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Chat Assistant Jobs in Riverside, CA (NOW HIRING)

TORKLAW

Litigation Legal Assistant

Irvine, CA · On-site

$30 - $35/hr

... chat-based platforms. WHAT WE'RE LOOKING FOR * 5+ years of experience as a litigation legal assistant, preferably in personal injury or civil litigation * Strong knowledge of California court ...

TORKLAW

Litigation Legal Assistant

Irvine, CA · On-site

$30 - $35/hr

... chat-based platforms. WHAT WE'RE LOOKING FOR * 5+ years of experience as a litigation legal assistant, preferably in personal injury or civil litigation * Strong knowledge of California court ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

Respond to customer inquiries via phone, email, and chat in a timely manner. * Provide accurate information regarding products and services to customers. * Assist customers in troubleshooting issues ...

Symple Lending

Enrollment Specialist

Irvine, CA · On-site

Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure successful document delivery by communicating with ...

Symple Lending LLC

Enrollment Specialist

Irvine, CA · On-site

Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure successful document delivery by communicating with ...

Symple Lending LLC

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure successful document delivery by communicating with ...

Symple Lending

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team. * Assist with converting files and ensure successful document delivery by communicating with ...

ConsultNet

HR Assistant II

Irvine, CA · On-site

$40K - $51K/yr

HR Assistant II Irvine, CA (Onsite) Start Date: 08/010/2026 Contract (possible contract-to-hire ... Chat GPT - this can give competitors visibility into who our clients are , remove client name ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. * Utilize chat library and other ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. * Utilize chat library and other ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. * Utilize chat library and other ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. * Utilize chat library and other ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments. * Utilize chat library and other ...

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Showing results 21-40

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Riverside, CA

Chat Assistant information

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

What are the most commonly searched types of Chat jobs in Riverside, CA?

The most popular types of Chat jobs in Riverside, CA are:

What are popular job titles related to Chat Assistant jobs in Riverside, CA?

For Chat Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Riverside, CA look for?

The top searched job categories for Chat Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Chat Assistant jobs?

Cities near Riverside, CA with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Litigation Legal Assistant

TORKLAW

Irvine, CA • On-site

$30 - $35/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

LITIGATION LEGAL ASSISTANT PLAINTIFF PERSONAL INJURY
PAY: $30 - $35 hourly DOE
APPLY WITH CONFIDENCE
TORKLAW is an award-winning personal injury law firm driven by a commitment to helping individuals navigate some of life's most challenging situations. Our team is passionate about delivering outstanding client service, strong legal results, and fostering a workplace culture built on collaboration, accountability, and compassion.
We are seeking a Litigation Legal Assistant to support a dynamic litigation team consisting of 2-3 attorneys and paralegals handling approximately 50 active matters. This role is perfect for someone who is highly organized, proactive, detail-oriented, and enjoys playing an essential support role in keeping litigation matters progressing smoothly and efficiently.
Our firm operates within a modern, paperless environment utilizing cloud-based platforms and legal technology tools such as Slack, Box, and CasePeer, with additional software integrations and system enhancements on the horizon. We are looking for someone who is comfortable with technology, adaptable to change, and quick to learn new systems and workflows.
WHY TORKLAW?
At TORKLAW, you'll work alongside a supportive and team-oriented group that values clear communication, dependability, and mutual respect. Your work will have a meaningful impact as you help support attorneys, paralegals, and clients throughout every stage of the litigation process.
WHAT YOU'LL DO
As a Litigation Assistant, you will support litigation personal injury cases from inception through settlement. Responsibilities include, but are not limited to:
  • Prepare, format, e-file, serve, and manage litigation documents, including pleadings, motions, discovery, correspondence, and proofs of service while maintaining organized electronic files and version control within cloud-based systems
  • Manage calendaring and scheduling for hearings, deadlines, depositions, mediations, IMEs, client meetings, and attorney conferences while coordinating with vendors and proactively tracking upcoming deadlines and appearances
  • Serve as a point of contact for clients and collaborate closely with attorneys and paralegals to support case progression, maintain organized case files, and ensure clear team communication through chat-based platforms.

WHAT WE'RE LOOKING FOR
  • 5+ years of experience as a litigation legal assistant, preferably in personal injury or civil litigation
  • Strong knowledge of California court procedures, including CCP deadlines, e-filing, and litigation document formatting
  • Experience supporting multiple attorneys while managing deadlines, priorities, and case-related tasks in an organized and collaborative environment
  • Comfortable working with cloud-based technology and learning new systems quickly; experience with case management transitions is a plus

BENEFITS & PERKS
We believe great people deserve great support.
TORKLAW offers:
  • Competitive compensation based on experience
  • 12 paid holidays annually
  • 10 paid vacation days annually
  • 6 paid sick days annually
  • Medical insurance
  • 401(k) with 4% fully vested safe-harbor company match
  • Regular firm events including happy hours, team building activities, and holiday celebrations
  • Opportunities for professional growth and development

JOIN A TEAM THAT CARES
We believe exceptional results come from people who genuinely care about the work they do and the clients they serve.
If you're looking for a place where your contributions matter, your growth is supported, and your work has real impact, we'd love to hear from you.
Apply today!

Apply