Position Description
Performs supervisory and coordinative work in the operation of a specific program or departmental project. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and student assistants.
Major/Essential Functions
- Assist with chapter initiative implementation that support alumni chapter growth and engagement.
- Serve as administrative support for program initiatives, supporting creation of timelines, event logistics, and collaborating with internal and external partners to help ensure successful implementation of alumni programming.
- Serve as a liaison and support resource for chapter leaders and volunteers.
- Maintain and distribute promotional materials for chapter use.
- Manage records of chapter contacts and activities; ensure activities and updates are made in databases, apps, and websites.
- Track chapter engagement metrics, scholarships, and fundraising progress.
- Maintain departmental spreadsheets and calendars to streamline workflows and scheduling.
- Oversee meeting logistics (Zoom or hybrid), including committees and chapter leader communications.
- Assist with on-site logistics and alumni membership promotion at Frazier Pavilion gameday tailgates and other Alumni Relations events.
- Serve as the central liaison between the Events team and cross-functional partners (Marketing, Communications and Business Operations) by streamlining communication, consolidating updates, and supporting alignment of event planning and operational workflows.
- Other duties as assigned or needed.
Schedule Details
The hours for this position are Monday through Friday 8am to 5pm in an assigned on-campus office. Minimal overtime and travel may be required to assist with events, meet deadlines, and complete work as assigned.
Preferred Qualifications
- Professional experience in alumni relations, event coordination, volunteer management, and program support, preferably in a higher education setting.
- Strong organizational and project management skills with proven ability to manage multiple deadlines and logistics simultaneously.
- Excellent interpersonal and communication skills with the ability to work collaboratively with alumni, volunteers, colleagues, and university partners.
- Experience supporting programs, including coordinating meetings, events, or communications with remote stakeholders.
- Proven attention to detail, especially in recordkeeping, event planning, and coordination communications.
- Demonstrated flexibility and initiative with a team-oriented mindset.
Required Qualifications
High school graduation plus five (5) years progressively responsible related experience; additional related education may exchange for the required experience on a year for year basis.
About the Department and/or College
The Texas Tech University Office of Alumni Engagement, also known as the Texas Tech Alumni Association (TTAA), connects former students to the university and to one another through a membership-based network that supports the university, builds relationships and fosters growth. The department is responsible for generating memberships, which allows for opportunities to connect with former students through events, programs, and chapters. Following its transition to become part of the university in 2025, the department's mission remains unchanged: We exist to connect, inspire and love our Red Raider Family.
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Knowledge, Skills, and Abilities
- Strong organizational and project management skills with proven ability to manage multiple deadlines and logistics simultaneously.
- Excellent interpersonal and communication skills with the ability to work collaboratively with alumni, volunteers, colleagues, and university partners.
- Proven attention to detail, especially in recordkeeping, event planning, and coordination communications.
- Demonstrated flexibility and initiative with a team-oriented mindset.