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Chat Assistant Jobs in Iowa (NOW HIRING)

Sanitation Facility

Riverton, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Farragut, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Imogene, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Malvern, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Emerson, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Pacific Junction, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Percival, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Hamburg, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Sanitation Facility

Randolph, IA ยท On-site

$20.90 - $21.40/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Showing results 41-60

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Iowa?

The most popular types of Chat jobs in Iowa are:

What are popular job titles related to Chat Assistant jobs in Iowa?

For Chat Assistant jobs in Iowa, the most frequently searched job titles are:

Infographic showing various Chat Assistant job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Assistant Esports Coach

Iowa Valley Community College District

Marshalltown, IA โ€ข On-site

$4.0K/hr

Full-time

Posted 13 days ago


Job description

Job Title: Assistant Esports Coach
Department: Athletics
Reports To: Director of Esports, Head Esports Coach
Location: Marshalltown Community College, Marshalltown, IA
Rate of Pay: Stipend
Summary: The purpose of this position is to provide the Head Esports Coach and Esports Director assistance in various areas. Responsibilities include but are not limited to recruiting student-athletes, coaching, summer camps, and personnel and facility management. The successful candidate will strive to provide a quality environment that will support student-athlete success on the field and in the classroom. The coach will seek to develop positive relationships on campus as well as in the community.
Job Duties:
  • Coaching of one or more specific game title within the esports program
  • Player development, including goal setting and progress monitoring
  • Recruitment of new students to the esports program and college
  • Personnel management and conflict resolution with assigned rosters
  • Running practices with assigned rosters
  • Game day personnel and facility management, including match chat operations and technical support
  • Assisting with in-person events including tryouts, summer camps, competitions, IAHSEA tournaments, etc.
  • Retention of students by monitoring academics, wellbeing, and burnout
  • Regular communications with head coach and/or director about status of rosters and any ongoing concerns

Education and Experience: High school diploma or equivalent
Certifications and Licenses: N/A
Abilities:
  • Coaching and player development
  • Goal setting and monitoring
  • Personnel management
  • Oral and written communication
  • Knowledge of and ability to follow college, NJCAA, and NECC policies and procedures
  • Knowledge of collegiate esports program
  • Ability to relate to a diverse population and to maintain composure when faced with difficult situations
  • Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information

Note: Must be legally eligible to work in the United States without employer sponsorship.
Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5523, Equity@iavalley.edu.