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Change Management Program Manager Jobs in Utah (NOW HIRING)

Armaninollp

Change Manager

Salt Lake City, UT · On-site

Minimum of 7 years of professional experience with 5 years of experience leading change management for technology-driven or digital transformation programs, preferably in professional services ...

L3HHCM20

Lead, Program Management

Salt Lake City, UT · On-site

The Program Manager is responsible for the cost, schedule, resources, and performance of assigned programs, as well as leading responses to customer quote requests. The role requires strong ...

Jade Global

Experienced OCM Change. Manager

Ogden, UT · On-site

Manager1 Join Jade's Program and Change Management Center of Excellence! We are seeking an experienced Change Manager to lead organizational change tracks and ensure successful adoption of client IT ...

Zions Bank

Sr Program Manager (Treasury Management)

Midvale, UT · On-site

$109K - $109K/yr

... and change management practices, or other directly related experience. A combination of education and experience may meet qualifications. * Proven ability to lead cross-functional teams, influence ...

Adobe

Lead Business Change Manager

Lehi, UT

$127K/yr

The ideal candidate will bring a people-first approach, strong program execution skills, structured change management expertise, and a passion for innovation and continuous improvement. Your work ...

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Change Management Program Manager information

What does a Change Management Program Manager do?

A Change Management Program Manager is responsible for overseeing and guiding organizations through periods of change, such as implementing new systems, processes, or organizational structures. They develop strategies to ensure smooth transitions, minimize resistance, and maximize employee adoption. Their role involves planning communication, training, and support initiatives, as well as monitoring progress and addressing challenges as they arise. By managing the human side of change, they help ensure that business objectives are achieved effectively.

What is the difference between Change Management Program Manager vs Change Management Specialist?

AspectChange Management Program ManagerChange Management Specialist
CredentialsTypically requires a PMP or change management certification (e.g., Prosci)Often holds a change management certification or related training
Work EnvironmentLeads multiple projects, manages teams, and develops strategiesSupports specific projects, assists with implementation, and executes plans
Employer & Industry UsageUsed in large organizations across various industriesCommon in organizations implementing change initiatives
Search & Comparison IntentOften searched by those seeking leadership roles in change managementOften searched by those supporting change initiatives at a tactical level

The Change Management Program Manager oversees multiple change initiatives, develops strategies, and manages teams, requiring broader experience and certifications. In contrast, the Change Management Specialist focuses on supporting specific projects and executing change plans. Both roles are essential in organizational change efforts but differ in scope and responsibilities.

How does a Change Management Program Manager typically collaborate with cross-functional teams during major organizational transitions?

A Change Management Program Manager plays a central role in coordinating with cross-functional teams, such as HR, IT, operations, and communications, to ensure smooth adoption of new processes or technologies. They facilitate regular meetings, align stakeholders on objectives, and address concerns or resistance by providing clear communication and support. Building trust and maintaining open channels for feedback are essential, as the manager often needs to tailor change strategies to fit the unique culture and workflows of each department. Effective collaboration helps minimize disruption and increases the likelihood of successful change implementation.

What are the key skills and qualifications needed to thrive as a Change Management Program Manager, and why are they important?

To thrive as a Change Management Program Manager, you need expertise in organizational change principles, project management, and stakeholder engagement, usually backed by a bachelor's degree and experience in change initiatives. Familiarity with change management frameworks (such as Prosci ADKAR or Kotter), project management software, and certifications like Prosci or PMP are highly valued. Exceptional communication, influence, and problem-solving skills help you lead teams and manage resistance effectively. These capabilities are vital to ensure smooth transitions, minimize disruption, and achieve desired business outcomes during organizational change.
What cities in Utah are hiring for Change Management Program Manager jobs? Cities in Utah with the most Change Management Program Manager job openings:
Change Management Program Manager jobs near you
Operations Change Management Lead

Operations Change Management Lead

SoFi

Cottonwood Heights, UT • On-site

Other

Posted 16 days ago

Job description

The role:

As the Operations Change Management Lead, you will play a critical role in ensuring Global Operations is prepared to successfully adopt and execute the continuous stream of product, process, and operational changes across the organization. This role serves as the central "air traffic control" for operational change, maintaining the roadmap and timeline for Operations Enablement initiatives while ensuring frontline teams are prepared, informed, and positioned for success.

You will partner closely with Product, Operations, Risk, Compliance, L&D, and Enablement teams to translate complex changes into clear operational plans. This includes coordinating operational readiness for new product launches, facilitating effective communication and adoption of process changes, and packaging high volumes of business-as-usual updates into digestible, actionable guidance for frontline teams.This role requires strong operational judgment, exceptional organizational skills, and the ability to influence cross-functional partners in a fast-paced, high-growth environment.

What you'll do: 

  • Change Portfolio Management & Operational Roadmap Ownership: Own the centralized Operations Enablement roadmap and timeline for product change initiatives. Serve as the primary coordinator across product launches to ensure visibility, prioritization, and sequencing of work. Maintain a holistic view of upcoming product changes impacting Operations and proactively identify conflicts, dependencies, and resourcing constraints.
  • Change Communication & Adoption Enablement: Create scalable processes to organize and distribute the high volume of business-as-usual operational updates impacting agents and managers. Consolidate updates across multiple stakeholders into clear, structured communications that reduce noise while increasing operational clarity and consistency. Package complex updates into clear, actionable messaging that enables frontline teams to quickly understand what is changing, why it matters, and how it impacts their workflows. Partner with L&D and Enablement teams to ensure training and support materials align with operational change timelines. 
  • Create Scalable Systems and Processes for Global Operations: Develop structured approaches to communicating and driving adoption of all operational changes across Global Operations. Set standards for minimum change management requirements across all of Global Operations. Define and monitor metrics to validate effectiveness of change management processes. 

What you'll need:

  • Bachelor of Arts (BA) or Bachelor of Science (BS) degree required 
  •  6+ years of experience in operations, change management, program management, or operational enablement - preferably in a high-growth or complex operating environment
  • Proven ability to manage complex portfolios of work and coordinate initiatives across multiple cross-functional teams
  • Strong organizational and prioritization skills with the ability to manage competing timelines and dependencies
  • Experience in the financial services industry
  • Exceptional cross-functional collaboration skills and the ability to influence without direct authority
  • Exceptional communication skills with the ability to translate complex operational changes into clear, actionable messaging
  • Strong stakeholder management skills and the ability to influence without direct authority
  • Demonstrated ability to operate effectively in fast-paced, ambiguous environments
  • Strong attention to detail with a bias toward operational clarity and execution

Nice to have: 

  • Master of Business Administration (MBA)
  • Experience in financial services or other regulated industries
  • Lean Six Sigma or formal change management certification (Prosci, etc.)

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