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One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

The Corporate Information Services Department is seeking a dynamic and talented Associate Software Engineer.

Working as a member of the Interface team with more experienced colleagues, the Associate Software Engineer supports the implementation, testing, documentation and support of enterprise-wide Integration processes using Cerner based application layer/technical tools. Works directly with the UHS Ambulatory Division in designing, developing, implementing and supporting integration solutions between the hospital EMRs and the Ambulatory systems.

Works with customers to understand clinical workflow, gather interface (HL7) specifications and develop, test and implement Cerner interface solutions. Works to resolve issues or perform maintenance or enhancement tasks assigned by CORE/FSI team. Develops ETL applications using Cerner Open Engine, Cerner OPENLink, and Oracle SQL as needed. Provides technical support to the user community as needed. Meets deadlines and ensures continued progress toward assignment completion. Coordinates work assignments in order to meet deadlines.

• Communicates with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementation of applications and prepares the appropriate documentation.
• Performs system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Monitors, researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Trains users in application use as needed.
• Designs solutions for applications and prepares the appropriate documentation.
• Assists in recommending application solutions to meet business needs
• Constructs and schedules automated processes
• Actively contributes to on-going process improvement.

• Monitors, researches, and resolves Customer Support Center Tickets
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.
• Identifies potential system problems and proposes ways to avert them.
• Creates and maintains effective program documentation.
• Participates in new development, maintenance and enhancement for integration processes
• Troubleshoots and resolves customer problems of various complexities such as code defects, application configurations, networking or other issues commonly encountered.
• Sets up and configures application settings and permissions
• Provides regular updates to customer of ongoing troubleshooting and resolution efforts.
• Updates knowledge base as issues are discovered and resolved

• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.
• Adheres to structured programming, analysis, and design techniques.
• Provides training where applicable.

• This position requires a Bachelor’s degree in Computer Science, Information Systems or a related field and an understanding of SQL, object-oriented development, RDBMS methodology, ETL, FTP, development life cycle, source control methodologies, and project management.
• No working experience is required, up to one year of experience would enhance the skills and abilities necessary to perform this job.
• Knowledge of current database functionality and development methodologies.
• Knowledgeable in the use and definition of relational databases.
• Knowledge of system application implementation, enhancement and support methods and practices.
• Knowledge of computer systems analysis and programming techniques and procedures, including consulting with users to determine software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
• Knowledge of IS standards and quality methods and metrics.
• Knowledge of project management methods.
• General familiarity of user business practices, concepts, and terminology sufficient to support the applications.
• Excellent written and verbal communication skills.
• Working knowledge of all aspects of the project development life cycle.
• Excellent customer service skills.
• Ability to multi-task while effectively managing time and meeting deadlines.

Travel Requirements: 0 - 5% domestic US travel (depending on projects).

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.