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Chargeback Associate Jobs in Arkansas (NOW HIRING)

Walmart

Counsel-Marketplace Payments

Greenland, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

Counsel-Marketplace Payments

Bentonville, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

Counsel-Marketplace Payments

Elkins, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

Counsel-Marketplace Payments

Rogers, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

Counsel-Marketplace Payments

Johnson, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

Counsel-Marketplace Payments

Lowell, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

Counsel-Marketplace Payments

Bella Vista, AR · On-site

$110K - $220K/yr

... returns and chargebacks, collections and advance-recovery strategies, and risk controls ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

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Chargeback Associate information

See Arkansas salary details

$10

$17

$25

How much do chargeback associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chargeback associate in Arkansas is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.47 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in Arkansas?

The most popular types of Chargeback jobs in Arkansas are:

Chargeback Associate jobs near you
Infographic showing various Chargeback Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,033 per year, or $17.8 per hour.

Senior Manager, Account Receivable - Wireless

Walmart

Gravette, AR • On-site

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,443 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Role summary:
The Senior Manager, Accounts Receivable – Wireless owns end-to-end A/R performance across Walmart’s wireless business, driving financial integrity, operational efficiency, and revenue optimization at scale. This role leads financial reporting, internal controls, and complex carrier-facing operations while advancing AI-driven automation and analytics to transform how A/R delivers value.
 
The position requires strong leadership, deep financial expertise, and the ability to resolve multi-million-dollar discrepancies with carriers while delivering reliable reporting and actionable insights to senior leadership. The Senior Manager partners cross-functionally across Finance, Technology, Merchandising, and external carriers to align financial strategies, mitigate risk, and support business growth.
About the team:
The team oversees Wireless Accounts Receivable operations across Walmart, Sam’s Club, and Walmart Canada, managing revenue recognition, carrier reconciliations, dispute resolution, and financial reporting within a multi-carrier environment. They ensure accurate accounting and resolve discrepancies to protect margins while advancing workflows through AI and automation. Delivering actionable insights to leadership, the team collaborates cross-functionally to support compliance, carrier programs, and strategic initiatives. Positioned at the core of financial performance, the team combines accounting expertise, data analysis, and internal controls to drive scalable growth and sustained margin improvement. What you'll do...
  • Own Wireless A/R performance, ensuring accurate revenue recognition, reconciliation, and month-end close
  • Lead resolution of complex carrier discrepancies, disputes, and chargebacks
  • Drive AI-enabled automation to improve accuracy, scalability, and efficiency
  • Deliver reporting and insights that enable data-driven decisions and risk mitigation
  • Strengthen internal controls, compliance, and financial governance
  • Partner cross-functionally with Finance, Technology, Merchandising, and carriers
  • Build and lead high-performing teams with clear accountability standards
  • Execute continuous improvement to reduce leakage and optimize cost

What you'll bring:
  • Expertise in A/R, revenue recognition, and financial reporting in complex environments
  • Proven success leading large-scale operations and resolving external partner issues
  • Strong analytics, reporting, and automation experience; AI exposure preferred
  • Ability to deliver insights that influence leadership decisions and financial outcomes
  • Deep understanding of internal controls and compliance standards
  • Experience managing cross-functional and external relationships
  • Ability to translate data into actionable insights with measurable impact
  • Strong leadership track record in dynamic, high-performance environments

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

5 years' experience in accounts receivable or general accounting. Bachelors: Accounting (Required), Bachelors: Accounts and Finance (Required), Masters: Accounting Primary Location... 2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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