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How much do chartway jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chartway in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Chartway job?

A Chartway job typically refers to a position at Chartway Federal Credit Union, a financial institution that provides banking, lending, and financial services. Employees at Chartway may work in various roles, including customer service, loan processing, IT, marketing, and branch operations. These jobs often focus on helping members achieve financial success through personalized banking solutions. Chartway offers career growth opportunities, competitive benefits, and a supportive work environment.

What do Chartway employees do?

Chartway employees work for Chartway Federal Credit Union, a member-owned financial cooperative based in the United States. They provide a range of financial services, including savings and checking accounts, loans, mortgages, and financial advice to members. Employees may work in various roles such as tellers, loan officers, customer service representatives, or management. Their main goal is to assist members with their financial needs while upholding the credit union's values of trust, community, and service.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative at Chartway?

To thrive as a Credit Union Member Service Representative, you need a solid understanding of financial products, account management, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance regulations is important. Excellent communication, attention to detail, and problem-solving skills help build trust and resolve member issues efficiently. These skills ensure accurate transactions, regulatory compliance, and high member satisfaction in a credit union environment.

What are some typical challenges faced by employees working at Chartway Federal Credit Union, and how can new hires prepare to address them?

At Chartway Federal Credit Union, employees often navigate challenges such as adapting to evolving financial regulations, maintaining excellent member service standards, and learning new digital banking technologies. New hires can prepare by familiarizing themselves with compliance requirements, staying proactive in learning about fintech trends, and practicing strong communication skills to provide top-tier support to members. Team collaboration is highly valued, so being open to feedback and actively participating in training sessions will help new employees succeed and grow within the organization.

What is the difference between Chartway vs Loan Officer?

AspectChartwayLoan Officer
Primary RoleFinancial institution representative offering various banking servicesProfessional who evaluates, authorizes, or recommends approval of loan applications
CertificationsTypically requires banking or financial certificationsRequires mortgage or loan origination licenses
Work EnvironmentBank branches, credit unions, financial institutionsMortgage companies, banks, credit unions
Industry UsageUsed broadly in banking and credit sectorsSpecific to lending and mortgage industries

Chartway is a financial institution that offers banking services, while a Loan Officer is a professional who evaluates and approves loan applications within such institutions. The roles overlap in the lending process, but Chartway refers to the organization, and Loan Officer refers to the individual role within or outside such organizations.

What services does Chartway offer?

As a financial services provider, Chartway offers banking products such as savings accounts, checking accounts, loans, and credit cards. They also provide financial planning and member services to help customers manage their finances effectively.

What cities are hiring for Chartway jobs?

Cities with the most Chartway job openings:

What states have the most Chartway jobs?

States with the most job openings for Chartway jobs include:

What job categories do people searching Chartway jobs look for?

The top searched job categories for Chartway jobs are:

Chartway jobs near you
Infographic showing various Chartway job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Relationship Specialist (Universal Banker)

Chartway Federal Credit Union

Norfolk, VA • On-site

$18 - $23.50/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Relationship Specialist
Job Type: Full-time
Location: Norfolk, Virginia
All of us at Chartway stand united in our strong culture oflistening and learning. We treat people with respect, integrity, and kindness,and are committed to continuously developing a diverse and inclusive workplacewhere team members are empowered to be their authentic selves. All backgrounds,viewpoints, and life experiences are welcome, knowing this commitmentstrengthens our credit union family and communities.
Responsibleto the Branch Manager, the Relationship Specialist is part of a highly skilledservice team, committed to unlocking the potential of individuals and familiesso they can thrive. Relationship Specialists work collaboratively with Chartwayteam members to create personal experiences and provide financial solutions forChartway's members.
Responsibleand Accountable for:
  • Creates an environment of exceptional member service that provides sound financial wellness and consultative advice for our members
  • Develops and builds relationships with Chartway's member base through proactive outreach and follow up
  • Proactively collaborates and communicates with the branch team and other departments to successfully find solutions for members
  • Easily transitions between job functions and responsibilities within the branch to effectively respond to members' needs
  • Responsible for positively representing Chartway in the community
  • Efficiently & accurately performs member transactions and can easily assist members with new account establishment, personal financing, real estate lending, investment referrals, and small business deposit products
  • Accountable for branch operations, compliance, best practices, and federal regulations

Knowledge,Skills and Abilities:
  • Ability to develop strong relationships in a warm and professional manner
  • Proficient oral, written, and communication skills
  • Respond, establish, and maintain control when handling challenging situations
  • Demonstrated sense of ownership and ability to meet deadlines
  • Knowledge and embodiment of diversity and inclusion best practices; ability to work collaboratively with individuals and groups from various identities, cultures, and backgrounds
  • Willingness to take on new challenges in a dynamic and changing environment and work gracefully under pressure
  • Fundamental analysis and problem-solving skills.
  • Basic experience with MS Office - PowerPoint, Word, and Excel
  • Able to handle confidential information with discretion
  • Knowledge of credit union policies, procedures and processes related to the credit union and the product and services it offers
  • Ability to understand and be aware of possible suspicious activities or transactions by members or by team members, directors, executives, or officers of the credit Union. Promptly notify management as required by credit union policy if unusual activity is observed which could be an indication of financial crime or efforts to evade reporting requirements of the Bank Secrecy Act or other laws and regulation

Education and Experience:
  • Education: Associate's or equivalent experience
  • Experience: 1-3 years' experience in in providing top notch customer service, imaginative problem resolution and relationship building

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included, and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.
If a reasonable accommodation is needed for the jobinterview process, please contact our TalentAcquisition Team at 1-877-319-4818 extension 74862 or email us at recruiter@chartway.com

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