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Channel Success Manager Jobs in Ohio (NOW HIRING)

PHC Corporation of North America

Channel Manager

Columbus, OH · Remote

$146K - $147K/yr

Inclusive Collaboration We believe that when we live our values authentically, both individually and as a team, we unlock our true potential and drive sustainable success. Job Title: Channel Manager ...

New

Epredia

Channel Manager

Columbus, OH · Remote

$146K - $147K/yr

At Epredia, we recognize that our talented employees are vital to our success. Our team is ... Channel Manager Who you are: You have energy and drive in abundance, a passion for serving our ...

New

Mp Biomedicals

Channel Sales Manager

Solon, OH · On-site

$141K/yr

The Channel Sales Manager is responsible for developing, managing, and growing strategic channel ... success of the department and organization.

Clutch Canada

$80 - $100/hr

Proven success of building strong relationships and partnerships with VARs and MSPs * Advanced understanding of the channel ecosystem, especially Managed Service Providers, as well as a firm ...

W. R. Grace & Co.

Manage strategic initiatives and projects with channel partners in your region including new ... success. * Take ownership of all assigned channel partners and deliver the overall business ...

Qualys

Channel Account Manager

Columbus, OH · On-site

As a Channel Account Manager, you will play a pivotal role expanding our US partner market through ... the success of all the partner initiatives. * Sales and Revenue Growth: * Drive revenue growth ...

Safelite

Performance Marketing Manager

Columbus, OH · On-site

Partner with internal and external analytics teams to assess channel success and impact on business. Identify and report against identified key performance indicators. * Build, own and manage paid ...

FireMon

$100 - $150/hr

You will recruit, enable, and develop key reseller relationships that drive joint success in the ... Proven experience leading channel or territory management in cybersecurity or network security ...

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Channel Success Manager information

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Ohio are hiring for Channel Success Manager jobs?

Cities in Ohio with the most Channel Success Manager job openings:

Channel Success Manager jobs near you

Customer Success Manager, OmniChannel

BrightEdge

Cleveland, OH • On-site

$80K - $100K/yr

Other

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

Customer Success Manager, OmniChannel

BrightEdge is looking for a Customer Success Manager, OmniChannel to join our team! This position will be responsible for serving as the liaison for our Mid-Market clients. It is the Customer Success Manager's responsibility to address the needs and concerns of our client's as quickly and effectively. While maintaining and fostering strong relationships.

The Customer Success Manager, OmniChannel will possess an acute attention to detail, organization, and foundational knowledge of SEO. In charge of strategic support for our clients as they transition to active users of our BrightEdge products and services.

Responsibilities
  • Develop trusted relationships with decision makers in each account, understand their strategic goals, and develop performance plans to partner on these goals and ensure positive ROI.
  • Work closely with customers to understand what defines digital marketing success.
  • Ensure that customers leverage the BrightEdge solution to deliver business value across all company levels.
  • Drive organic channel performance via performance projects.
  • Understand the level of adoption and assess the risk in renewing existing contracts.
  • Grow usage of BrightEdge within each account.
  • Work with your assigned Strategic Account Manager (SAM) to meet retention and upsell goals.
  • Develop new materials - presentations, best practices, roll-out plans, QBRs.
What it takes to be Successful
  • 4-7 years of direct Account Management experience and a minimum of 3 years in an Account Management or Customer Success role focusing on renewal and expansion of existing Enterprise-Level business.
  • Experience owning a book of business comprised of Enterprise-Level accounts and demonstrated success in identifying renewal and expansion opportunities and retaining an existing book of accounts.
  • Experience working with stakeholders at all levels, from POC to Executives.
  • Must be comfortable in a fast-paced, high-cadence environment and have strong communication and presentation skills.
  • Must come from a digital marketing agency or SaaS digital marketing platform.
  • You must have experience evangelizing a channel, making discovery of marketing goals and needs, and being able to drive value via existing clients.
  • Experience driving platform adoption and user expansion, recurring attendance via strong agendas and post-session follow-up, troubleshooting platform issues, and driving support resolution.
Benefits
  • Optional FSA/HSA
  • Life Insurance
  • Competitive Salary
  • Paternity & Maternity Leave
  • Generous PTO and Paid Holidays
  • Medical, Dental, and Vision Insurance

$80,000 - $100,000 a year The compensation for this role, as listed above, is inclusive of a base salary and on target variable earnings in accordance to experience and other qualifying factors.

About BrightEdge

BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today's digital world. We are helping thousands of organizations, including many of the world's largest companies, transform their businesses and drive more revenue.

The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.

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