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Chapter Director Jobs in Pittsburgh, PA (NOW HIRING)

Advancement Director

Pittsburgh, PA · On-site

$70K - $85K/yr

The Advancement Director will be instrumental in shaping this next chapter, honoring our legacy while helping to chart a bold new path forward. Responsibilities Fundraising Strategy and Revenue ...

Director, Product Management

Pittsburgh, PA · On-site

$226K - $236K/yr

The Opportunity We're seeking a Director of Product Management to join our Core Product team and lead the next chapter of product excellence at SoftWriters. This is a senior leadership role - net-new ...

Director, Product Management

Pittsburgh, PA · Hybrid

$226K - $236K/yr

The Opportunity We're seeking a Director of Product Management to join our Core Product team and lead the next chapter of product excellence at SoftWriters. This is a senior leadership role -- net ...

... next chapter. Thoughtfully restored and inspired by the culture, creativity and character of ... The Director of Finance is the financial leader of the hotel. Oversees all areas in finance ...

... next chapter. Thoughtfully restored and inspired by the culture, creativity and character of ... Job Overview The Director of Finance is the financial leader of the hotel. Oversees all areas in ...

... next chapter. Thoughtfully restored and inspired by the culture, creativity and character of ... Job Overview The Director of Finance is the financial leader of the hotel. Oversees all areas in ...

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Chapter Director information

What is a chapter director?

Chapter Directors are leaders responsible for overseeing and managing a branch or local chapter of a larger organization, such as a nonprofit, association, or professional group. Their primary duties include coordinating chapter activities, managing volunteers or staff, ensuring alignment with the organization's mission, and serving as the main point of contact between the chapter and the parent organization. They often handle budgeting, event planning, community outreach, and reporting. Effective Chapter Directors possess strong leadership, communication, and organizational skills to help their chapters grow and achieve their goals.

How does a chapter director typically collaborate with national leadership and local team members?

A Chapter Director serves as the primary liaison between the local chapter and the national organization, ensuring alignment on strategic goals and initiatives. This role involves frequent communication with national leadership to report on chapter progress, share local insights, and implement organizational policies. At the local level, the Chapter Director leads a team of staff and volunteers, delegating responsibilities, fostering a collaborative culture, and resolving any issues that arise. Effective collaboration across these groups is essential for maintaining organizational consistency and achieving both local and national objectives.

What are the key skills and qualifications needed to thrive as a chapter director, and why are they important?

To thrive as a Chapter Director, you need strong leadership, organizational management, and strategic planning skills, often supported by experience in nonprofit or association management. Familiarity with CRM systems, budgeting tools, and event management software is typically required. Outstanding interpersonal communication, conflict resolution, and motivational abilities help foster member engagement and team cohesion. These skills and qualities are essential for driving chapter growth, ensuring operational excellence, and effectively representing the organization’s mission.

What is the difference between Chapter Director vs Chapter Coordinator?

AspectChapter DirectorChapter Coordinator
Required CredentialsTypically relevant experience in leadership and organizational skills; certifications vary by industryOften requires administrative or event planning experience; certifications may include project management
Work EnvironmentLeads chapter activities, manages teams, and oversees strategic goalsSupports chapter operations, coordinates events, and handles communication
Employer & Industry UsageUsed in nonprofit, professional associations, and educational organizationsCommon in similar settings, focusing on logistical support

The main difference is that a Chapter Director typically holds a leadership role with strategic responsibilities, while a Chapter Coordinator focuses on supporting and executing chapter activities. Both roles are essential for chapter success but differ in scope and authority.

What does a chapter director do?

A chapter director oversees the operations and activities of a local chapter within an organization, providing leadership, coordinating events, and ensuring members follow organizational goals and policies. They often manage volunteer teams, facilitate communication, and support member engagement to promote the chapter's success.

What are popular job titles related to Chapter Director jobs in Pittsburgh, PA?

