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Channel Operations Manager Jobs in Monroe, NC (NOW HIRING)

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Receiving, understanding and proactively responding to direction from supervisors/managers and ...

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Receiving, understanding and proactively responding to direction from supervisors/managers and ...

New

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Receiving, understanding and proactively responding to direction from supervisors/managers and ...

New

Merchandise Manager

Concord, NC · On-site

$45K - $55K/yr

Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel ... Retail management: proven ability with monitoring inventory levels, achieving operational ...

Merchandise Manager

Concord, NC

$45K - $55K/yr

Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel ... Retail management: proven ability with monitoring inventory levels, achieving operational ...

Merchandise Manager

Concord, NC · On-site

$45K - $55K/yr

Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel ... Retail management: proven ability with monitoring inventory levels, achieving operational ...

Showing results 21-40

Channel Operations Manager information

See Monroe, NC salary details

$65.4K

$132.1K

$142.3K

How much do channel operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for channel operations manager in Monroe, NC is $132,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,900.00 and $141,800.00 per year, depending on experience, location, and employer.

What is the difference between Channel Operations Manager vs Channel Sales Manager?

AspectChannel Operations ManagerChannel Sales Manager
Primary FocusManaging operational processes, partner support, and channel program efficiencyDriving sales, developing sales strategies, and managing sales targets
ResponsibilitiesStreamlining channel workflows, partner onboarding, and performance trackingBuilding sales pipelines, negotiating deals, and expanding market reach
Required SkillsOperational management, communication, and partner relationship skillsSales strategy, negotiation, and customer relationship management
Work EnvironmentCollaborative with sales, marketing, and support teamsCustomer-facing, focused on revenue generation

The Channel Operations Manager primarily focuses on optimizing channel processes and supporting partners, ensuring smooth operations. In contrast, the Channel Sales Manager concentrates on increasing sales and market share through direct sales efforts and partner engagement. Both roles are essential in channel management but serve different strategic functions within organizations.

What is a channel operations manager?

A channel operations manager oversees the processes and strategies involved in managing a company's distribution channels, such as partners, resellers, or retailers. They coordinate sales, marketing, and support activities to ensure effective channel performance, often using tools like CRM systems and data analysis. Strong communication, organizational skills, and industry knowledge are essential for this role.

What are some common challenges channel operations managers face when coordinating with multiple partners and internal teams?

Channel Operations Managers often work with a diverse range of partners and internal departments, which can lead to challenges such as aligning priorities, managing communication gaps, and ensuring consistent execution of channel strategies. Balancing the needs and expectations of external partners with internal sales, marketing, and logistics teams requires strong organizational and interpersonal skills. Successfully navigating these dynamics helps ensure smooth channel operations, timely issue resolution, and sustained partner satisfaction.

What are the key skills and qualifications needed to thrive as a channel operations manager?

To thrive as a Channel Operations Manager, you need strong analytical abilities, supply chain knowledge, and experience in partner management, often supported by a degree in business or a related field. Familiarity with CRM systems, channel management software, and data analysis tools is typically required. Excellent communication, relationship-building, and problem-solving skills help you effectively coordinate with partners and internal teams. These capabilities ensure efficient channel processes, strong partner relationships, and achievement of sales and distribution goals.

What cities near Monroe, NC are hiring for Channel Operations Manager jobs?

Cities near Monroe, NC with the most Channel Operations Manager job openings:

Infographic showing various Channel Operations Manager job openings in Monroe, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $132,065 per year, or $63.5 per hour.

Director, GSK Portfolio Distribution & Channel Analytics

GlaxoSmithKline

Concord, NC • On-site

Full-time

Posted 5 days ago


GlaxoSmithKline rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

9th of 86 rated pharmaceutical


Job description

Director,GSKPortfolioDistribution&ChannelAnalytics

Background:

Thisis ahighly visiblecustomer-facingrolethatsupports strategic decision-making acrossDistributionandChannelsegmentsthrough which approximately $12 billion (around 65%) of US pharmaceutical sales flow, requiring strong analysis to ensure the value of GSK assets is maximized. The role has departmental-level impact and influences beyond the immediate section or function, using professional judgment to interpret imperfect data and models and building stakeholder confidence in recommendations.

Role Description:

TheGSK Portfolio Distribution & Channel Analyticsis a highly visible role within US Market Access, responsible for leading customer and competitor analytics that drive strategic customer planning and account plan development across Enterprise Distribution and Channel. This role links complex data and insights to business decisions, collaborating closely with Market Access Strategy, Operations & Analytics,BrandAccountTeams, Finance, Forecasting, CommercialInsightsand external vendors to continually refine marketplace understanding and analytic tools.

