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Chat Assistant Jobs in Connecticut (NOW HIRING)

VillageMD

MA Extern - Urology

New Britain, CT · On-site

$16.75 - $21.75/hr

Medical Assistant Extern MA: The extern will shadow the preceptor when performing the below tasks ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

Summit Health Inc

MA Extern - Urology

New Britain, CT · On-site

$16.75 - $21.75/hr

Medical Assistant Extern MA: The extern will shadow the preceptor when performing the below tasks ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...

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All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Connecticut

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Connecticut?

The most popular types of Chat jobs in Connecticut are:

What are popular job titles related to Chat Assistant jobs in Connecticut?

For Chat Assistant jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Connecticut look for?

The top searched job categories for Chat Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Chat Assistant jobs?

Cities in Connecticut with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Connecticut as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

MA Extern - Urology

VillageMD

New Britain, CT • On-site

$16.75 - $21.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Medical Assistant Extern

JOB DESCRIPTION MA:

The extern will shadow the preceptor when performing the below tasks, with permission from the patient:

Administrative Shadowing:

  • Assist with patient flow
  • Greet and escort patient throughout the facility with patient's permission
  • Perform clerical tasks such as answering phones, burning CD's, proper disposal of HPI
  • Restocking supplies
  • Proper handling of medical equipment

Clinical Shadowing:

  • Practice Patient/Staff Experience initiatives
  • Learn Quality Control documentation
  • Taking Vital Signs
  • Performing EKGs
  • Height and weight measurements
  • Performing/observing point or care rapid testing
  • Perform Urinalysis, urine culture, pregnancy testing
  • Infection Control
About Our CommitmentTotal Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

OurCompanycares about the safety of our employees and applicants.Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request personal information via informal chat platforms or unsecure email.Our Companywill never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams, visit,https://www.consumer.ftc.gov/JobScamsor file a complaint athttps://www.ftccomplaintassistant.gov/.

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