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How much do chartway jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for chartway in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative at Chartway, and why are they important?

To thrive as a Credit Union Member Service Representative, you need a solid understanding of financial products, account management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance regulations is important. Excellent communication, attention to detail, and problem-solving skills help build trust and resolve member issues efficiently. These skills ensure accurate transactions, regulatory compliance, and high member satisfaction in a credit union environment.

What are Chartway employees and what do they do?

Chartway employees work for Chartway Federal Credit Union, a member-owned financial cooperative based in the United States. They provide a range of financial services, including savings and checking accounts, loans, mortgages, and financial advice to members. Employees may work in various roles such as tellers, loan officers, customer service representatives, or management. Their main goal is to assist members with their financial needs while upholding the credit union's values of trust, community, and service.

Is Chartway a good bank?

Chartway is a credit union rather than a traditional bank, offering financial services such as savings accounts, loans, and checking accounts. Customer reviews and financial stability ratings can help determine its suitability for individual needs. As a financial institution, it is regulated by federal and state agencies and often emphasizes member service and community involvement.

What is a Chartway job?

A Chartway job typically refers to a position at Chartway Federal Credit Union, a financial institution that provides banking, lending, and financial services. Employees at Chartway may work in various roles, including customer service, loan processing, IT, marketing, and branch operations. These jobs often focus on helping members achieve financial success through personalized banking solutions. Chartway offers career growth opportunities, competitive benefits, and a supportive work environment.

What are some typical challenges faced by employees working at Chartway Federal Credit Union, and how can new hires prepare to address them?

At Chartway Federal Credit Union, employees often navigate challenges such as adapting to evolving financial regulations, maintaining excellent member service standards, and learning new digital banking technologies. New hires can prepare by familiarizing themselves with compliance requirements, staying proactive in learning about fintech trends, and practicing strong communication skills to provide top-tier support to members. Team collaboration is highly valued, so being open to feedback and actively participating in training sessions will help new employees succeed and grow within the organization.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, member service representatives, loan officers, branch managers, financial advisors, and back-office staff. These roles often require customer service skills, financial knowledge, and sometimes relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What is the difference between Chartway vs Loan Officer?

AspectChartwayLoan Officer
Primary RoleFinancial institution representative offering various banking servicesProfessional who evaluates, authorizes, or recommends approval of loan applications
CertificationsTypically requires banking or financial certificationsRequires mortgage or loan origination licenses
Work EnvironmentBank branches, credit unions, financial institutionsMortgage companies, banks, credit unions
Industry UsageUsed broadly in banking and credit sectorsSpecific to lending and mortgage industries

Chartway is a financial institution that offers banking services, while a Loan Officer is a professional who evaluates and approves loan applications within such institutions. The roles overlap in the lending process, but Chartway refers to the organization, and Loan Officer refers to the individual role within or outside such organizations.

What services does Chartway offer?

As a financial services provider, Chartway offers banking products such as savings accounts, checking accounts, loans, and credit cards. They also provide financial planning and member services to help customers manage their finances effectively.

What is Chartway?

Chartway is a financial institution that offers banking services such as savings accounts, loans, and credit cards. Employees in related roles may need customer service skills, financial knowledge, and familiarity with banking software. The organization typically requires compliance with industry regulations and certifications for certain positions.
What cities are hiring for Chartway jobs? Cities with the most Chartway job openings:
What states have the most Chartway jobs? States with the most job openings for Chartway jobs include:
What job categories do people searching Chartway jobs look for? The top searched job categories for Chartway jobs are:
Chartway jobs near you
Infographic showing various Chartway job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Mortgage Loan Officer

Mortgage Loan Officer

Chartway Federal Credit Union

Norfolk, VA • On-site

$20/hr

Full-time

Re-posted 17 days ago

Job description

Job Title: Mortgage Loan Officer
Job Type: Full-time
Location: Virginia area branches
Compensation:
Base Pay: $20.00 per hour
Training Pay: $28.85 per hour for first 90 days
Incentive Compensation: Eligible for commission based on mortgage production and the Mortgage Loan Officer Incentive PlanTotal compensation varies based on individual performance, loan volume, and business results.
All of us at Chartway stand united in our strong culture oflistening and learning. We treat people with respect, integrity, and kindness,and are committed to continuously developing a diverse and inclusive workplacewhere team members are empowered to be their authentic selves. All backgrounds,viewpoints, and life experiences are welcome, knowing this commitmentstrengthens our credit union family and communities.
The Mortgage Loan Officer is responsible for originating a mortgage loan with a member or potential member online, by phone, in person or from a team member referral. This position is responsible for accurate and efficient completion of the loan application, using this process as an opportunity to cross sell other credit union loan and deposit products. This position effectively communicates with the member and the mortgage team to ensure problem resolution and member satisfaction in a timely manner. This position establishes and preserves professional business relations with loan referral sources. This position reports to the Mortgage Production Manager and is a commission-based position.
Responsible and Accountable:
  • To pre-qualify members or potential members, choose appropriate loan plan options, interview the member to complete application, gather necessary documents, assemble loan file, issue preliminary disclosures with related fees and prepare loan application for processing.
  • To advise members of steps and normal timeframes in loan process, including but not limited to setting expectations for time critical events, rates, fees, APR and other important elements of financing.
  • To cross sell additional credit union products and services that complement and enhance the member's financial well-being.
  • Must successfully participate and pass all Continuing Education work as requested by Chartway and /or required by Regulatory agencies

Knowledge, Skills and Abilities:
  • Solid understanding of the Real Estate industry, home purchase market and life cycle.Have the ability to coach and counsel members in the nuances of home purchase and refinance loans.
  • Knowledgeable of mortgage program guidelines for credit union approved mortgage loan products as well as strong understanding of Loan Estimate and Closing Disclosure requirement as outlined in TRID, interest rates and APR
  • Ability to comply with federal, state and local laws as well as credit union policy related to Fair Credit, Equal Housing Opportunity, Truth in Lending and the Home Mortgage Disclosure Act throughout the mortgage application process.
  • Must have excellent sales skills with the ability to match member needs with credit union products and effectively position benefits for member to seek 1st mortgage financing with Chartway.
  • Ability to coach and train team members to generate mortgage referrals.
  • Ability to organize, plan and develop, and deliver home buying seminars to both Realtors and Members.
  • Ability to build a network of mortgage referral sources within the community
  • Excellent communication and public relations skills to build relationships with internal and external contacts.

Education and Experience:
  • Education: Associates degree or equivalent experience.
  • Experience: Minimum of 2-3 years of 1st mortgage lending sales experience including both purchase and refinance loans.

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.
Ifa reasonable accommodation is needed for the job interview process, pleasecontact our Talent Acquisition Team at 1-877-319-4818extension 74862 or email us at recruiter@chartway.com.

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