For Chapter Director jobs in Pittsburgh, PA, the most frequently searched job titles are:

Assistant Director of Residential Services

A Helping Home

Monroeville, PA • On-site

$60K - $65K/yr

Full-time

Re-posted 10 days ago


Job description

Description
A Helping Home, LLC is seeking a highly experienced and mission‑driven Assistant Director of Residential Services to support and oversee licensed community homes serving adults with intellectual and developmental disabilities (IDD). This leadership role is responsible for ensuring high‑quality, person‑centered services, full compliance with 55 Pa. Code Chapter 6400 and Chapter 6100, strong staff performance, and operational excellence across assigned residential programs. The Assistant Director plays a critical role in licensing readiness, incident management, staff supervision, program growth, and continuous quality improvement.
This position is best suited for a seasoned IDD professional with demonstrated success in PA 6400 residential leadership, regulatory compliance, and multi‑site team supervision.

Essential Responsibilities
Program Oversight & Regulatory Compliance:
  • Provide day‑to‑day leadership and operational oversight for assigned Chapter 6400 licensed residential homes
  • Ensure continuous compliance with PA Chapter 6400 and Chapter 6100 regulations, ODP standards, and agency policies
  • Prepare homes for licensing inspections; lead self‑assessments, corrective action plans, and license renewals
  • Support the licensing of new residential homes and service expansions as assigned
  • Serve as liaison with ODP licensing staff, Administrative Entities, Supports Coordination, and other stakeholders
Incident Management & Quality Assurance:
  • Oversee all aspects of incident management, including reporting, investigation, corrective actions, and trend analysis
  • Ensure incidents are entered, reviewed, and closed timely in HCSIS / EIM
  • Participate in or conduct investigations; support Certified Investigator processes as required
  • Monitor QA&I processes, quarterlies, exception tracking, and compliance documentation
  • Use data to identify trends, reduce risk, and improve service quality
Staff Leadership & Supervision:
  • Recruit, onboard, supervise, and evaluate House Coordinators, DSP Leads, and Direct Support Professionals
  • Provide documented supervision, coaching, and performance management
  • Ensure staff training requirements are met, including orientation, annual training, medication administration, and ISP‑related training
  • Plan, facilitate, and document staff meetings; ensure effective communication across programs
  • Support disciplinary actions in collaboration with senior leadership and HR
Person‑Centered Services & ISP Oversight:
  • Ensure assessments, ISPs, ISP annual updates, and ISP revisions are completed in accordance with Chapter 6400 requirements
  • Monitor implementation of Individual Support Plans to ensure services are delivered as written
  • Promote and enforce the principles of Everyday Lives, Normalization, and Positive Approaches
  • Ensure accurate documentation of services, progress notes, and outcomes
Scheduling, Budget & Operations:
  • Develop and monitor residential staff schedules to ensure adequate coverage
  • Review and approve schedule changes, timecards, and payroll records for assigned programs
  • Ensure fiscal accountability and budget compliance for residential homes
  • Support service authorization tracking and operational sustainability



Required and Preferred Qualifications
Required Qualifications:
Education & Experience (one of the following):
  • Master’s degree in Human Services or related field with 5–7 years progressive experience in PA 6400 residential services
  • Bachelor’s degree with significant leadership experience in a Chapter 6400 residential setting
  • Minimum 5 years of supervisory experience in IDD residential services
  • Demonstrated expertise with PA Chapter 6400 and Chapter 6100 regulations
  • Strong knowledge of ODP Incident Management, investigations, and compliance requirements
  • Proficiency with HCSIS / EIM systems
  • Experience supervising multi‑site residential programs and staff teams
  • Valid Pennsylvania Driver’s License
  • Ability to pass all required background checks and clearances
Preferred Qualifications:
  • ODP Certified Investigator (or willingness to obtain)
  • Experience opening or licensing new residential homes
  • Medication Administration Trainer (or ability to become certified)
  • Experience with audits, QA&I processes, and regulatory remediation
  • Strong public speaking and professional presentation skills
 
Equal Opportunity Employer:
A Helping Home, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. Employment decisions are based on qualifications, merit, and business needs.