Description The Contact Center Supervisor provides day-to-day guidance and support to a team of 10-20 Contact Center Agents. This role focuses on team performance, coaching, and operational support ...
Description The Contact Center Supervisor provides day-to-day guidance and support to a team of 10-20 Contact Center Agents. This role focuses on team performance, coaching, and operational support ...
Service Center Team Lead
Bartlesville, OK · On-site
$13.75 - $18/hr
Supervises a Service Center unit (team) providing leadership, direction and support and monitors team's daily performance. * Monitors workloads and status; supports colleagues by providing advice on ...
Service Center Team Lead
Bartlesville, OK · On-site
$13.75 - $18/hr
Supervises a Service Center unit (team) providing leadership, direction and support and monitors team's daily performance. * Monitors workloads and status; supports colleagues by providing advice on ...
The Distribution Center (DC) Team Lead is responsible for directing merchandise processing tasks to DC Floor Associates. The candidate will coordinate with the DC Floor Supervisor for staging ...
The Distribution Center (DC) Team Lead is responsible for directing merchandise processing tasks to DC Floor Associates. The candidate will coordinate with the DC Floor Supervisor for staging ...
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Distribution Center Team Member
Sevierville, TN · On-site
$22/hr
As a Distribution Center Team Member, you'll play a key role in ensuring our customers receive the correct products on time. Our warehouse team is made up of high-energy, self-motivated individuals ...
Quick apply
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Distribution Center Team Member
Sevierville, TN · On-site
$22/hr
As a Distribution Center Team Member, you'll play a key role in ensuring our customers receive the correct products on time. Our warehouse team is made up of high-energy, self-motivated individuals ...
Member Care Center Team Lead
Phoenix, AZ · On-site
Supports all Member Care Center operational activities. Responsible for delivering coaching and ... By embodying our values and living our promise, you'll be part of a team committed to exceeding ...
Member Care Center Team Lead
Phoenix, AZ · On-site
Supports all Member Care Center operational activities. Responsible for delivering coaching and ... By embodying our values and living our promise, you'll be part of a team committed to exceeding ...
Data Center Team Lead
Barker, NY · On-site
$90K/yr
We are seeking a Data Center Team Leader to lead one of our specialized technical operations. This critical role requires a professional with deep, hands-on data center experience. You must ...
Data Center Team Lead
Barker, NY · On-site
$90K/yr
We are seeking a Data Center Team Leader to lead one of our specialized technical operations. This critical role requires a professional with deep, hands-on data center experience. You must ...
Fulfillment Center Team Member
Columbus, OH · On-site
$14.25 - $17.75/hr
Fulfillment Center Team Member Team Jeni's is looking for Fulfillment Associates to join our dedicated and growing warehouse team in Columbus! Fulfillment Associates are an integral part of day to ...
Fulfillment Center Team Member
Columbus, OH · On-site
$14.25 - $17.75/hr
Fulfillment Center Team Member Team Jeni's is looking for Fulfillment Associates to join our dedicated and growing warehouse team in Columbus! Fulfillment Associates are an integral part of day to ...
Massanutten Resort | Great Eastern Resort Corporation | Virginia Beach, Virginia Job Summary The Call Center Team Lead position is responsible for helping provide support to a team of call center ...
Massanutten Resort | Great Eastern Resort Corporation | Virginia Beach, Virginia Job Summary The Call Center Team Lead position is responsible for helping provide support to a team of call center ...
... guides team to efficiently leverage the value of every call to maximize Cooperator experience ... Three years of Call Center experience. Workforce management; forecasting, scheduling and real time ...
... guides team to efficiently leverage the value of every call to maximize Cooperator experience ... Three years of Call Center experience. Workforce management; forecasting, scheduling and real time ...
Welcome Center Team Member Our Welcome Center Team is the heart of the facility! Our Welcome Center Team Members are info specialists, problem solvers, and the first smile our members, visitors, and ...
Welcome Center Team Member Our Welcome Center Team is the heart of the facility! Our Welcome Center Team Members are info specialists, problem solvers, and the first smile our members, visitors, and ...
Our Distribution Center Team Members are the backbone of getting great products into the hands of our customers. Every day, you help keep operations moving, accurately receiving, sorting, and ...
Our Distribution Center Team Members are the backbone of getting great products into the hands of our customers. Every day, you help keep operations moving, accurately receiving, sorting, and ...
Clearance Center Team Member
Rochester, NY · On-site
$17/hr
The Clearance Center Team Member is responsible for daily operations of bailers used for salvage textiles and equipment upkeep. They are also responsible for rotating and maintaining the schedules ...
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Clearance Center Team Member
Rochester, NY · On-site
$17/hr
The Clearance Center Team Member is responsible for daily operations of bailers used for salvage textiles and equipment upkeep. They are also responsible for rotating and maintaining the schedules ...
General Summary The Team Lead Call Center Attendant team member is responsible for the supervision of the Practice's Call Center. Monitors phone call response time and provide update reports on staff ...
New
Quick apply
General Summary The Team Lead Call Center Attendant team member is responsible for the supervision of the Practice's Call Center. Monitors phone call response time and provide update reports on staff ...
