ZipRecruiter

Log In

1

Channel Success Manager Jobs in Florida (NOW HIRING)

Motive Companies

Dealer Success Manager

Orlando, FL

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company ... Serve as the primary point of contact for assigned dealers and channel partners. * Build long-term ...

Guardz

Customer Success Manager

Miami, FL · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Motive Companies

Dealer Success Manager

Orlando, FL · On-site

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company ... Serve as the primary point of contact for assigned dealers and channel partners. * Build long-term ...

Guardz

Customer Success Manager

Miami, FL · On-site

Customer Success Manager Miami, Florida, United States Established in 2022, Guardz rapidly emerged ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Guardz

Customer Success Manager

Miami, FL · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Guardz

Customer Success Manager

Miami, FL

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Imprivata

Customer Success Manager I

Saint Petersburg, FL · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based ... Identify key customer advocates that can act as a marketing channel through case studies, speaking ...

Taylor Corporation

Channel Growth Manager

Pompano Beach, FL · On-site

$143K - $144K/yr

Shape Your Success! At Taylor Corporation, growth and development are in our DNA. As a dynamic and ... As such we are currently seeking a Channel Growth Manager for our ComplyRight reseller division ...

Taylor

Channel Growth Manager

Pompano Beach, FL · Hybrid

$143K - $144K/yr

Shape Your Success! At Taylor Corporation, growth and development are in our DNA. As a dynamic and ... As such we are currently seeking a Channel Growth Manager for our ComplyRight reseller division ...

Spectrum Business

Regional Channel Manager

Tampa, FL · On-site

As a Regional Channel Sales Manager at Spectrum Business, you will drive voice, data and video ... sales success. How You'll Make an Impact * Conduct proactive needs analysis with prospective ...

Wahl Clipper Corporation

LATAM Channel Manager

Sunrise, FL · On-site

$144K - $145K/yr

The LATAM Channel Manager - Consumer is responsible for leading the strategic development ... KEY OUTCOMES (What Success Looks Like)Successfully launch and scale consumer products aligned with ...

Owens Corning

Channel Marketing Lead

Orlando, FL · On-site

The Channel Marketing Manager, Wholesale is a key leader in the continued transformation of the ... Success in this role depends on strong cross-functional influence, customer insight, disciplined ...

Owens Corning

Channel Marketing Lead

Tampa, FL · On-site

The Channel Marketing Manager, Wholesale is a key leader in the continued transformation of the ... Success in this role depends on strong cross-functional influence, customer insight, disciplined ...

Owens Corning

Channel Marketing Lead

Tampa, FL · On-site

The Channel Marketing Manager, Wholesale is a key leader in the continued transformation of the ... Success in this role depends on strong cross-functional influence, customer insight, disciplined ...

next page

Showing results 1-20

All JobsChannel Success JobsChannel Success Manager JobsChannel Success Manager Jobs in Florida

Channel Success Manager information

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Florida are hiring for Channel Success Manager jobs?

Cities in Florida with the most Channel Success Manager job openings:

Channel Success Manager jobs near you

Dealer Success Manager

Orlando, FL

Motive Companies
See more jobs at Motive Companiesexternal

$110K - $165K/yr

Full-time

Re-posted 18 days ago

Job description

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products on the East Coast. This role acts as the primary relationship manager for dealers, ensuring strong operational performance, customer satisfaction, technical readiness, sales growth, and alignment with company objectives.

The Dealer Success Manager will work cross-functionally with sales, service, warranty, training, logistics, and engineering teams to deliver exceptional dealer experience and improve overall network performance.


Responsibilities:

  • Serve as the primary point of contact for assigned dealers and channel partners.
  • Build long-term strategic relationships with dealer ownership, management, sales, and service teams.
  • Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement plans.
  • Support dealer onboarding and ensure successful launch of new dealer locations.
  • Maintain strong communication regarding company initiatives, product updates, campaigns, and operational changes.
  • Identify underperforming dealers and implement corrective action plans.
  • Assist dealers in forecasting equipment, parts, and service demand.
  • Support dealers with commissioning processes, field troubleshooting, and escalation management.
  • Work closely with technical support and engineering teams to resolve recurring field issues.
  • Assist dealers in resolving customer escalations in a professional and timely manner.
  • Promote best practices for service operations, warranty processing, and communication standards.
  • Ensure dealer compliance with company service level agreements (SLAs).
  • Review warranty trends and identify opportunities for product or process improvement.
  • Ensure dealers follow safety, regulatory, and quality standards.
  • Provide field feedback to improve products, documentation, training, and dealer tools.
  • Support product launches and field readiness initiatives.

Required Qualifications:

  • Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred.
  • 5+ years of experience in dealer development, channel management, customer success, service operations, or related field.
  • Experience within charging, automotive, industrial equipment, material handling, or power systems industries preferred.
  • Strong understanding of dealership operations and service management.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze operational data and performance metrics.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with CRM systems, Microsoft Office, and dealer management tools.
  • Ability to travel up to 50%.

Preferred Requirements:

  • Knowledge of charging infrastructure and charging technologies.
  • Familiarity with commissioning, diagnostics, and field service processes.
  • Experience managing warranty programs and dealer compliance.
  • Understanding of electrical systems and safety standards.
  • Experience developing dealer networks and channel growth strategies

Pay: $110,000-$165,600 DEO

#MCTA1


Education:Employment Type: FULL_TIME

Apply