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Chargeback Coordinator Jobs in Boca Raton, FL (NOW HIRING)

Group III International

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Operations & Logistics Coordinator

Pompano Beach, FL · On-site

$18.25 - $24.50/hr

Manage customer chargeback processes, including documentation, follow-up, and resolution. * Support ... Project Coordination & Administrative Support * * Schedule and coordinate cross-functional meetings ...

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Chargeback Coordinator information

See Boca Raton, FL salary details

$14

$21

$28

How much do chargeback coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for chargeback coordinator in Boca Raton, FL is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.51 per hour, depending on experience, location, and employer.

What does a chargeback coordinator do?

A Chargeback Coordinator is responsible for managing and resolving chargeback cases for a business, typically in the payment processing or retail industry. They investigate disputed transactions, gather supporting documentation, and communicate with banks, credit card companies, and customers to resolve issues. Their goal is to minimize financial losses due to chargebacks and ensure compliance with relevant regulations. Chargeback Coordinators also analyze trends to help prevent future disputes and may work closely with fraud prevention teams.

How does a chargeback coordinator typically collaborate with other departments to resolve disputes efficiently?

A Chargeback Coordinator regularly works with teams such as customer service, sales, and finance to investigate and resolve disputed transactions. They gather and verify transaction details, communicate findings, and ensure required documentation is submitted promptly. This collaboration helps streamline the resolution process, reduce financial losses, and improve customer satisfaction. Being proactive and detail-oriented is essential for building effective cross-functional relationships in this role.

What are the key skills and qualifications needed to thrive as a chargeback coordinator, and why are they important?

To thrive as a Chargeback Coordinator, you need strong analytical skills, attention to detail, and experience with payment processing or financial operations, often supported by a degree in business, finance, or a related field. Familiarity with chargeback management systems, payment platforms, and industry-specific software like Visa Resolve Online (VROL) or MasterCom is typically required. Excellent communication, problem-solving abilities, and organizational skills help in effectively handling disputes and collaborating with internal teams or external partners. These competencies are crucial to efficiently manage chargeback processes, minimize financial losses, and maintain positive client relationships.

What is the difference between Chargeback Coordinator vs Accounts Receivable Specialist?

AspectChargeback CoordinatorAccounts Receivable Specialist
CredentialsFinancial certifications often preferredAccounting or finance certifications common
Work EnvironmentFinancial institutions, payment processing companiesCorporate finance, retail, or service industries
Employer & IndustryPayment processors, banks, credit card companiesBusinesses with invoicing and billing needs
Search & Comparison IntentFocus on dispute resolution and chargeback processesFocus on receivables management and collections

While both roles involve financial processes, a Chargeback Coordinator primarily handles disputes related to card transactions and chargebacks, whereas an Accounts Receivable Specialist manages invoicing, collections, and overall receivables. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to be a chargeback coordinator?

A chargeback coordinator needs strong attention to detail, excellent communication skills, and knowledge of payment processing systems and dispute resolution procedures. Familiarity with industry tools like fraud detection software and understanding of card network rules are also important. Analytical skills and the ability to work under pressure are essential for managing disputes effectively.

What are the most commonly searched types of Chargeback jobs in Boca Raton, FL?

The most popular types of Chargeback jobs in Boca Raton, FL are:

Chargeback Coordinator jobs near you
Infographic showing various Chargeback Coordinator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $44,037 per year, or $21.2 per hour.

Operations & Logistics Coordinator

Group III International

Pompano Beach, FL • On-site

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 14 days ago

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Job description

Role Summary:

The Operations & Logistics Coordinator provides cross-functional support across Compliance, Logistics, Quality Control, and operational project coordination. This entry-level role serves as a central resource for ensuring operational processes are executed accurately and efficiently while supporting communication, documentation, and collaboration across multiple departments.

The Operations & Logistics Coordinator will help maintain compliance with customer requirements, facilitate logistics operations, support quality initiatives, and coordinate projects that improve organizational effectiveness.

Location: Pompano Beach, FL

Reports To: Director of Supply Chain

Direct Reports: None

Responsibilities

  • Compliance Support
    • Manage customer chargeback processes, including documentation, follow-up, and resolution.
    • Support new customer onboarding activities and ensure accurate customer account setup.
    • Maintain and update customer routing guides and routing matrix information.
    • Ensure compliance documentation is complete, accurate, and maintained according to company standards.
  • Logistics Support
    • Perform systematic container updates and monitor shipment status throughout the transportation process.
    • Prepare and maintain logistics documentation and shipping paperwork.
    • Coordinate with internal departments to ensure timely and accurate delivery information.
    • Assist in resolving logistics-related issues to support on-time customer deliveries.
  • Quality Control Support
    • Monitor and follow up on quality control documentation to ensure completion within established deadlines.
    • Coordinate with Customer Service and other departments to investigate and resolve quality-related issues.
    • Maintain organized quality documentation and support continuous improvement initiatives.

Project Coordination & Administrative Support

    • Schedule and coordinate cross-functional meetings and operational reviews.
    • Prepare detailed meeting agendas, record meeting minutes, and distribute action items.
    • Track project deliverables and follow up with stakeholders to ensure commitments and deadlines are met.
    • Provide administrative and operational support to improve communication and workflow across departments.

Education

  • Associate or bachelor’s degree in business, supply chain, logistics, operations management, or a related field (or equivalent work experience).

Experience

  • 1-2 years of experience in operations, logistics, administrative coordination, or a related role.
  • Experience supporting cross-functional teams in a fast-paced business environment.
  • Experience coordinating multiple priorities while maintaining strong attention to detail.

Technical Skills

  • Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
  • Experience with ERP, order management, or business systems preferred.
  • Strong documentation, reporting, and organizational skills.

Competencies

  • Exceptional organizational and time management skills.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Collaborative team player with strong people skills.
  • Self-motivated with the ability to work independently and proactively solve problems.

Nice to Have

  • Familiarity with customer chargeback processes or compliance documentation.

Company Description

Official SWISSGEAR and Wenger branded luggage, backpacks, and travel accessories manufacturer. Often imitated but never equaled, SWISSGEAR and Wenger are authentic Swiss brands in the genuine Victorinox Swiss Army Knife family of products. With a true commitment to embracing innovation, upholding Swiss principles of design, and tirelessly enforcing the highest standards of quality, we deliver highly functional, practical products to our consumers through our many big box and e-commerce retail partners.