1

Chart Capture Representative Jobs (NOW HIRING)

Client Service Representative

Boston, MA ยท On-site

$22 - $24/hr

Understand your clients organizational chart to ensure you contact appropriate members to review ... capture and digital product delivery needs for organizations around the world. Headquartered in ...

DRG Revenue Integrity Auditor

OR ยท Remote

$27.25 - $31/hr

The DRG - A will perform chart reviews and will ensure that all reviewed charts capture the patient ... The list below is representative of the knowledge, skill and/or ability required. Reasonable ...

DRG Revenue Integrity Auditor

$28 - $31.75/hr

The DRG - A will perform chart reviews and will ensure that all reviewed charts capture the patient ... The list below is representative of the knowledge, skill and/or ability required. Reasonable ...

next page

Showing results 1-20

Chart Capture Representative information

What are the key skills and qualifications needed to thrive in the Chart Capture Representative position, and why are they important?

Chart Capture Representatives typically need strong attention to detail, organizational skills, and knowledge of medical terminology, often supported by a high school diploma or some college coursework in healthcare administration. Familiarity with electronic health record (EHR) systems and medical charting software is commonly expected, while some employers may value certification such as Registered Health Information Technician (RHIT). Excellent communication, time management, and problem-solving abilities help individuals excel in this patient-facing and data-driven role. These skills ensure accurate, timely documentation and facilitate seamless collaboration with healthcare providers, supporting optimal clinical workflows.

What is a Chart Capture Representative job?

A Chart Capture Representative is responsible for collecting and processing medical records from healthcare facilities to ensure accurate and complete documentation. They typically retrieve patient charts, scan or upload records into electronic systems, and verify data for accuracy. This role requires attention to detail, knowledge of medical terminology, and compliance with privacy regulations such as HIPAA. Chart Capture Representatives often work with healthcare providers, insurance companies, or medical coding teams to facilitate proper documentation and billing.

What does a typical day look like for a Chart Capture Representative?

A typical day for a Chart Capture Representative involves reviewing, scanning, and accurately entering patient medical records into electronic health systems. You'll work closely with clinical staff to ensure all documentation is complete and compliant with privacy regulations. The role often requires multitasking between different software systems, handling requests for records, and troubleshooting any discrepancies or missing information. Most Chart Capture Representatives work in team-based environments within hospitals, clinics, or third-party healthcare service companies, giving you exposure to a variety of healthcare operations. Over time, this experience can open doors to roles in medical records management, compliance, and health information technology.

More about Chart Capture Representative jobs
What cities are hiring for Chart Capture Representative jobs? Cities with the most Chart Capture Representative job openings:
Infographic showing various Chart Capture Representative job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 21% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Client Service Representative

Client Service Representative

BCForward

Boston, MA โ€ข On-site

$22 - $24/hr

Contractor

Posted 11 days ago


Job description

Client Location: ย Boston Massachusetts 02210

Expected Duration: 06ย Months contract with possibility of extensionย 

Pay Rate: $24/hr on W2

3 days in office 2 days Remote

Recent grads are welcome to applyย 

As a Client Service Representative, you will be responsible for managing the day to day inquiries of your clients. You will need to collaborate with internal teams to resolve your inquiries timely. You are expected to keep your clients updated on the status of the inquiry until completion. Furthermore, finding out ways to teach clients how to utilize BBH Infuse to obtain answers is important.

  • This position is accountable for the management of clients, which requires strong collaboration with internal product teams. For example, if a client is planning on investing in multiple private equity funds, you are required to notify the appropriate Product team and communicate to your peers the impact that this has on everyoneโ€™s day to day.

Key Responsibilities:

Client Service

  • Review and pro-actively respond to client and internal inquires daily, keeping client up to date on status, and escalating to Sr. Client Service Rep. as necessary
  • Research, identify and escalate internal issues that may impact client servicing
  • Work effectively with internal departments to support client requests, deliverables and issue resolution Analyze inquiry trends and determine if training is required to help either reduce or automate.
  • Meet with your client contacts regularly to review pending items.
  • Execute reviews of internal reporting and reconciliations for assigned client relationships and escalate issues which may impact client servicing to the Sr. CSR
  • Prepare agendas, minutes and coordination of the meetings, and review with your manager.
  • Meet with your manager and peers regularly to share insights and communicate to senior management when necessary.

Technology Management & Effectiveness

  • ย Working with your Supervisor, communicate product enhancements to clients and conduct training sessions when necessary.
  • Stay abreast of and utilize relevant internal technology solutions to effectively manage client inquiries
  • ย Coordinate regular demos with your clients to teach them how to use the platform and reduce manual intervention.

Relationship Building & Networking

  • ย Collaborate with internal teams to share insights and improve the client experience.
  • Understand your clients organizational chart to ensure you contact appropriate members to review items.
  • Actively participate in BANC events, townhalls, simulcasts, read firm wide

Risk & Control

  • Adhere to all BBH policies and best practices
  • Identify opportunities to reduce/eliminate sending correspondence with attachments and/or client sensitive information.
  • Pay attention to detail and contacts sent in emails.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforwardโ€™s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media