Chart Capture Representative Jobs (NOW HIRING)

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

JOB DESCRIPTION:

Primary Duties and Responsibilities:

• Accurately acquire hospital medicine charts for registration, coding, and billing
• Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security
• Resolve outstanding Chart Resources queries for hospital medicine charts
• Maintain metrics and audits accurately and efficiently
• Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT
• Report and publish audit findings and metrics to appropriate parties, including immediate and upper management
• Maintain quality standards throughout the department
• Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility
• Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required
• Communication to all relevant support groups for follow-up and resolution of document data issues
• Maintain daily production goals and accurate production spreadsheets
• Agility to back-up chart validation and other Chart Resources processes when required
• Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives

Knowledge, Skills, and Abilities:

• A minimum of 1 to 3 years experience in one or all the following areas:
  • Customer Service
  • Quality Assurance
  • Research / Auditing / Reporting
• Healthcare Industry
• Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology
• Knowledge of Webex or Zoom virtual meeting platform or compatible experience

EDUCATION (Required and/or Preferred):

• High school diploma or equivalent required
• Technical school/college preferred
• Associate degree preferred not required

FIELD OF STUDY (Preferred):

• Healthcare or Business Administration
• Medical Office Administration

QUALIFICATIONS:

Previous Experience:

• Intermediate proficiency level in Microsoft Office, Microsoft Excel, Microsoft Word and Microsoft Outlook required
• Experience using Kofax Capture or compatible application
• Experience using OnBase or compatible application
• Knowledge of Athena IDX billing system (preferred but not required)
• Proficiency in assigned electronic medical record systems (training provided)
• Proficiency using mySCP Care (training provided)

CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION:

• Frequent contact with Department Leadership, HM Operations, RCS PreBilling
• Frequent contact with SCP HIT team members
• Intermittent contact with contracted facility support staff, global vendors

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Professional setting
• Continuous sitting
• Continuous oral & written communication and listening skills
• Continuous computer use

• Access to high-speed internet connectivity and cell phone for DUO authentication across internal systems and EMRs
• Job requires a high level of mental awareness

PRIMARY LOCATION:

• Corporate Office - Lafayette, la.

Pay Range:

13.00 - 19.00 USD per hour

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.

Visit our website for further information.https://myscpbenefits.com/

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