Specific Responsibilities include:

  • Deliver end-to-end enterprise performance diagnostics by synthesizing field and medical customer insights, retailer lead/lag metrics, andTRx-based profitable volume growth opportunities to inform EnterpriseDistributionand Channel Strategy andexecution objectives.

  • Design, execute and continuously refine integrated, data-driven customer-level strategic account plans and quarterly business reviews (including SWOT and market landscape analyses), and help develop targeted retail marketing programs to close performance gaps and maximize immunization growth.

  • Translate key market trends and customer behavior insights into innovative, analytics-led strategies for Retail, C-suite, Division and Regional leadership, challenging assumptions and informing profitable enterprise immunization decisions.

  • Provide advanced analytics on key customer metrics and competitive dynamics (e.g., lives by segmentdesign,andspecialty pharmacy coverage) to inform contracting strategies and decisions.

  • Continuously mine and connect multiple enterprise data tools toidentifyactionable insights that shape strategy, executionprioritiesand performance narratives, ensuring the integrity and accuracy of internal metrics.

  • Build and present financial analyses and scenario-based "what if" models to support strategic initiatives and contracting evaluations, quantifying impact, risk and opportunities from both GSK and customer lenses.

  • Evaluate and prioritize differentiated business development and contracting opportunities (e.g., value-based, specialty pharmacy, retail, provider-based) through rigorous quantitative and qualitative analysis, including post-deal analytics that inform future strategy refinement.

  • Monitor customer policies (e.g., prior authorization, medical policies, disease pathways, site-of-care,specialtyand pharmacy policies) for contract compliance and emerging threats/opportunities, translating findings into strategic recommendations for account teams.

  • Partner closely with Operations & Analytics to shape data and analytics tools, develop contract business cases,forecasts,terms & conditions, and embed post-deal analytics into ongoing strategy reviews.

Candidate Description & Qualifications

This is a highly matrixed position with frequent interaction with Operations & Analytics, Market Access & Brand Account teams, Market Access Strategy, Finance, Forecasting, Commercial Insights and external vendors for marketplace and competitor insightsrequiring strong communication and presentation skills to convey complex analytics clearly and manage deep technical debate while translating insights for non-expert stakeholders.

Basic Qualifications:

  • Bachelor's degree in Business, Finance, Healthcare Administration,or Public Health.

  • 10+years ofpharmaceutical, channel/trade, market access, or distribution experiencedefining, tracking, and analyzing key performance measures & indicators to makeappropriate data-drivendecisions.

  • Experience withanalyticsand conceptualization.

Preferred Qualifications:

  • Experience with analytics and conceptualization.

  • Master's degree (MBA) or other advanced degree with emphasis on applying analytics to enterprise-level business issues.

  • Leadership experienceincludesstrong presentation skills, matrixmanagementand communication across cross-functional teams.

  • Abletoeffectivelyunderstand strategy and apply it across teams,materialsand customers; experience influencing without direct authority in complex situations.

  • Canlisten and incorporate diverse perspectives across medical, clinical, commercial, customer and other functions, generating multiple novel ideas,solutionsand strategic options to deliver long-term benefits to customers and GSK.

  • A collaborator with theability to work with and influence brand marketing teams on key strategies and business plans.

  • Strong understanding of reimbursement and control mechanisms across Trade, Access and Channel and deep knowledge of the managed care industry and healthcare trends.

  • Thedispositiontoestablishand maintain relationships with key customers and internal stakeholders and to apply Compliance Policies and Procedures (CPP) in unstructured and fluid situations.

  • In-depthknowledgeof the account planningprocess, lawsand regulations covering providers and Trade,MarketAccess,and Channel.

Location: Field Based (National)


How to apply
If this role feels like a fit, we encourage you to apply. Share your resume and a short note about a project where your analytics changed a commercial or distribution outcome. We look forward to learning how your experience can help us make a meaningful difference for patients.

#LI-GSK

#GSKCommercial

#GSKMarketAccessTrade2026


Skills

Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/


What GlaxoSmithKline employees say

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About GlaxoSmithKline

Sourced by ZipRecruiter

GlaxoSmithKline is a globally recognized pharmaceutical and healthcare company based in Philadelphia, PA, USA. Originated from a merger between Glaxo Wellcome and SmithKline Beecham in 2000, the company excels in the pharmaceutical industry and holds a leading position in making medicines, vaccines, and consumer healthcare products. GSK's mission is to improve the quality of human life by enabling people to do more, feel better, and live longer. They adhere to core values of transparency, integrity, respect for people, and patient-focus, reflecting in their endeavors to conduct research and deliver innovative healthcare solutions to patients and consumers worldwide.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US