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Certified Service Advisor Jobs (NOW HIRING)

Burns Honda

Automotive Service Advisor - Main Shop

NJ · On-site

$75K - $100K/yr

We're looking for an experienced Service Advisor who takes pride in helping customers, communicates ... certified service center • Leadership that supports growth and development • Training and ...

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Certified Service Advisor information

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How much do certified service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for certified service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Certified Service Advisor vs Service Writer?

CriteriaCertified Service AdvisorService Writer
CredentialsCertification in automotive service advising, often from industry organizationsTypically no formal certification required
Work EnvironmentDealerships, automotive service centersDealerships, repair shops, service departments
Job FocusProviding expert advice, customer communication, and technical understandingCustomer intake, service order writing, communication

The main difference is that a Certified Service Advisor has specialized training and certification, emphasizing technical knowledge and customer service expertise, while a Service Writer primarily focuses on documenting customer concerns and creating service orders without requiring certification. Both roles are essential in automotive service settings, but the Certified Service Advisor often has a higher level of technical understanding and credentials.

Can you make a lot of money as a certified service advisor?

Certified service advisors can earn a competitive income, often including a base salary plus commissions or bonuses based on sales and customer satisfaction. Earnings vary by location, experience, and dealership or shop size, with experienced advisors in high-volume settings typically earning more. Certifications and strong communication skills can also enhance earning potential.

Is it hard to become a certified service advisor?

Becoming a certified service advisor typically requires relevant experience in automotive service, strong communication skills, and completion of industry-specific training or certification programs. While not overly difficult for those with automotive knowledge and customer service skills, it may involve passing exams and gaining practical experience to achieve certification.

What is a certified service advisor?

A certified service advisor is a professional in automotive service centers who communicates with customers about vehicle repairs and maintenance. They often hold certifications such as ASE (Automotive Service Excellence) and use tools like repair manuals and diagnostic equipment to provide accurate information and service recommendations.

What cities are hiring for Certified Service Advisor jobs?

Cities with the most Certified Service Advisor job openings:

What states have the most Certified Service Advisor jobs?

States with the most job openings for Certified Service Advisor jobs include:

What are popular job titles related to Certified Service Advisor jobs?

For Certified Service Advisor jobs, the most frequently searched job titles are:

Certified Service Technician

Martinsburg, WV • On-site

Kent Parsons Ford Inc
See more jobs at Kent Parsons Ford Incexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

Ford Certified Service Technician

Kent Parson Ford – Martinsburg, WV

 

About Kent Parsons Ford 

Serving the Eastern Panhandle's Automotive Needs Since 1967!!!  This Community is Important to Us and our Family owned Staff ALL live here in the Eastern Panhandle!! 

Accountability, Reliable, Stress Free experiences

Job Description
We’re currently seeking a dedicated and experienced Certified Service Technician to join our service department in Martinsburg, WV. The ideal candidate has extensive hands-on experience in diagnostics, repairs, and vehicle maintenance, and takes pride in delivering accurate, efficient service with minimal oversight.

Job Type & Schedule 

Job Type: Full-time
Schedule: Monday to Friday, Saturdays 1/2 day on rotating schedule
Pay: Pay is based on experience and certifications

Work Requirements:

  • Work Schedule: 8am-5pm, Monday to Friday (Saturdays half day rotating schedule)

  • Ability to Commute: Martinsburg, WV 25404

  • Work Location: In person

Benefits

  • Health, Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Flexible Work Schedule

  • FAST Program and Ford Trainings

Qualifications

  • Must have Tools - specialty tools are shared in the shop
  • 2+ years of Service Technician experience preferred
  • High school diploma or equivalent
  • Ford Certification or OEM Certification
  • Previous experience at a Ford dealership is preferred
  • B level qualifications, including Diagnostic, Electrical and Engine Repair
  • Dexterity, requiring a steady hand, excellent hand-eye coordination
  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
  • Excellent customer service skills and basic computer competencies
  • Positive, friendly attitude, along with an eagerness to improve
  • Enjoy working in a dynamic environment
  • Teammate with ability to collaborate with others effectively
  • Ability to learn new technology, repair and service procedures and specifications
  • Valid driver's license and clean driving record

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
  • Execute repairs under warranty to manufacturer specifications

Equal Opportunity Employer Statement

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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