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Certification Program Manager Jobs in Erie, PA (NOW HIRING)

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

... 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

Collabera

Digital Program Support Analyst

Erie, PA · On-site

Duties also include gathering program requirements and managing design and configuration of tool ... Bachelors of Science degree preferred SalesForce Advanced Admin & Developer certified Operations ...

Paradigminfotech

Network Engineer

Erie, PA · On-site

... Basic program management skills to organize and report on multiple assets/sites/locations ... or CCIE certified Strong knowledge and understanding of business needs, with the ability to ...

3M HEALTHCARE

Assistant Store Manager

Panama, NY · On-site

... programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...). Work with the ... Certification RSS Certification Certified Parts Professional Certification (Desired) ASE ...

3M HEALTHCARE

Assistant Store Manager

Panama, NY · On-site

... programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...). Work with the ... Certification RSS Certification Certified Parts Professional Certification (Desired) ASE ...

O'Reilly Auto Parts

Store Manager 07197

Erie, PA · On-site

Sales Specialist Training, Assistant Manager Certification, Manager Development Program module Strong verbal and written communication skills Must be well organized with the ability to prioritize ...

LECOM Health

ICU RN-Weekend Program

Erie, PA · On-site

... management of acute stroke/ cerebrovascular disease. Minimum Experience ... Sufficient previous clinical experience in area of expertise Req. Certification/Registration:

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All JobsCertification Program JobsCertification Program Manager JobsCertification Program Manager Jobs in Erie, PA

Certification Program Manager information

See Erie, PA salary details

$37.3K

$104.1K

$152.1K

How much do certification program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for certification program manager in Erie, PA is $104,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $128,400.00 per year, depending on experience, location, and employer.

What does a certification program manager do?

A Certification Program Manager oversees the development, implementation, and maintenance of certification programs within an organization. They ensure that certification standards meet industry requirements and manage the process of testing and credentialing individuals. This role often involves collaborating with subject matter experts, managing budgets, and maintaining compliance with industry regulations. Certification Program Managers also analyze program effectiveness and make improvements to keep certifications relevant and valuable.

What are some common challenges faced by certification program managers, and how can they be addressed?

Certification Program Managers often encounter challenges such as keeping certification content current with industry standards, coordinating with diverse stakeholders, and managing multiple projects simultaneously. Staying proactive by regularly reviewing certification requirements, fostering strong communication channels with subject matter experts, and using project management tools can help address these challenges. Additionally, building relationships with industry partners and participants is key to ensuring the program remains relevant and respected.

What are the key skills and qualifications needed to thrive as a certification program manager, and why are they important?

To thrive as a Certification Program Manager, you need strong project management abilities, experience with credentialing or certification standards, and a relevant degree such as in education, business, or a related field. Familiarity with Learning Management Systems (LMS), exam administration platforms, and often certification such as PMP or CAE is highly valuable. Excellent organizational skills, stakeholder communication, and attention to detail set top performers apart in this role. These competencies ensure the effective development, maintenance, and delivery of certification programs that meet industry standards and stakeholder needs.

What is the difference between Certification Program Manager vs Certification Specialist?

AspectCertification Program ManagerCertification Specialist
CredentialsProject management certifications (e.g., PMP), industry-specific certificationsCertification-specific knowledge, industry certifications, sometimes project management credentials
Work EnvironmentOversees multiple certification programs, manages teams, strategic planningFocuses on administering and maintaining certification processes, supporting candidates
Employer & Industry UsageUsed in organizations offering or managing certification programs across industriesCommon in certification bodies, testing centers, and organizations with certification offerings

The Certification Program Manager typically oversees the entire certification program, including strategy and team management, while the Certification Specialist handles the day-to-day administration and support of certification processes. Both roles require industry knowledge and relevant certifications, but their scope and responsibilities differ.

How to become a certified program manager?

To become a certified program manager, individuals typically need to gain relevant experience in project or program management, often several years, and earn a recognized certification such as the Program Management Professional (PgMP) from PMI. Developing skills in leadership, planning, and risk management, along with familiarity with project management tools, is also important.

What is the best certification for a certification program manager?

The Project Management Professional (PMP) certification is highly regarded for certification program managers, demonstrating expertise in project planning, execution, and leadership. Additionally, certifications like the Certified Professional in Learning and Performance (CPLP) or Program Management Professional (PgMP) can enhance credentials depending on the specific role and industry. Familiarity with project management tools and methodologies is also beneficial.

What job categories do people searching Certification Program Manager jobs in Erie, PA look for?

The top searched job categories for Certification Program Manager jobs in Erie, PA are:

What cities near Erie, PA are hiring for Certification Program Manager jobs?

Cities near Erie, PA with the most Certification Program Manager job openings:

Certification Program Manager jobs near you
Infographic showing various Certification Program Manager job openings in Erie, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,112 per year, or $50.1 per hour.

Customer Service Representative

U-Haul

Erie, PA • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

152nd of 174 rated vehicle equipment hire

Job description

Location:
2255 Downs Dr, Erie, Pennsylvania 16509 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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