New
Our Welcome Center Team Members are info specialists, problem solvers, and the first smile our members, visitors, and participants see when they enter the building! As a Welcome Center Team Member ...
Our Welcome Center Team Members are info specialists, problem solvers, and the first smile our members, visitors, and participants see when they enter the building! As a Welcome Center Team Member ...
Distribution Center Team Lead
Bridgeport, NJ · On-site
$17.50 - $22.25/hr
Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for ...
Distribution Center Team Lead
Bridgeport, NJ · On-site
$17.50 - $22.25/hr
Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for ...
Contact Center Team Member
Hauppauge, NY · On-site
$23 - $27/hr
The Contact Center Team Member serves as the first point of contact for incoming calls, establishing new membership accounts, deposit accounts, and lending products while maintaining daily ...
Contact Center Team Member
Hauppauge, NY · On-site
$23 - $27/hr
The Contact Center Team Member serves as the first point of contact for incoming calls, establishing new membership accounts, deposit accounts, and lending products while maintaining daily ...
Auto Care Center Team Associate
Gardner, KS · On-site
$15 - $28/hr
The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits & perks At Walmart, we offer ...
Auto Care Center Team Associate
Gardner, KS · On-site
$15 - $28/hr
The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits & perks At Walmart, we offer ...
Distribution Center Team Lead
Garland, TX · On-site
$17.75 - $22.50/hr
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the ...
Distribution Center Team Lead
Garland, TX · On-site
$17.75 - $22.50/hr
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the ...
Delta Center Team Member
South Salt Lake, UT · On-site
$20/hr
Free Team Member Meals & Drinks While You Work * Discount For You & Family/Friends When Not Working * Flexible Schedules * Advancement opportunities with a growing company * Health, Vision, Dental ...
Delta Center Team Member
South Salt Lake, UT · On-site
$20/hr
Free Team Member Meals & Drinks While You Work * Discount For You & Family/Friends When Not Working * Flexible Schedules * Advancement opportunities with a growing company * Health, Vision, Dental ...
Auto Care Center Team Associate
Raleigh, NC · On-site
$15 - $28/hr
The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits & perks At Walmart, we offer ...
Auto Care Center Team Associate
Raleigh, NC · On-site
$15 - $28/hr
The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits & perks At Walmart, we offer ...
Centre Team information
See salary details
$13.22 - $16.13
13% of jobs
$17.46 is the 25th percentile. Wages below this are outliers.
$16.13 - $19.03
27% of jobs
The median wage is $20.36 / hr.
$19.03 - $21.94
23% of jobs
$24.03 is the 75th percentile. Wages above this are outliers.
$21.94 - $24.85
17% of jobs
$24.85 - $27.75
9% of jobs
$27.75 - $30.66
4% of jobs
$30.66 - $33.57
6% of jobs
$33.57 - $36.47
1% of jobs
$36.47 - $39.38
0% of jobs
$39.38 - $42.29
0% of jobs
$42.29 - $45.19
0% of jobs
$13
$22
$45
How much do centre team jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for centre team in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.
What are popular job titles related to Centre Team jobs?
For Centre Team jobs, the most frequently searched job titles are:
Contact Center Team Lead / Supervisor
Mechanicsburg, PA • On-site
Immersion Consulting, LLC
• Business Management Consulting • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 21 days ago
Job description
Description
The Contact Center Supervisor provides day-to-day guidance and support to a team of 10-20 Contact Center Agents. This role focuses on team performance, coaching, and operational support to ensure consistent service delivery and adherence to established standards.
Immersion Consulting delivers high-quality contact center support for commercial financial services clients, with a focus on accuracy, compliance, and customer experience. Our teams operate in a structured, performance-driven environment, supporting both customers and internal stakeholders through efficient, professional service delivery.
All roles are based on site in Mechanicsburg, PA and support operations during standard business hours (typically between 8:00 AM - 8:00 PM, Monday through Friday, with assigned shifts).
Requirements
Key Responsibilities
Team Leadership & Support
Provide daily guidance, coaching, and support to assigned agents
Reinforce customer service expectations, workflows, and policies
Assist with onboarding and ongoing development of team members
Performance Monitoring
Monitor agent performance, including call quality, productivity, and adherence
Conduct regular coaching sessions to address performance gaps and reinforce strengths
Support performance improvement efforts as needed
Escalation Handling
Serve as the first point of escalation for complex or sensitive customer issues
Ensure timely resolution and proper documentation of escalated cases
Operational Support
Monitor daily operations to ensure adequate coverage and responsiveness
Partner with leadership, QA, and Workforce Management teams to support service levels
Communicate operational updates and team needs to management
Qualifications
Required
High school diploma or equivalent (associate or bachelor's preferred)
3+ years of customer service or contact center experience
1+ year of experience in a lead, senior agent, or supervisory role
Experience coaching and supporting team performance
Preferred
Experience in financial services or regulated environments
Familiarity with contact center metrics and quality standards
What Success Looks Like (6-12 Months)
Team consistently meets service level and quality expectations
Demonstrates effective coaching and team engagement
Handles escalations confidently and professionally
Growth Opportunities
Senior Supervisor / Operations Lead
Program Management
Cross-functional roles (QA, Training, WFM)
About Immersion Consulting
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
Annapolis, MD, US
Year founded
2004