Change Release Manager Jobs in Raleigh, NC (NOW HIRING)

Job Description:

WHO We Are:

WHAT You'll Do:

Manage a team of Payroll Administrators responsible for administering multi-state payroll processing. This will include:

• Provide strategic oversight of multi-state payroll operations across assigned regions, ensuring compliance with all federal, state, and local payroll laws, including complex state-specific requirements such as California wage and hour regulations.

• Ensure payroll is processed and delivered consistently in an accurate, timely and compliant manner for over 1000 staff members consistent with federal and state wage and hour laws for all hourly and salaried staff.

• Process statutory reporting and compliance filing(s) to ensure accuracy, compliance and timeliness. This may include garnishments, payroll taxes, and W-2's and ACA filings.

• Ensure the organization's pay practices comply with all local, state, and federal laws and regulations.

• Serve as a point of escalation and assisting team members with the resolution of payroll related problems.

• Develop, implement, and continuously improve payroll policies, procedures, and internal controls to ensure operational excellence.

• Establish payroll calendars, service level expectations, and quality standards for the payroll team.

• Monitor payroll metrics and identify opportunities to improve accuracy, efficiency, and customer service.

• Recommend and implement process improvements, automation, and system enhancements.

• Support organizational initiatives involving compensation changes, mergers, acquisitions, organizational restructures, and system implementations.

• Oversee year-end payroll activities, including W-2 processing, tax reconciliation, annual reporting, and related audits.

• Manage a team of payroll administrators including developing goals for team members and providing regular feedback and development of staff.

• Develop and maintain payroll procedures, documentation, and cross-training to ensure business continuity.

• Act as a change agent to drive Self-Help's economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third party contracting and vendor management for relevant products and services

• Serve as project manager on assigned HR projects.

• Serve as the Payroll Subject Matter Expert for Workday Payroll, Time Tracking, and Absence modules.

• Collaborate on system testing, upgrades, enhancements, and release management.

• Develop payroll reporting and dashboards to support operational and leadership decision-making.

• Perform other duties as may be deemed necessary.

WHAT YOU'LL NEED

• Bachelor's degree in related field OR equivalent related experience.

• 4 years' of related experience including experience in handling payroll and managing an organization's payroll function.

• Experience working in Workday preferred.

• Appropriate HR certifications preferred.

• Comprehensive knowledge of multi-state payroll administration.

• Strong knowledge of federal and state wage and hour laws.

• Experience managing payroll tax filings and compliance.

• Experience leading payroll system implementations or upgrades.

• Experience with payroll reporting, analytics, and data reconciliation.

• Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.

• Preference for working in organizations that place priority on teamwork and collaboration

• Strong knowledge of payroll and benefit principles, laws, and regulations and technical knowledge of benefit functional areas.

• Advanced knowledge of Microsoft Office Products, with strong focus in Excel.

• Ability to work effectively in a team environment, and support other areas of HR as needed.

• Ability to lead, hire and mentor staff.

• Ability to analyze data related to payroll, timecards and reporting and experience trouble shooting payroll processing systems and transactions.

• Ability to create and present presentations to staff and leadership regarding payroll procedures

• Excellent written and verbal communication skills and keen attention to detail.

• Ability to work in a fast-paced environment and have the ability to multi-task.

• Ability to lead projects and direct the activities of others.

• Interest and willingness to continue to pursue appropriate certifications and to continue to grow in career.

• Strong analytical and problem solving skills.

• Ability and willingness to travel and work overtime as needed.

• Ability to demonstrate Self-Help's Core Values:

o Mission Before Self

o Service With Excellence

o Embracing & Promoting Change

o Results Not Credit

o Diversity as a Strength

o Financial Sustainability for Mission Impact

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Close vision is required.

• Employee is regularly required to: sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms.

• Employee is frequently required to type and use a keyboard.

• The employee must occasionally lift and/or move up to 20 to 40 pounds.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level. Furthermore, the essential functions are listed above and reasonable accommodations will be made to meet the requirements of the American with Disabilities Act.

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer:

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.