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Channel Success Manager Jobs in Key Biscayne, FL

Guardz

Customer Success Manager

Miami, FL

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Guardz

Customer Success Manager

Miami, FL · On-site

Customer Success Manager Miami, Florida, United States Established in 2022, Guardz rapidly emerged ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Guardz

Customer Success Manager

Miami, FL

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Guardz

Customer Success Manager

Miami, FL · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Socure

Head of Channel

Miami, FL · On-site

$180 - $280/hr

Build and manage a high-value, diverse partner ecosystem (resellers, technology partners, system ... Partner with executive leadership, Sales, Product, Marketing, and Customer Success to align on ...

Deloitte

AWS Channel Sales Senior Manager

Miami, FL · On-site +1

Manage and track success with market channels to develop best practices for driving sales growth ... The ideal candidate will have a strong background in sales, channel management, and a deep ...

NEXA

Manager of Direct Market Resellers

Hollywood, FL · On-site

$80K - $100K/yr

Lead channel business reviews and maintain scorecards, QBR materials, performance expectations, and ... and Customer Success. * Represent NEXA with reseller teams, partner executives, customers ...

NEXA

Manager of Direct Market Resellers

Hollywood, FL · Remote

Lead channel business reviews and maintain scorecards, QBR materials, performance expectations, and ... and Customer Success. * Represent NEXA with reseller teams, partner executives, customers ...

Accenture

Ecosystem Resale Sr Manager

Miami, FL · On-site

$132K - $338K/yr

... success. * Revenue Ownership: Own and deliver on resale revenue targets, including driving and ... Minimum 8 years' experience in sales, resale, or channel management, preferably in ISV software and ...

greenpath, inc.

Client Success Specialist

Miami, FL · On-site

$16.50 - $18.38/hr

You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...

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All JobsChannel Success JobsChannel Success Manager JobsChannel Success Manager Jobs in Key Biscayne, FL

Channel Success Manager information

See Key Biscayne, FL salary details

$65.7K

$132.7K

$143K

How much do channel success manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for channel success manager in Key Biscayne, FL is $132,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,600.00 and $142,500.00 per year, depending on experience, location, and employer.

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What cities near Key Biscayne, FL are hiring for Channel Success Manager jobs?

Cities near Key Biscayne, FL with the most Channel Success Manager job openings:

Channel Success Manager jobs near you

Customer Success Manager

Guardz

Miami, FL

Full-time

Re-posted 15 days ago

Job description

Customer Success at Guardz is being rebuilt around AI, data, and digital-first engagement, and this role sits at the center of that shift. Playbooks are still being written and automation is actively being developed, so we're looking for someone who takes action without waiting for perfect structure - sharp, curious, accountable, and energized by building. You'll own a portfolio of MSP accounts end-to-end and be measured on retention, adoption, time-to-value, and expansion.

Responsibilities:

  • Own a portfolio of MSP accounts from post-sales handoff through onboarding, adoption, renewal, and expansion.
  • Lead onboarding, adoption check-ins, business reviews, and renewals with clear agendas and documented next steps.
  • Guide new partners to first value and monitor adoption to catch risk before it affects renewals.
  • Use health scores, usage data, and AI-generated insights to prioritize outreach and own resolution plans for at-risk accounts.
  • Identify and qualify expansion opportunities, leading upsell conversations in partnership with Sales.
  • Pilot AI-enabled CS workflows and help build the playbooks and processes that scale the team.


Requirements:

  • 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS.
  • Experience managing a high-velocity, full-lifecycle customer base across low-touch engagement models.
  • Proven ability to manage a book of business - driving retention, spotting expansion, and owning outcomes.
  • Comfort using data, dashboards, and customer signals to prioritize work and make decisions.
  • Strong written and verbal communication, with the ability to build trust with owners, technical leads, and decision-makers.
  • Strong presentation and facilitation skills across trainings, business reviews, and executive conversations.
  • High agency and follow-through: you close loops, keep commitments, and hold yourself accountable.

Preferred Qualifications: 

  • Experience with MSPs, MSSPs, channel partners, or technology resellers.
  • Hands-on use of AI tools as part of a CS workflow (Claude a plus).
  • Familiarity with customer success platforms such as Totango, ChurnZero, or Gainsight.
  • Comfort with health scoring, churn-risk analysis, and customer journey mapping.

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