award-winning platform. This is more than selling software; it’s about building lasting partnerships, solving real challenges, and delivering measurable impact. You’ll lead the charge through every stage of the sales cycle through strategic prospecting, consultative discovery, compelling demos, and high-stakes negotiations. If you thrive in a fast-paced environment where innovation meets execution, this opportunity is for you.
Have questions about the role or what it's like to work at BrainStorm? Chat with our AI assistant — it's quick, easy, and a great way to learn more before you apply.
\uD83D\uDC49 Chat with our AI assistant about this role → Note: Response times may vary by a few seconds. If the chat doesn't load right away, a quick refresh usually does the trick.
- Build and nurture strong relationships with existing customer accounts to drive revenue
- Develop and execute a strategic territory plan focused on expansion, net-new opportunities, and long-term success
- Proactively prospect and engage new customers in partnership with Marketing and Business Development team members
- Consult with clients to understand their goals and pitch solutions that maximize software adoption and ROI
- Lead complex, value-driven negotiations that deliver mutual benefit and strengthen customer partnerships
- Deliver accurate, scalable, and predictable revenue through disciplined pipeline management and forecasting
- Own the full sales cycle, from initial outreach to close, while consistently meeting or exceeding personal quotas
- Proven ability to consistently achieve and surpass ambitious goals in a dynamic, high-performance environment
- Self-driven and competitive, while thriving in a collaborative, team-oriented culture
- Exceptional communication and presentation skills, with the ability to influence executive-level stakeholders
- Enterprise software or SaaS sales experience within Fortune 1000 accounts preferred
- Familiarity with software vendor ecosystems (e.g., Microsoft) or IT distribution channels (e.g., Ingram Micro, Insight) is a strong plus
BrainStorm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Medical, dental, 401k, and other benefits are included. The position is available in the American Fork, UT office.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.