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Chargeback Associate Jobs in New York (NOW HIRING)

Mailroom Site Manager

Manhattan, NY · On-site

$32 - $33/hr

With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely ... Serves as the primary client interface, managing service issues, vendor relationships, chargebacks ...

Mailroom Site Manager

Manhattan, NY · On-site

$32 - $33/hr

With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely ... Serves as the primary client interface, managing service issues, vendor relationships, chargebacks ...

Be Seen First

This is a Great Opportunity for an Entry Level College Graduate - Bachelor or Associate (or ... Process customer refunds, credit card chargebacks, and dispute resolutions * Submit, track ...

General Ledger Accountant

Stamford, CT · On-site

$85K - $95K/yr

Review and record credit card chargebacks and prepare monthly chargeback analyses. * Prepare ... Benefits We offer a comprehensive rewards and compensation package for eligible associates ...

General Ledger Accountant

Stamford, CT · On-site

$57K - $78K/yr

Review and record credit card chargebacks and prepare monthly chargeback analyses. * Prepare ... Benefits We offer a comprehensive rewards and compensation package for eligible associates ...

Showing results 41-60

Chargeback Associate information

See New York salary details

$14

$23

$33

How much do chargeback associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for chargeback associate in New York is $23.56, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $25.77 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in New York?

The most popular types of Chargeback jobs in New York are:

What cities in New York are hiring for Chargeback Associate jobs?

Cities in New York with the most Chargeback Associate job openings:

Infographic showing various Chargeback Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,996 per year, or $23.6 per hour.

Accounts Receivable Representative

Leviton Manufacturing

Melville, NY • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Leviton rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

About Leviton
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.
Overview
The Accounts Receivable Representative will be responsible for ensuring the precise recording and application of all customer cash receipts and the posting of claims and chargebacks. This role will evaluate, process, and resolve customer deductions efficiently, working with customers and cross-functional teams to drive timely resolutions.
Responsibilities
  • Prepare daily deposits for posting and accurately apply customer payments to accounts and the general ledger, both manually and via Web ADI upload.
  • Match and code system-generated deductions to customer backup documentation, investigating discrepancies as needed.
  • Maintain an accurate daily record of all cash (check and wire) received.
  • Perform daily balancing to confirm that cash postings, sales, and credits reconcile with the general ledger.
  • Produce a monthly cash reconciliation report matching cash receipts to the general ledger.
  • Enter returns and credit memos into Leviton's systems via data entry.
  • Analyze and reconcile past-due debits, generating resolution effort reports in Excel to highlight trends and track claim outcomes.
  • Collaborate with outside sales, logistics, warehouse, and customers to resolve claims effectively.
  • Process chargebacks and pursue recovery for invalid deductions.
  • Maintain transactional productivity in line with departmental guidelines.
  • Support process improvement initiatives, including system testing, automation projects, and other enhancement efforts.

Qualifications
  • Proficiency in Microsoft Office applications, especially Excel.
  • Understanding of EDI processing, lockbox electronic processing, and bank automation.
  • Experience with deduction analysis and resolution.
  • Strong attention to detail and high level of accuracy.
  • Excellent analytical and reconciliation skills.
  • Outstanding communication and customer service abilities.
  • Ability to work independently and collaboratively within a team.

Education & Experience
  • High school diploma or HSE/GED required. Associate's degree preferred.
  • Minimum of 1-year professional experience in accounts receivable, including claims (deductions) and collections required.
  • Understanding of AR workflows and processes.

What We Offer
Comprehensive benefits include:
  • Medical, dental, and vision insurance programs
  • 401K plans with employer-matching contributions
  • Tuition reimbursement
  • PTO
  • Paid holidays
  • Volunteer time off

For more information about benefits, please go to: https://careers.leviton.com/benefits
Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544.
The future looks brighter than ever. Join our team now!
Salary Range
$45,000.00 - $53,000.00 per year
Hashtags
#LI-Hybrid

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