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Chat Assistant Jobs in Alabama (NOW HIRING)

Contact Center Agent I

Tuscaloosa, AL ยท On-site

$15 - $20.50/hr

Utilization of a phone system, text, email, online chat, and secure messaging systems to assist members with a wide variety of banking needs. Such as: * Digital Banking * Telephone Banking * Debit ...

Please do not reach out through our website's contact information (telephone, email, or web chat ... The Legal Assistant role at Frank S. Buck, P.C. is pivotal in maintaining the firm's high standard ...

... and chat, ensuring a seamless experience. โ€ข Collaborate with team members to resolve complex ... Assist in training new team members, sharing best practices and insights to foster growth and ...

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Respond promptly to customer inquiries via phone, email, and chat, ensuring a seamless experience ... * Assist in training new team members, sharing best practices and insights to foster growth and ...

Part Time Caregiver

Opelika, AL ยท On-site

$12.25 - $15.50/hr

Active Companionship - Chat, play games, take walks, and accompany clients on errands or appointments. * Light Exercise Support - Assist with stretches or physical-therapy routines as directed by ...

Lead Cashier

Decatur, AL

$14.25 - $17.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Hoover, AL ยท On-site

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Birmingham, AL

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Decatur, AL ยท On-site

$14.25 - $17.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Hoover, AL

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Sylacauga, AL

$13 - $16/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Equal Opportunity Employer, including Disability ...

Lead Cashier

Hoover, AL ยท On-site

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Birmingham, AL ยท On-site

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Lead Cashier

Hoover, AL ยท On-site

$15 - $18.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Showing results 21-40

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Alabama?

The most popular types of Chat jobs in Alabama are:

What are popular job titles related to Chat Assistant jobs in Alabama?

For Chat Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Alabama look for?

The top searched job categories for Chat Assistant jobs in Alabama are:

What cities in Alabama are hiring for Chat Assistant jobs?

Cities in Alabama with the most Chat Assistant job openings:

Infographic showing various Chat Assistant job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Contact Center Agent I

Alabama One Credit Union

Tuscaloosa, AL โ€ข On-site

$15 - $20.50/hr

Other

Re-posted 8 days ago


Job description

Contact Center Agent

The Contact Center Agent offers guidance and support to members across various domains through a virtual interface. They facilitate transactions, address account-related queries, and resolve issues to ensure a seamless member experience for those who reach out to our organization via phone, text message, secure message, email, or online chat.

Duties & Responsibilities:

  • Utilization of a phone system, text, email, online chat, and secure messaging systems to assist members with a wide variety of banking needs. Such as:
  • Digital Banking
  • Telephone Banking
  • Debit/Credit Card Maintenance
  • Core System daily banking
  • Utilizing the resources, tools, products, and services provided by Alabama ONE to offer guidance and information to members.
  • Demonstration of a proactive attitude towards engaging in continuous feedback, training, and development related to AOCU policies, procedures, and processes.
  • Other duties as assigned.

Requirements:

Minimum Requirements:

-High School Diploma or GED, in addition to prior experience in customer service or call center.

-The ideal candidate should possess a strong passion for delivering exceptional and professional customer service.

-Effective communication skills, both verbal and written, are a must.

-High level of technical proficiency, be able to operate various computer applications, and multitask while assisting members.

Preferred Qualifications:

-Experience working in a call center and/or a financial institution is preferred.