Chargeback Associate Jobs in Arkansas (NOW HIRING)

Position Summary... What you'll do...Role summary:
Conduct investigations by querying and analyzing data, including archived records, to identify trends, mitigate risk, and support business decisions. Prepare reports, maintain data integrity, and develop databases for tracking and reporting. Collaborate with internal stakeholders, law enforcement, regulatory agencies, and government partners to ensure compliance, efficient operations, and professional service. Manage confidential information and prepare litigation support documentation, including subpoenas and discovery requests. Research organized criminal activity, evaluate video and electronic evidence, and coordinate external requests for assistance. Support internal customers with data analysis, intelligence gathering, trend identification, case assessments, and clear presentation of investigative findings and incident documentation.
About the team:
The Asset Protection Omni-Fraud, Investigations, and Risk Mitigation team helps protect Sam's Club's eCommerce business by identifying and addressing fraud across online orders, payment activity, chargebacks, and returns. The team partners with internal business stakeholders and financial institutions to investigate suspicious activity, reduce financial losses, and support a safe and trusted member experience. Through data-driven decision making and fraud investigations, the team plays a direct role in protecting revenue and improving business performance.
What you'll do:
In this role you will report to the Senior Manager Investigations and Risk Mitigation. You will Investigate matters having significant financial, integrity, environmental, legal, and public interest impact on the Company. Develop reports and tools to identify and evaluate internal and external theft cases. Act in an advisory role to Asset Protection team.
What you'll bring:
Leverage spreadsheets and analytical tools to organize data, identify patterns, and support informed business decisions. Communicate findings and recommendations clearly through strong written and verbal communication. Maintain exceptional attention to detail and accuracy while managing competing priorities and high workloads. Collaborate effectively across teams to achieve shared objectives and foster a positive, team-oriented environment. Apply a continuous improvement mindset to streamline processes, enhance efficiency, and improve overall performance. Manage multiple responsibilities independently, using sound judgment and established guidelines to make decisions. Analyze information, solve problems, and deliver reliable results while maintaining accuracy, accountability, and operational excellence. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Analytics, Statistics, or related field OR 2 years’ experience in data analytics, project management, business, or relevant area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Analytics - Big Data, Data Analysis and Insights, Statistical Programming Language Primary Location... 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.