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Channel Moderator Jobs (NOW HIRING)

The Role's Core Values As a Livestream Moderator, you'll be the engine running smoothly behind the ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

Livestream Moderator

New York, NY · On-site

$30 - $35/hr

The Role's Core Values As a Livestream Moderator, you'll be the engine running smoothly behind the ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

You'll shape channel plans, build campaigns, and work through the data and technical details ... Improve the data, segmentation, automation, and dynamic content capabilities that power moderator ...

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Channel Moderator information

What is a channel moderator?

Channel moderators are individuals responsible for overseeing online communities, such as forums, chat rooms, or social media channels. Their main duties include enforcing rules, managing user behavior, removing inappropriate content, and ensuring discussions remain respectful and on-topic. Channel moderators help create a safe and welcoming environment for all members by addressing conflicts, spam, and violations promptly. They may also assist with answering questions and guiding new members. The role can be voluntary or paid, depending on the platform and community size.

What are the key skills and qualifications needed to thrive as a channel moderator, and why are they important?

To excel as a Channel Moderator, strong communication skills, attention to detail, and familiarity with the platform’s guidelines are essential, often supported by prior experience in online communities. Proficiency with moderation tools, content filtering systems, and basic analytics dashboards is typically required. Exceptional judgment, conflict resolution abilities, and the capacity to remain impartial help moderators handle sensitive situations effectively. These skills are crucial to maintaining a respectful, safe, and engaging environment for all channel participants.

What are some common challenges faced by channel moderators, and how can they be effectively managed?

Channel Moderators often encounter challenges such as handling high volumes of user-generated content, addressing inappropriate behavior swiftly, and balancing enforcement of community guidelines with fostering a positive atmosphere. Staying up-to-date with platform rules, utilizing moderation tools efficiently, and collaborating closely with other moderators or community managers can help manage these challenges. Regular training on conflict resolution and clear communication protocols within the moderation team are also vital for maintaining a supportive and well-moderated environment.

What cities are hiring for Channel Moderator jobs?

Cities with the most Channel Moderator job openings:

What states have the most Channel Moderator jobs?

States with the most job openings for Channel Moderator jobs include:

What are popular job titles related to Channel Moderator jobs?

For Channel Moderator jobs, the most frequently searched job titles are:

Livestream Moderator

New York, NY

$30 - $35/hr

Full-time, Part-time

Re-posted 5 days ago


Key responsibilities

  • Manage the technical and operational side of live broadcasts on TikTok Shop, supporting the on-camera host throughout each show.

  • Upload products into the live stream feed in real time, ensuring accurate sequencing and pricing throughout the broadcast.

  • Monitor the live comment section, respond to viewer questions, surface relevant comments for the host, and flag purchase inquiries.


Job description

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York and Miami. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $100m in funding to date. In 2020, Rebag was named one of Fast Company's Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

The Role's Core Values

As a Livestream Moderator, you'll be the engine running smoothly behind the scenes of our live selling shows on TikTok Shop. While the host is on camera presenting luxury products to a live audience, you're managing the technical and operational side of the broadcast, uploading products into the feed, monitoring comments, troubleshooting issues in real time, and keeping the show on track. This is a detail-oriented, fast-paced role that requires sharp attention and calm under pressure.

What We Expect You to Bring To The Table

  • Manage the technical and operational side of live broadcasts on TikTok Shop, supporting the on-camera host throughout each show.
  • Upload products into the live stream feed in real time, ensuring accurate sequencing and pricing throughout the broadcast.
  • Monitor the live comment section-respond to viewer questions, surface relevant comments for the host, and flag purchase inquiries.
  • Troubleshoot technical issues as they arise (stream quality, product feed errors, connectivity) with minimal disruption to the show.
  • Coordinate product flow and pacing with the host to keep the show engaging and on schedule.
  • Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and highlight key moments.
  • Assist with pre-show prep: confirm products are listed, priced correctly, and queued in the right order.
  • Coordinate with the E-Commerce team to ensure all items are ready and accessible before the stream begins.
  • Track show performance in real time-monitor viewer counts, engagement signals, and sales activity to inform pacing decisions.
  • Document post-show notes including technical issues, top-performing products, and audience feedback for team review.

What we are requiring for this role:

  • You have a passion for fashion and an interest in luxury brands, you don't need to be an expert, but you should be excited to learn the difference between a Chanel Classic Flap and a Boy Bag.
  • You're highly organized and detail-oriented, managing multiple tasks simultaneously in a live environment is second nature to you.
  • You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user of the platform.
  • You stay calm under pressure and can troubleshoot problems quickly without derailing the show.
  • You're a strong communicator who can relay key information to a host in real time, clearly and concisely.
  • You're a reliable team player who takes pride in being the person everything runs through.
  • Prior experience in live streaming operations, e-commerce coordination, social media management, or broadcast production is a plus but not required.

Additional Detail:

  • Location: On-site in New York City (studio environment).
  • Schedule: Full-time and part-time positions available. Live shows run Monday-Friday 8am-8pm and Saturday/Sunday 10am-8pm; candidates need broad availability across these windows.
  • Live Show operates in New York City primarily in Brooklyn (Industry City)
  • Compensation: $30-$35/hour (plus bonus up to $500)